K?ra Traceyanne1 ,
Efter att ha genomf?rt en noggrann granskning av ditt konto identifierade vi en situation som ledde till avst?ngningen.
Enligt v?ra allm?nna villkor, specifikt under avsnitt 13.1:
"Betr?ffande f?retaget och under anv?ndningen av tj?nster som tillhandah?lls av Rolling Slots, ?r anv?ndare f?rbjudna att:
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Rolling Slots kommer att vidta alla rimliga ?tg?rder f?r att f?rhindra och uppt?cka s?dana metoder och f?r att identifiera relevanta spelare om de intr?ffar."
Mot bakgrund av detta st?ngdes ditt konto p? grund av ett brott mot v?ra etablerade villkor. Vi tar s?dana fr?gor p? allvar f?r att uppr?tth?lla v?r plattforms integritet.
Tack f?r din f?rst?else och vi hoppas kunna l?sa problemet p? ett professionellt s?tt.
V?nliga H?lsningar,
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Dear Traceyanne1,
Upon conducting a thorough audit of your account, we identified a situation that led to the suspension.
As per our Terms and Conditions, specifically under section 13.1 :
"Regarding the company and during the usage of services, provided by Rolling Slots, users are prohibited from:
— chargeback/refund/recall procedures with a credit card or other payment methods after deposit was used;
Rolling Slots will take all reasonable actions to prevent and detect such practices and to identify the relevant players concerned if they do occur."
In light of this, your account was closed due to a violation of our established Terms & Conditions. We take such matters seriously to maintain the integrity of our platform.
Thank you for your understanding, and we hope to resolve this matter professionally.
Kind regards,
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