Zdravo amandadipman19,
Hvala vam puno ?to ste podneli ?albu i zaista mi je ?ao ?to ?ujem za va? problem sa Sunrise Slots Casino. Dozvolite mi da vam postavim jo? nekoliko pitanja pre nego ?to krenemo dalje.
Mo?ete li da nam ka?ete da li je va? nalog ve? verifikovan i ako jeste, od kada ta?no? Da li ste akumulirali svoje dobitke pravim novcem ili ste koristili bonus? Da li jo? uvek imate bilo kakvo povla?enje na ?ekanju ili preostali iznos na va?em kazino ra?unu? Zar kazino nije ponudio nijedan drugi na?in da podignete svoj dobitak? Kada ste poslednji put razgovarali sa kazinom i o ?emu se radilo?
Radujem se Va?em odgovoru.
Pozdravi,
Nick
Hello amandadipman19,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Sunrise Slots Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? Do you still have any pending withdrawal or remaining balance on your casino account? Didn't the casino offer any other way to withdraw your winnings? When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
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