"f?rst?r jag r?tt att du fortfarande har pengar i 1win casino" - Ja

"Dessutom, hur l?nge har din situation p?g?tt" - 4 m?nader

"Har du ocks? kontaktat casinot, vad ?r det f?r fel och varf?r kan du inte dra ut" sa supporttj?nsten i chatten till mig att jag m?ste kontakta mejlet. men de svarar mig inte via mail

Jag ?ndrade inte e-postadressen. Jag skrev till dem fr?n adressen som ?r registrerad p? mitt konto

?h 4 m?nader ?r v?ldigt l?ng tid. Men som jag redan n?mnt har du l?mnat in ett klagom?l och d?rf?r kommer v?rt team att f?rs?ka l?sa det p? ett r?ttvist s?tt.

Dessutom, har du n?gonsin tagit ut ett kasino eller ?r detta ditt f?rsta uttag? Har ditt konto verifierats ?n?

Men jag f?rst?r inte varf?r casinot inte kan svara p? mejl p? 4 m?nader. Det ?r ganska oprofessionellt och s?kert obehagligt f?r spelarna.

F?r n?rvarande har vi inget annat val ?n att v?nta och se hur situationen utvecklas. Se till att uppdatera oss om du f?r svar fr?n casinot eller om n?got nytt dyker upp.

n?gonsin tagits ut fr?n ett kasino" - ja

"Har ditt konto verifierats ?nnu" - Nej, jag vill g?ra det, men jag f?r inget svar i mejlet

Jag hoppas verkligen att du hj?lper mig

Jag f?rst?r. N?r du gjorde uttag tidigare bad kasinot dig inte om n?gra verifieringsdokument? Naturligtvis, f?r mindre uttag g?r ibland casinon inte detta, s? jag ?r bara nyfiken.

Men n?r jag gick igenom klagom?len st?tte jag p? ?renden som liknade ditt, som ?r ?ppna. Om du ?r intresserad kan du titta p? denna l?nk: http://www.kpvfaw.com/complaints/in_progress

N?r det g?ller hj?lp kommer v?rt team, som jag n?mnde, att f?rs?ka l?sa din situation. Jag hoppas att det blir lyckligt.

Hello, good afternoon. More than 15 days ago, I noticed that my withdrawals were not made. I have been asked for documentation. I send the pertinent documentation and I still have no response. I send emails to the address provided by support and they do not answer me... depositing leaves me but not withdraw

Hola buenas tardes hace más de 15 días eh notado q mis retiros no son efectuados , me ah pedido documentación mando la documentación pertinente y aún no tengo respuesta mando mails a la dirección proporcionada por el soporte y no me contestan ...depositar me deja pero no retirar

Hall?.

Jag gillar det inte alls. Utan ytterligare dr?jsm?l rekommenderar jag att du anv?nder den h?r l?nken f?r att skicka in ett klagom?l:

http://www.kpvfaw.com/complaints/create

Se till att du kontrollerar skr?ppost- eller papperskorgar f?r att f?rhindra missf?rst?nd. S?ger inte att s? ?r fallet, men det ?r b?ttre att utesluta de vanliga problemen f?rst, skulle jag s?ga.

H?ller du med?

Ja det g?r jag tack Jayko

Jag v?ntar fortfarande p? att mina $100 ska komma tillbaka till mitt kasinokonto, jag ?r i Nunavut. Inte i Ontario

Hej, om detta var ett svar till en spelare skulle jag be dig att anv?nda "svara"-knappen f?r att meddela spelaren ditt svar s? att du ocks? kan f? ett tidigare svar. Om jag f?r fr?ga, hur l?nge har du v?ntat? Har du gjort en ins?ttning och pengarna inte lagts till p? ditt kasinokonto eller var det n?got annat problem? V?nligen meddela oss.

Good afternoon to the group, a pleasure, I'm Kevin from Argentina. I've been playing at the OnLIne 1Win casino for a month, the experience has been really satisfactory, I generate good profits just by playing the slots, but all this has had a negative return since It has been more than 15 days, where I could no longer withdraw my earnings. When I make the withdrawal request, it is approved but it remains in process and it does not release it and after the maximum of 48 hours it rejects it, I am tired of talking to everyone, also support, etc etc and I don't have any help or answer.. did it happen to someone? what should I do? I am very distressed because I depend on that money. Please help me

Buenas tardes al grupo, un gusto, soy kevin de Argentina.. hace un mes juego en el casino OnLIne 1Win, la verdad la experiencia ha sido sastifactoria, genero buenas ganancias solo con jugar en los tragamonedas, pero todo esto tomo un retorno negativo desde hace mas de 15 dias, donde ya no pude retirar mis ganancias.. Cuando realizo la solicitud de retiro es aprobada pero queda en proceso y no lo libera y cumpliendo el maximo de 48hs lo rechaza, estoy cansado de hablar con todos, tambien soporte, etc etc y no tengo ayuda ni respuesta alguna.. a alguien le paso? que debo hacer? estoy muy angustiado por que dependo de ese dinero.. ayudenme por favor

I was very satisfied, now I am just invaded by a lot of anger and anguish, simply overnight I can no longer withdraw my earnings, what is happening?

Estaba muy conforme, ahora simplemente me invade mucho enojo y angustia, simplemente de la noche a la ma?ana ya no puedo retirar mis ganancias, que esta pasando??

Hej, baserat p? din beskrivning uppmanar jag dig att skicka in ett kostnadsfritt klagom?l:

http://www.kpvfaw.com/complaints/create

Jag hoppar ?ver alla trevligheter, l?s bara den h?r tr?den f?r att ta reda p? att du f?rmodligen inte ?r ensam. Det ?r dumt av kasinot att l?ta spelare bli f?rvirrade om du fr?gar mig...

F?rhoppningsvis kommer vi att kunna hitta problemet och hj?lpa dig!

Hej, jag bad om ett uttag (kryptovaluta) och jag har v?ntat i 3 dagar.. ingenting mottagits. Jag kontaktade supporten och de bad mig om ID-verifiering..det konstiga ?r att dokumenten de bad om ?r misst?nkta: - fotobilder av bankkort: 5*****XXXXXX***.

kan jag veta varf?r de ber om mitt kreditkort?

Hall?.

Vilka betalningsalternativ anv?nde du tidigare f?r ins?ttningar? Var ett kreditkort bland dessa? Det skulle vara svaret. ??

Fr?ga i alla fall supporten f?r att vara s?ker. Jag v?ntar p? svaret.

Ja det var f?r det tidigare betalningsalternativet.

Sedan m?ste du verifiera kortet - bekr?fta att det ?r ditt r?tt och att du har obegr?nsad tillg?ng till det.

Som jag ser det ?r detta en standardbeg?ran om betalningsverifiering. Genom att tillhandah?lla fotot som f?ngar dig med det faktiska kortet, bekr?ftar du att kortet ?r i din ?go n?rhelst du beh?ver det - det ?r till exempel inte l?nat av n?gon annan.

?r det vettigt f?r dig?

It's been many days since the company 1 WIN hasn't paid me, I've exceeded 4 thousand reais there with several deposits, I've already forwarded the email to security and they can't solve anything, absolutely nothing. (IT IS ALREADY PASSED BY THE DETERMINED DEADLINE)

There are approximately 4 thousand reais there, they said that I broke the rules and they don't respond about returning the money, this company STEALS, I have all the deposits, the account ID and prints are all here.

If you no longer want the customer, simply cancel the account BUT RETURN THE MONEY, don't steal.

the only answer After analysis, is

" your account has been blocked for violation of Rule .9.7. Section General Terms and Conditions (hereinafter - Rules): If a betting participant commits fraudulent actions against the betting company (multiple accounts, use of betting automation software, playing in arbitration situations, if the game account is not used for betting, abuse of loyalty programs etc.), the betting company reserves the right to STOP such actions

fraudulent.

We strictly adhere to the rules and encourage our players to do the same. Therefore, we never make unfounded judgments."

Okay. Let's go to the clauses

17.1.3. the customer's account is related to a currently blocked account, in which case we will have the right to close the account regardless of how it is related and to completely block the accounting data of that account. Except in the cases provided for in the contract, the balance in the customer's account will be refunded within a certain period of time, immediately after sending the order and collecting the amount owed to the customer;

I DON'T WANT AN ACCOUNT AT 1WIN ANYMORE, I WANT MY EXISTING MONEY IN AN ACCOUNT.. WHICH EXCEEDS 4 THOUSAND REALS, DON'T COME TO ME AGAIN WITH THESE 9.7 CLAUSES WHICH HAVE ALREADY PASSED 14 DAYS AND UNTIL NOW NOTHING.. ONLY ACCOUNT BLOCKED.. MAY IT REMAIN BUT I DEMAND MY MONEY, I DIDN'T EVEN WITHDRAW IT I JUST DEPOSITED IT AND BETTED IT.

FOLLOWING DATA..

ID 18644210

attached documents to once again verify ownership.

NOTE: I WANT THE MONEY IN MY PIX I DON'T WANT THE ACCOUNT UNLOCKED , BECAUSE YOU ARE NOT A BETTING HOUSE, YOU STEAL WHAT IS NOT YOURS. SO FROM THE ADJECTIVE THAT YOU SHOULD HAVE IN MIND, YOU KNOW WHAT YOU ARE.

THIS DOESN'T EXIST, I DEMAND MY MONEY. AND HE IS THERE!

I DEPOSITED AND THEY WON'T LET ME WITHDRAW IT..

DO THE ACCOUNTING, JUST DO IT AND SEE, I'M TIRED OF THIS INJUSTICE, I CALL AND THEY DON'T HELP ME, I EMAIL ME AND THEY ONLY TALK ABOUT THIS CLAUSE 9.7, BUT WHAT ABOUT MY DEPOSITS? MY ACCOUNT AMOUNT? I HAVE EVERY EXTRACT OF EVERY CENT DEPOSITED...

Well, if I made a mistake, let them close the account, but be fair because my account is from 2022 and we are in 2023, it seems to me that they waited for me to deposit but to retain my amounts in the account.

I DEMAND ONLY WHAT IS MINE!

Já se fazem muitos dias que a empresa 1 WIN n?o me paga, eu se ultrapassa 4 mil reais lá com vários depósitos, já encaminhei o email pra security e n?o resolvem nada, absolutamente nada. ( Já PASSOU DO PRAZO DETERMINADO )

lá tem aproximadamente 4 mil reais, falaram que eu infringi regras e n?o respondem sobre devolver o dinheiro, essa empresa ROUBA, possuo todos os depósitos, o ID da conta os prints tudo aqui.

se voces n?o querem mais o cliente, simplesmente cancela a conta MAIS DEVOLVA O DINHEIRO, n?o roubem.

a unica resposta Após a análise, é

" sua conta foi bloqueada por viola??o da Regra .9.7. Se??o Termos e Condi??es Gerais (doravante - Regras): Se um participante de apostas cometer a??es fraudulentas contra a empresa de apostas (contas múltiplas, uso de software de automa??o de apostas, jogar em situa??es de arbitragem, se a conta do jogo n?o for usada para apostas, abuso de programas de fidelidade etc.), a empresa de apostas se reserva o direito de INTERROMPER tais a??es

fraudulentas.

Cumprimos rigorosamente as regras e incentivamos nossos jogadores a fazer o mesmo. Portanto, nunca fazemos julgamentos infundados."

okay. vamos as clausulas

17.1.3. a conta do cliente está relacionada com uma conta atualmente bloqueada, neste caso teremos o direito de encerrar a conta independentemente da forma como esteja relacionada e de bloquear completamente os dados contabilísticos dessa conta. Salvo nos casos previstos no contrato, o saldo da conta do cliente será reembolsado num determinado prazo, imediatamente após o envio do pedido e cobran?a do valor devido ao cliente;

N?O QUERO MAIS CONTA NA 1WIN, QUERO MEU DINHEIRO EXISTENTE EM CONTA.. QUE ULTRAPASSA OS 4 MIL REAIS, N?O ME VENHAM NOVAMENTE COM ESSAS CLAUSULAS DE 9.7 QUE Já SE PASSARAM 14 DIAS E ATé AGORA NADA.. Só CONTA BLOQUEADA.. QUE PERMANE?A, MAS EU EXIJO MEU DINHEIRO, EU NEM SAQUEI Só DEPOSITEI E APOSTEI.

SEGUE DADOS..

ID 18644210

documentos em anexo para verifica??o mais uma vez de titularidade.

OBS: QUERO O DINHEIRO NO MEU PIX N?O QUERO O DESBLOQUEIO DA CONTA, PORQUE VOCES N?O S?O UMA CASA DE APOSTA, VOCES ROUBAM O QUE N?O é DE VOCES. ENT?O PELO ADJETIVO QUE SE DEVE PASSAR EM MENTE VOCES SABEM O QUE S?O.

ISSO N?O EXISTE, EXIJO MEU DINHEIRO. E ELE ESTá Lá !

EU DEPOSITEI E N?O ME DEIXAM SACAR..

FA?AM A CONTABILIDADE, BASTA FAZER E VER, ESTOU CANSADO DESSA INJUSTI?A, EU LIGO E N?O ME AJUDAM, MANDO EMAIL E Só FALAM DESSA CLAUSULA 9.7, MAS E MEUS DEPóSITOS ? MEU VALOR EM CONTA ? POSSUO CADA EXTRATO DE CADA CENTAVO DEPOSITADO...

Pois bem, se cometi algum erro, que encerrem a conta, mas sejam justos pois minha conta é de 2022 e estamos em 2023, me parece que esperaram eu depositar mas para reter meus valores em conta.

EXIJO APENAS O QUE é MEU !

Dela inte dina personliga uppgifter som e-post eller telefonnummer h?r.

Spelade du med bonusmedel eller fick du n?gon lojalitetsbel?ning nyligen? De anv?nde en bonusmissbruksklausul f?r att motivera st?ngningen, s? att veta om du spelade med bonusmedel hj?lper. Se till att ingen som bor hos dig har ett konto d?r ocks?. Om du spelade med ett rent kontantsaldo och det inte finns n?got annat konto fr?n din IP-adress eller registrerat med din hemadress, d? har jag ingen aning om vilken typ av missbruk som kan ha ?gt rum, du kommer att beh?va l?mna in ett klagom?l och kanske kasinot delar sina bevis med guru och de kommer att avg?ra om det var en ?vertr?delse eller inte.

Du kan l?mna in ett klagom?l h?r:http://www.kpvfaw.com/complaints/all

Thank you, I will forward it to the correct sector, I use a shared network where not everyone knows each other, and I have accessed the phone via Wi-Fi several times. It's practically impossible for me to be sure that wherever I've been from 2022 to today, someone with an account on the platform has also used the same network.

Obrigado, estarei encaminhando no setor correto, eu uso uma rede compartilhada onde nem todos se conhecem, e diversas vezes entrei por wi-fi em telefone. Praticamente impossível eu ter a certeza de que por onde passei de 2022 até hoje alguém com conta também na plataforma tenha usado a mesma rede.

Note: I have never used a bonus from this platform

obs: nunca utilizei um bonus dessa plataforma