The player from Italy had completed the KYC verification on Stake but then faced issues with being able to play. Support informed him that he needed to complete further verification levels, yet his submitted documents were consistently rejected despite meeting the requirements. This process had been ongoing for weeks with no resolution. The complaint was rejected due to the player's lack of response to inquiries from the Complaints Team, which prevented further investigation.
Igra? iz Italije je zavr?io KIC verifikaciju na Stake-u, ali se tada suo?io sa problemima da mo?e da igra. Podr?ka ga je obavestila da treba da zavr?i dalje nivoe verifikacije, ali su njegovi podneti dokumenti dosledno odbijani uprkos ispunjavanju uslova. Ovaj proces je trajao nedeljama bez re?enja. ?alba je odbijena jer igra? nije odgovorio na upite ?albenog tima, ?to je spre?ilo dalju istragu.
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