Da, to smo radili u pro?losti. U pro?losti smo se prijavili za povla?enje novca, a podr?ka kazina je proverila da nema problema.
Ni u jednom trenutku nije bilo izve?taja o povla?enju zbog gre?ke u to vreme.
Tako?e smo potvrdili da ova igra nije bila me?u zabranjenim igrama u to vreme. Da li je ovo dodato kao odgovor na ovu ?albu?
Naravno, kazino nije u?inio relevantnu igru nemogu?om za igranje sa bonusom.
?ak i da je uklju?en, korisniku je te?ko da utvrdi ?ta je pogre?no, s obzirom na to da je to 0% ili ?injenicu da zapravo odra?ava 100%.
Nije neuobi?ajeno da Uslovi kori??enja sadr?e pogre?ne izjave, i verujemo da bi prioritet trebalo da bude stvarno pona?anje sistema.
Dakle, odgovornost je na kazinu koji vr?i provere, a ?ak i da je gre?ka uzrok, sve dok su oni odobrili povla?enje i nisu me obavestili o tome, o?igledno je da ja ne bih mogao da znam za takve okolnosti.
Kazino je mogao da me kontaktira u vezi sa gre?kom nakon mog poslednjeg povla?enja, ali nisam ?uo ni?ta. Opravdano pretpostavljam da nema problema.
Za?to kazino nikada nije ispravio gre?ku ili mi poslao poruku o gre?ci?
?ak i da je gre?ka otkrivena nakon povla?enja, to se ne bi desilo da mi je kazino objasnio situaciju u vezi sa tim.
Ako to ne u?inite i iznenada tvrdite da je do?lo do gre?ke nakon ?to je korisniku dozvolio da uplati depozit i igra igru nije fer.
Yes, we have done this in the past. We have applied for withdrawals on that in the past, and casino support has checked to make sure there is no problem.
At no time was there any report of a withdrawal being made due to an error at that time.
We have also confirmed that this game was not among the restricted games at the time. Was this added in response to this complaint?
Naturally, the casino did not make the relevant game unplayable with the bonus.
Even if it were included, it is difficult for the user to determine which is wrong, given the notation that it is 0% or the fact that it actually reflects 100%.
It is not uncommon for the Terms of Use to contain erroneous statements, and we believe that the priority should be on the actual behavior of the system.
Therefore, the responsibility lies with the casino that performs the checks, and even if an error was the cause, as long as they authorized the withdrawal and did not inform me of it, it is obvious that I would not be able to know of such circumstances.
The casino could have contacted me about the error after my last withdrawal, but I have heard nothing. I am justified in assuming that there is no problem.
Why didn't the casino ever fix the error or send me a message about the error?
Even if the error was discovered after the withdrawal, this would not have happened if casino had explained the situation to me about it.
Failing to do so and suddenly claiming an error after allowing the user to make a deposit and play the game is not fair.
Izmenjeno
Automatski prevedeno:
