Zdravo brentkukuk0211,
Hvala vam puno ?to ste podneli ?albu i zaista mi je ?ao ?to ?ujem za va? problem sa Pacific Spins Casino. Dozvolite mi da vam postavim jo? nekoliko pitanja pre nego ?to krenemo dalje.
Mo?ete li da nam ka?ete da li je va? nalog ve? verifikovan i ako jeste, od kada ta?no? Koliko je va?e trenutno stanje u kazinu? Kada ste poslednji put razgovarali sa kazinom i o ?emu se radilo?
Imajte na umu da ako ste koristili besplatni bonus, maksimalni dozvoljeni dobici od toga je 50 dolara (mo?ete ga prona?i u uslovima i odredbama kazina): https://pacificspins.com/terms-and-conditions

Prema va?em opisu, kazino je ispravno isplatio dobitak.
Radujem se Va?em odgovoru.
Pozdravi,
Nick
Hello brentkukuk0211,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Pacific Spins Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and if yes, since when exactly? How much is your current casino balance? When was the last time you spoke to the casino and what was it about?
Please note that if you did use a free bonus, the maximum allowed winnings from that is $50 (you can find it in terms and conditions of the casino): https://pacificspins.com/terms-and-conditions

According to your description, the casino paid out the winnings correctly.
Looking forward to your answer.
Regards,
Nick
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