K?ra Garas,
Tack s? mycket f?r att du skickade ditt klagom?l. Jag ?r ledsen att h?ra om din negativa upplevelse med All Jackpots Casino.
Observera att vi inte anser att en insatsgr?ns ?r en obligatorisk funktion f?r ansvarsfullt spelande i kasinot. Om du tror att du beh?ver skyddas, skulle jag rekommendera att du beg?r en sj?lvuteslutning, ?ngerperiod eller andra tillg?ngliga funktioner f?r ansvarsfullt spelande. https://www.alljackpotscasino.com/responsible-gaming/
Sj?lvuteslutning
Om du ?r orolig ?ver ditt spelbeteende kan du v?lja att l?sa ditt spelkonto. Under denna tid kommer vi ocks? att vidta alla rimliga ?tg?rder f?r att s?kerst?lla att du inte f?r n?got reklammaterial.
Om du ?r orolig ?ver ditt spelbeteende, v?nligen ?verv?g ett av f?ljande alternativ:
Minst 24 timmars "Ta en paus"-period
Minst sex (6) m?naders sj?lvuteslutningsperiod
Till?t mig att st?lla n?gra fr?gor till dig s? att jag b?ttre kan f?rst? situationen.
- Kan du ber?tta vilket svar du fick n?r du skickade in dokument f?r verifiering?
- Dela g?rna bevis med mig p? min e-post [email protected]
Jag hoppas att vi kommer att kunna hj?lpa dig att l?sa det h?r problemet s? snart som m?jligt. Tack s? mycket p? f?rhand f?r ditt svar.
Med v?nlig h?lsning,
Tomas
Observera att www.kpvfaw.com aldrig kommer att be om n?gra betalningar eller beg?ra tillg?ng till dina konton . Om n?gon p?st?r sig vara www.kpvfaw.com-personal och ber om s?dana ?tg?rder, l?mna ingen information .
Det enda legitima s?ttet vi kommer att kontakta dig p? ?r genom denna officiella klagom?lsplattform eller via de e-postadresser som anges i din klagom?lstr?d.
Var f?rsiktig och kontakta oss direkt om du har n?gra tvivel.
Dear Garas,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with All Jackpots Casino.
Please note that we don't consider a wager limit to be a mandatory responsible gambling feature in the casino. If you believe you need to be protected, I would recommend you request a self-exclusion, cool-off period, or other responsible gambling features available. https://www.alljackpotscasino.com/responsible-gaming/
Self Exclusion
If you are concerned about your gambling behavior, you may choose to lock your gaming account. During this time, we will also take all reasonable steps to ensure you do not receive any promotional material.
If you are concerned about your gambling behavior, please consider one of the following options:
A minimum of 24 hours "Take a break" period
A minimum six (6) month self-exclusion period
Please allow me to ask you a few questions so I can better understand the situation.
- Could you please advise what response you received when submitting documents for verification?
- Please share supporting evidence with me at my email [email protected]
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Please note that www.kpvfaw.com will never ask for any payments or request access to your accounts. If anyone claims to be www.kpvfaw.com personnel and asks for such actions, do not provide any information.
The only legitimate way we will contact you is through this official complaint platform or via the email addresses provided in your complaint thread.
Stay cautious and contact us directly if you have any doubts.
Automatiskt ?versatt: