Zdravo 84r79z82bb,
Hvala vam puno ?to ste podneli ?albu i zaista mi je ?ao ?to ?ujem za va? problem sa Sunrise Slots kazinom. Dozvolite mi da vam postavim jo? nekoliko pitanja pre nego ?to krenemo dalje.
Mo?ete li da nam ka?ete da li je va? nalog ve? verifikovan i ako jeste, od kada ta?no? Koliko ste bonusa ukupno zatra?ili? Da li sam dobro razumeo da ste imali nula depozita u kazinu?
Imajte na umu da neka kazina zahtevaju od igra?a da uplate depozit kako bi zatra?ili vi?e bonusa bez depozita. Tako?e je neophodan depozit da biste potvrdili na?in pla?anja da biste bilo ?ta povukli.
Radujem se Va?em odgovoru.
Pozdravi,
Nick
Hello 84r79z82bb,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Sunrise Slots Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and if yes, since when exactly? How many bonuses did you claim in total? Do I understand it correctly that you had zero deposit in the casino?
Please note that some casinos require players to make deposit in order to claim multiple no deposit bonuses. Also deposit is required in order to verify your payment method in order to withdraw anything.
Looking forward to your answer.
Regards,
Nick
Automatski prevedeno: