1 ?r sedan
Om du vill diskutera n?got relaterat till BDM Bet Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller n?got annat – kan du g?ra det h?r.
BDM Bet Casino – generell diskussion
Head of Community & Social Media
1 ?r sedan
De leker med kundernas f?rv?ntningar.
Jag har spelat samma slot i flera ?r, och jag har aldrig sett en s? l?g RTP som p? detta casino.
Jag beg?rde att st?nga kontot och de erbj?d mig 311 € att ompr?va. Chatten slutade dock och n?r jag kom tillbaka hade jag redan tappat tillf?llet. Det ?r v?rre att s?ga att det var jag som avslutade chatten. Hur som helst... Jag nj?t av upplevelsen p? det h?r kasinot tills de spelade med mig...
Automatiskt ?versatt:
1 ?r sedan
To tell you the truth, I do not understand exactly what the issue was.???♀?
What reason did you give them to close the account, and why would they offer you the money? Are you still able to log into your account now?
1 ?r sedan
God morgon. De har redan st?ngt kontot.
Anledningen jag gav var att jag inte tyckte att RTP var r?ttvis. Mer ?n 5000 snurr och noll bonusar.
Detta demotiverade mig och jag beg?rde nedl?ggning. Det var d? de erbj?d mig 311 € f?r att inte ?ka.
Chatten slutade dock, n?r jag kom tillbaka sa de till mig att jag missade m?jligheten att f? denna bonus. I alla fall...
Automatiskt ?versatt:
1 ?r sedan
Okay, I understand. Well, probably it was for the best, especially if you were not happy there. Did you move somewhere else now to some better and safer casino for you?
12 m?nader sedan
Jag ska ber?tta f?r dig. Jag f?rs?krar dig, spring iv?g, de stj?l bara pengar och betalar dig inte
Automatiskt ?versatt:
3
Forum and Reviews Administrator
12 m?nader sedan
Hi, could you please tell me what happened so I have a better overview and try to help somehow if possible ?
11 m?nader sedan
Jag har v?ntat p? mina €2000 i fyra dagar. Jag ?r fr?n Tyskland och f?rsta dagen verifierade jag mig helt och nu v?ntar jag p? mina pengar. Antingen blir jag lurad eller s? skaffar jag en advokat. Jag flyger p? semester i ?vermorgon ?tminstone och ville betala ut mina vinster men nej.
Jag tror att detta ?r en bluff. Om mina vinster inte ?r godk?nda eller ?verf?rda senast n?sta dag kommer jag att kontakta min advokat.
5 g?nger godk?ndes inte mitt uttag trots att jag var helt verifierad. 
?ndrad
Automatiskt ?versatt:
Community & Complaints Administrator
11 m?nader sedan
Did you get any explanation from the casino why your request was denied???
It is important to know the reason so everything can be solved in my opinion.
I saw that you have filed a complaint here with our team and Kristina has already started to work on it. Just please keep in mind that we give casinos 14 full days to process the withdrawal before we can intervene, so it will take a bit longer than you would probably expect.
Hopefully the issue will be solved without the intervention of our complaint team sooner, and you will be able to get your money.
Please let us know about any updates.
10 m?nader sedan
Endast domstolarna kommer att kunna g?ra en f?r?ndring och st?nga denna plattform
Automatiskt ?versatt:
10 m?nader sedan
DE G?R DINA KONTOEN TORRA
N?R DU HAR STORA VINSTER F?RS?KER DE P? ALLA S?TT BEGR?NSA UTTAGNINGAR MED BEGR?NSNINGAR
MINA ADVOKATER OCH JAG ARBETA I OLIKA JURISDIKTIONER F?R ATT BE OM ST?NGNING AV DEN OB?RTORISERADE PLATTFORMEN I ITALIEN OCH MED ALLA MISSBRUK OCH UNDERS?KNINGAR SOM BEG?S AV DETTA PSEUDO-KASINO.
VEM HAR BLITT LUCKAD KONTAKTA OSS
Automatiskt ?versatt:
Forum and Reviews Administrator
10 m?nader sedan
Hmm, that didn't tell me much. If you are not interested or don't want to, you don't have to tell me the situation, but I think it would be better because other players would see what you are going through.
9 m?nader sedan
Hej, den 30.09.24 vann jag 1730 euro och uppfyllde oms?ttningskraven. Kort d?refter krediterades jag med 330 euro och resten var borta. Jag fick h?ra att detta var den h?gsta vinsten du kan vinna. Jag vet att n?r du f?r gratissnurr fr?n casinot ?r det en maxvinst men inte n?r du uppfyller insatsen. M?NNISKOR, H?LL ER H?NDER FR?N CASINOT, NI KAN INTE VINNA L?NGRE; ALLT HAR VISAS NER S? MYCKET:
Automatiskt ?versatt:
Community & Complaints Administrator
9 m?nader sedan
When it comes to free spins or even no deposit bonuses, it is nothing unusual that the casino will put the maximum limit on withdrawal.
Please don't mix it up with the wagering. The wagering has to be fulfilled every time you play with the bonus so you can be able to withdraw your winning. That means every time, actually.
It is very important to read the terms every time to avoid any future issues, and do not hesitate to ask the support if you don't understand something written in the terms.
If you decide to withdraw your winnings, please let us know how it goes. We really like to know the outcome.
1
9 m?nader sedan
Jag vann 11 000 euro..
de bad mig om den f?rsta kontrollen, l?t oss se
vad h?nder jag uppdaterar dig
Automatiskt ?versatt:
Forum and Reviews Administrator
8 m?nader sedan
Quite a nice amount congratulations.
I hope you manage to withdraw it and let me know how it goes.
Anyway, when you say check, do you mean verification and did you send any documents to the casino? ??
8 m?nader sedan
Mitt konto avaktiverades eftersom jag p?st?s vara spelberoende. Jag hade ett saldo p? 20025€. Kommer jag att f?rlora de pengarna? De st?ngde kontot utan f?rvarning och kommer inte att svara mig
Automatiskt ?versatt:
Forum and Reviews Administrator
8 m?nader sedan
Hey, did you tell the casino you're a gambling addict or did they make it up? What is the background behind this situation could you say more? Did you have your account closed or did you request self-exclusion?
8 m?nader sedan
Jag har inte sagt n?got till dem. Hittills har de inte gett mig n?gon motivering. Mitt konto har verifierats. De avaktiverade helt enkelt kontot och beh?ll 20 000 euro
Automatiskt ?versatt:
Community & Complaints Administrator
8 m?nader sedan
I do not understand why they would close your account then. So, in this case, I would surely suggest you file a complaint here with our team so they can investigate the matter.
Hopefully, we'll be able to get in touch with the casino, so everything can be explained.
What do you say?
Please follow this link to submit your complaint and let us know how it goes.
If you need anything, we're here for you.
