Draga Traceianne1 ,
Nakon ?to smo izvr?ili detaljnu reviziju va?eg naloga, identifikovali smo situaciju koja je dovela do suspenzije.
U skladu sa na?im uslovima i odredbama, posebno u odeljku 13.1:
?U vezi sa kompanijom i tokom kori??enja usluga, koje pru?a Rolling Slots, korisnicima je zabranjeno:
— procedure povra?aja/povra?aja sredstava/povla?enja kreditnom karticom ili drugim na?inima pla?anja nakon kori??enja depozita;
Rolling Slots ?e preduzeti sve razumne mere da spre?i i otkrije takve prakse i da identifikuje relevantne igra?e ako do njih do?e."
U svetlu ovoga, va? nalog je zatvoren zbog kr?enja na?ih utvr?enih Uslova i odredbi. Takve stvari shvatamo ozbiljno da bismo odr?ali integritet na?e platforme.
Hvala vam na razumevanju i nadamo se da ?emo ovaj problem re?iti profesionalno.
Srda?an pozdrav,
Rolling Slots kazino
Dear Traceyanne1,
Upon conducting a thorough audit of your account, we identified a situation that led to the suspension.
As per our Terms and Conditions, specifically under section 13.1 :
"Regarding the company and during the usage of services, provided by Rolling Slots, users are prohibited from:
— chargeback/refund/recall procedures with a credit card or other payment methods after deposit was used;
Rolling Slots will take all reasonable actions to prevent and detect such practices and to identify the relevant players concerned if they do occur."
In light of this, your account was closed due to a violation of our established Terms & Conditions. We take such matters seriously to maintain the integrity of our platform.
Thank you for your understanding, and we hope to resolve this matter professionally.
Kind regards,
Rolling Slots Casino
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