The player from India had an issue with 22bet Casino. He reported that his account had been blocked after the casino had inquired about his relationship with an unidentified name, which he couldn't identify. The player confirmed that he had passed all KYC requirements and had a balance of over 13,000 RS in his account. He often used his company's LAN wifi, which might have caused an IP conflict. The casino had accused the player of violating the rules by creating multiple accounts but failed to provide evidence to support their claim. We closed the case as 'unresolved' due to the lack of evidence from the casino and advised the player to contact the gaming authority that regulated the casino.
Spelaren fr?n Indien hade ett problem med 22bet Casino. Han rapporterade att hans konto hade blockerats efter att kasinot hade fr?gat om hans f?rh?llande till ett oidentifierat namn, som han inte kunde identifiera. Spelaren bekr?ftade att han hade klarat alla KYC-krav och hade ett saldo p? ?ver 13 000 RS p? sitt konto. Han anv?nde ofta sitt f?retags LAN wifi, vilket kan ha orsakat en IP-konflikt. Kasinot hade anklagat spelaren f?r att ha brutit mot reglerna genom att skapa flera konton men misslyckades med att tillhandah?lla bevis f?r att st?dja deras p?st?ende. Vi avslutade ?rendet som "ol?st" p? grund av bristen p? bevis fr?n casinot och r?dde spelaren att kontakta spelmyndigheten som reglerade casinot.
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