Zdravo Ghaleyboy23,
Nakon mog posljednjeg posta, kazino je razjasnio situaciju. Dokument sa dokazom o adresi koji ste dostavili je bio nejasan, pa je kazino zatra?io jasnu kopiju u .pdf formatu. ?im ovo predate i pro?ete verifikaciju, mo?i ?ete izvr?iti povla?enje.
Kazino je tako?er naveo da ste koristili uvredljiv jezik i/ili slike, ako je to zaista slu?aj, preporu?io bih vam da to ne ?inite dalje.
Obavijestite me ako ste ponovo dostavili tra?eni dokument.
Srda?ni pozdravi,
Adame
Hello Ghaleyboy23,
Further to my last post, the casino has clarified the situation. The proof of address document that you submitted was unclear, and so the casino has requested a clear copy in .pdf format. As soon as you have submitted this and passed the verification, you will be able to make a withdrawal.
The casino also stated that you have used offensive language and/or images, if this is indeed the case I would recommend that you do not do so moving forward.
Please let me know if you have re-submitted the requested document.
Kind regards,
Adam
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