The player from Brazil faced issues with withdrawing funds from Pikebit after initially earning R$ 700.00 and making a subsequent withdrawal of R$ 1,320.00. Despite multiple attempts to contact customer service through email and messaging platforms, the casino refused to transfer the funds and subsequently closed the player's account, prompting her to consider filing a fraud complaint. The Complaints Team communicated that they could not assist further due to the involvement of the Federal Police in the case, and the complaint was rejected, indicating that the player might choose to reopen it in the future if she provided the requested documents.
Igra? iz Brazila se suo?io sa problemima sa povla?enjem sredstava sa Pikebita nakon ?to je prvobitno zaradio 700,00 R$ i naknadno povukao 1,320,00 R$. Uprkos vi?estrukim poku?ajima da kontaktira korisni?ku podr?ku putem e-po?te i platformi za razmenu poruka, kazino je odbio da prenese sredstva i nakon toga zatvorio ra?un igra?a, ?to ju je navelo da razmotri podno?enje ?albe za prevaru. ?albeni tim je saop?tio da ne mogu dalje pomo?i zbog uklju?enosti Federalne policije u slu?aj, a ?alba je odbijena, ukazuju?i da bi igra?ica mogla odlu?iti da ga ponovo otvori u budu?nosti ako dostavi tra?ena dokumenta.
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