N?, de gick precis att du har (erk?nn att) problem s? vi st?ngde ner dig. Och du b?r veta att du kan f?rlora och uttag avbryts f?r att tillhandah?lla dokument.
(Ja, jag vet att det var orealistiskt med en ?terbetalning, men det skadar aldrig att f?rs?ka. De f?r inte betalt f?r att ge tillbaka pengar eller bryr sig i alla fall.)
Vilket fortfarande ?r konstigt eftersom du ser m?nniskor som lyckas dra tillbaka ?ven utan verifiering (?tminstone i b?rjan). Och de f?r dig att g?ra uttag p? samma s?tt som du s?tter in... vilket var ett riktigt kr?ngel eftersom metoden jag satte in de inte l?t mig ta ut till (eftersom det inte ?r ett alternativ, s? varf?r ens ha det som ett alternativ att s?tta in) s? jag var tvungen att s?tta in fr?n en annan k?lla vilket gjorde att jag m?ste verifiera d?r ocks?.
Men ja, de f?rs?kte inte ens f?rklara varf?r de inte verifierade hela tiden. Bara vanliga ordspel. Fast jag tycker inte att det ?r s? mycket att komma p?.
"K?ra spelare,
Tack f?r att du kontaktar oss!
Vi vill v?nligen informera dig om att ditt konto st?ngdes p? grund av hasardspelsrelaterade problem.
Vi informerar dig v?nligen att enligt v?ra villkor:
https://20bet.com/information/terms-and-conditions
"Spelaren ?r medveten om det faktum att spel p? webbplatsen kan leda till att f?rlora pengar. Bolaget ansvarar inte f?r eventuell ekonomisk skada som uppst?r fr?n anv?ndningen av webbplatsen."
N?r det g?ller beg?ran om uttag, vill vi v?nligen informera dig om att kontot m?ste verifieras innan uttagsbeg?ran behandlas och som vi kan se avbr?ts din beg?ran om uttag med en beg?ran om dokument f?r att klara verifieringen.
D?rf?r vill vi v?nligen informera dig om att din beg?ran om ?terbetalning avvisades, att beslutet ?r slutgiltigt och att det inte ?r f?rem?l f?r n?gra ytterligare ?verv?ganden.
V?nliga h?lsningar,
Casino Support Team
"
Nah, they just went you have (admit to) issues so we shutting you down. And you should know that you stand to lose and withdrawal cancelled to provide documents.
(Yes, I know it was unrealistic for a refund, but never hurts to try. They don't get paid to give money back or care, anyways.)
Which is still odd because you see people having success withdrawing even without verification (at least at the start). And they make you withdraw the same way you deposit... which was a real hassle because well the method I deposited they wouldn't let me withdraw to (because it's not an option, so why even have that as an option to deposit) so I had to deposit from another source which made me have to verify there too.
But ya, they didn't even attempt to explain why they didn't verify all that time. Just standard wordplay. Though I don't think it's much to get at.
" Dear Player,
Thank you for contacting us!
We would like to kindly inform you that your account was closed due to Gambling related issues.
We kindly inform you that according to our Terms and Conditions:
https://20bet.com/information/terms-and-conditions
"The player is aware of the fact that gambling on the website may lead to losing money. The Company is not liable for any possible financial damage arising from the use of the website."
Regarding the withdrawal request, we would like to kindly inform you that the account must be verified prior to processing the withdrawal request and as we can see your withdrawal request was canceled with a request for documents in order to pass verification.
Therefore, we would like to kindly inform you that your refund request was declined, the decision is final and isn't subjected to any further considerations.
Best regards,
Casino Support Team
"