Zdravo, ju?e sam dobio tra?ene izvode iz banke od svoje banke, fotografisao ih i postavio. Danas dobijam e-mail da treba da otpremim sve dokumente u PDF formatu. Po?injem da se ose?am kao da sam prevaren, jer sam 18. oktobra 2022. dobio imejl od podr?ke sa slede?om formulacijom:
Zdravo AnnaN [email protected] !
Veliki pozdrav!
Molimo vas da otpremite slede?e dokumente preko odeljka ?Verifikacija dokumenata":
-izvod iz banke - treba da sadr?i va?e ime, broj bankovnog ra?una (DE19870700240809634905) i listu transakcija vidljivih za 15. septembar - 15. oktobar. To mo?e biti fotografija papirnog dokumenta ili PDF-a .
Sve fotografije i dokumenti moraju biti jasno vidljivi.
Srda?an pozdrav,
NineCasino tim za pla?anja
Stavio sam ga podebljanim i podvukao ?to je bio zahtev od NineCasina.
Kao ?to sam rekao, ju?er sam FOTOGRAFIO i postavio sva dokumenta i danas dobijam ovaj mejl:
Zdravo
Otpremite bankovni izvod u PDF formatu. Na izvodu iz banke treba da bude vidljivo va?e ime, broj bankovnog ra?una i lista transakcija. Trebalo bi da bude PDF sa vidljivim svim informacijama
Srda?an pozdrav,
NineCasino tim za pla?anja
Molim za pomo?!
LG Anna
Hello, yesterday I received the requested bank statements from my bank, photographed them and uploaded them. Today I get an e-mail that I should upload all documents in PDF format. I'm starting to feel like I'm being fooled, because on October 18th, 2022 I received an email from support with the following wording:
Hi [email protected]!
Greetings!
Please upload the following documents via the 'Documents Verification' section:
-the bank statement - should have your name, bank account number (DE19870700240809634905), and a list of transactions visible for 15 Sep - 15 Oct . It can be a photo of a paper document or a PDF .
All of the photos and documents must be clearly visible.
Best regards,
NineCasino Payments Team
I put it in bold and underlined which was the requirement from NineCasino.
As I said, I PHOTOGRAPHED and uploaded all the documents yesterday and today I get this email:
Hello
Please upload the bank statement in PDF format. The bank statement should have your name, bank account number and a list of transactions visible. It should be a PDF with all info visible
Best regards,
NineCasino Payments Team
I ask for help!
LG Anna
Hallo, ich habe gestern nun die angeforderten Kontoauszüge von meiner Bank erhalten, abfotografiert und hochgeladen. Heute bekomme ich eine E-Mail, dass ich alle Dokumente in PDF Format hochladen soll. So langsam komme ich mir verarscht vor, denn am 18.10.2022 habe ich eine E-Mail vom Support mit folgendem Wortlaut erhalten:
Hi, [email protected]!
Greetings!
Please upload the following documents via the 'Documents Verification' section:
-the bank statement - should have your name, bank account number (DE19870700240809634905), and a list of transactions visible for 15 Sep - 15 Oct . It can be a photo of a paper document or a PDF.
All of the photos and documents must be clearly visible.
Best regards,
NineCasino Payments Team
Ich habe es Fett und Unterstrichen was die Anforderung seitens NineCasino war.
Wie gesagt, ich habe gestern alle Dokumente FOTOGRAFIERT und hochgeladen und bekomme heute diese E-Mail:
Hello
Please, upload the bank statement in PDF format. The bank statement should have your name, bank account number and a list of transactions visible. It should be a PDF with all info visible
Best regards,
NineCasino Payments Team
Ich bitte um Hilfe!
LG Anna
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