They are scammers, I made deposits with my bank card, in fact, several deposits with two cards. When it came time to withdraw, I had to verify the account again, I passed them tons of data, photos of the cards and numerous things, they never paid me my money. Do NOT play here EVER, I hope their site gets shut down.

Son unos estafadores, realice el depósito con mi tarjeta bancaria , en realidad varias depósitos con dos tarjetas y a la hora de retirar volví a verificar la cuenta, les pase mil datos las fotos de las tarjetas mil cosas, nunca me pagaron mi dinero no jugueis aquí NUNCA ojalá les cierren la página

Dear Kira123,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Do I understand correctly that the casino has confiscated your winnings? Or has your withdrawal request been pending in your casino account without being processed?

Have you made any successful withdrawals before?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Dear Kira123,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.