Dragi pedropmnt,
Hvala vam puno ?to ste podneli ?albu. ?ao mi je zbog va?eg problema.
Da bismo bolje razumeli i re?ili situaciju, mo?ete li nam pru?iti neke dodatne informacije? Evo nekoliko pitanja koja bi mogla pomo?i da se razjasni va? problem:
- Na koju konkretnu promociju ili ponudu ste mislili kada ste pomenuli bonus od 300%?
- Mo?ete li navesti datum i vreme kada ste izvr?ili depozit?
- Da li ste dobili neku potvrdu ili detalje o bonusu nakon uplate?
- Kakav je bio odgovor koji ste dobili od podr?ke putem ?askanja u vezi sa bonusom?
Mo?ete proslediti bilo koju relevantnu komunikaciju ili prate?e dokaze [email protected] .
Va?a saradnja u pru?anju ovih detalja ?e nam pomo?i da istra?imo i radimo na re?enju.
Nadam se da ?emo mo?i da vam pomognemo da re?ite ovaj problem ?to je pre mogu?e.
Unapred hvala na va?em odgovoru.
Srda?an pozdrav,
Petronela
Dear pedropmnt,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem.
To better understand and address the situation, could you please provide us with some additional information? Here are a few questions that might help clarify your issue:
- What specific promotion or offer were you referring to when you mentioned the 300% bonus?
- Can you provide the date and time when you made your deposit?
- Did you receive any confirmation or details about the bonus after your deposit?
- What was the response you received from the chat support regarding the bonus?
You can forward any relevant communication or supporting evidence to [email protected].
Your cooperation in providing these details will help us investigate and work towards a resolution.
I hope we will be able to help you to resolve this issue as soon as possible.
Thank you in advance for your reply.
Best regards,
Petronela
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