Tack f?r den detaljerade f?rklaringen.
Med denna grupp av kasinot h?nvisar "Manager uttag" till annullering av saldot, m?jliga orsaker kan vara att kasinot f?ljer bonusvillkoren, eller att det var ett brott mot reglerna som kasinot straffade genom att ogiltigf?rklara en del av dina vinster. Vi har ingen erfarenhet av denna status som h?nvisar till ytterligare uttagsavgifter.
Om du anser att kasinot har annullerat ditt saldo p? ett or?ttvist s?tt, v?nligen fr?ga om anledningen till varf?r det har gjorts och skicka mig svaret du fick fr?n casinosupporten. Min email ?r [email protected]
Om du inte vill forts?tta med klagom?lsl?sningen, v?nligen meddela mig s? avslutar jag klagom?let som l?st, med det omtvistade beloppet justerat till 894 A$.
Thanks for the detailed explanation.
With this group of the casino 'Manager withdrawal' refers to the voiding of the balance, possible reasons might be casino is adhering to bonus terms and conditions, or there was a breach of the rules the casino penalized by voiding part of your winnings. We don't have experience in this status referring to additional withdrawal fees.
If you believe the casino voided your balance unfairly, kindly ask for the reason why it's been done and send me the response you received from casino support. My email is [email protected]
If you don't wish to continue with complaint resolution, please let me know and I will close the complaint as resolved, with the disputed amount adjusted to A$894.
Automatiskt ?versatt: