2 ?r sedan
Om du vill diskutera n?got relaterat till BetiBet Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller n?got annat – kan du g?ra det h?r.
BetiBet Casino – generell diskussion
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Head of Community & Social Media
2 ?r sedan
V?ntar p? utbetalning i 45 dagar. Jag vet inte
Automatiskt ?versatt:
Social Media & Community Specialist
2 ?r sedan
Sadly, this is another complaint related to sports betting hence we can't help you. I'm sorry.
2 ?r sedan
Bror jag har samma problem. Vad har du gjort ?
Automatiskt ?versatt:
2 ?r sedan
Dig jag v?ntar fortfarande p? i 2 m?nader nu. har du pengarna ?n och vad vi g?r...
Automatiskt ?versatt:
Social Media & Community Specialist
2 ?r sedan
Hi,
I think you should both check the links I sent to another player in the same situation.
Social Media & Community Specialist
2 ?r sedan
Hello there,
and one tip about the proper places for complaints related to sports betting for you as well.
Let us know whether it helps, please.
2 ?r sedan
Hej, jag vann 55 000 i kasinot p? betibet och jag har v?ntat i evigheter nu. Jag f?r bara vanliga meddelanden.
Automatiskt ?versatt:
Social Media & Community Specialist
2 ?r sedan
Hi, I see you have submitted the complaint, what is great. The complaint is waiting for the review now. When did you ask for the withdrawal? Is your account fully verified please?
?ndrad
2 ?r sedan
Hej. Sj?lvklart st?ller jag mig till s? stora summor. Jag ans?kte redan om de f?rsta utbetalningarna den 31 december, men dessa avvisades av hycklande sk?l. Jag har nu l?mnat in ett tidigt klagom?l via internet (m?nga klagom?l och helt usla recensioner) i hopp om att det ska hj?lpa. Jag ?r helt verifierad och har ?ven f?tt bekr?ftelsen via e-post.
Automatiskt ?versatt:
Social Media & Community Specialist
2 ?r sedan
May I know what hypocritical reasons those can be? Could not find it even in the complaint.
I mean in case of higher sums - like in your case, it is normal that some sort of further checks will be made. The casino simply has to make sure that all was correct and accurate. We allow casinos 14 full days to process the verification and the payout, so I guess you should wait a bit and stop playing with your balance.
2 ?r sedan
N?r jag pratar med andra spelare skriver de ocks? att de efter veckor (6-10) fortfarande inte har n?gra pengar. Det skr?mmer dig, speciellt eftersom det ?r 83k igen f?r tillf?llet. Jag vet inte hur h?gt beloppet ?n ?r att jag v?ntat l?ngre ?n 48 timmar p? en delbetalning! Luckydays var det b?sta exemplet h?r... b?sta utbetalningen!
Automatiskt ?versatt:
2 ?r sedan
Idag, som varje dag, fr?gade jag om en utbetalning ?ntligen behandlades. Nu ?r det trots allt 80k igen.. Jag har sk?rmdumpar d?r jag bevisar att jag betalade ut den 1 januari! Och 2 mejl! Idag skriver chatten till mig att jag inte har fr?gat n?gon ?n.. s? mycket av det ?r inte ett sk?mt!
Automatiskt ?versatt:
Social Media & Community Specialist
2 ?r sedan
Sorry, the chat operator said that you have not yet submitted a withdrawal, right? Well, can you see the withdrawal in your cashier?
Anyway, what did you "paid out in January 1st"? Probably a translator issue I guess. Did you submit the withdrawal on the 1st of January, please?
2 ?r sedan
Ig?r kv?ll n?r jag fr?gade hur min utbetalning var s? kom svaret fr?n supporten, det fanns inget! Men jag har 2 e-postmeddelanden som bekr?ftar ett uttag och det st?r v?ntande i min profil.
Automatiskt ?versatt:
Social Media & Community Specialist
2 ?r sedan
And I presume that you have not received an explanation saying what happened with the withdrawal in the meantime, right?
It's good that you submit a complaint, just mind that we give the casino 14 full days to fulfill the account verification (I know from the complaint that the finance department is checking something) and to proceed with the payout.
I failed to find when was your account initially verified, though.
I hope that you will not lose the balance, please do not play until the matter is settled. ??
2 ?r sedan
in live games with higher rtp like baccarat or craps, bets greater than 100 eur are not accepted, even using real money, roulette and others are working normally, I don't understand the reason! "www.bingobonga.com", on the same administration, also has this peculiarity, I wonder if it does not comply with the bonus terms!
Social Media & Community Specialist
2 ?r sedan
Hello,
did you try to ask the casino about that? I guess that it would be best.
Let us know what they say for sure.
2 ?r sedan
yes, and it always reports some problem with the browser, and passes some procedures like clearing cookies! both in chat and by email, strange that it only happens with these games on all providers, very doubtful.
Social Media & Community Specialist
2 ?r sedan
Hello,
I dare to say this is obviously a technical issue, and I would try accessing the casino - games by using a different browser as well, I have lots of funny "bugs" in my late memory caused by cookies, so it does make sense as well. ??
You know the casino support or live chat operators are not it specialists, hence I understand that they suggested these solutions at first. Every time I have a problem even with our website, I'm taking the same steps, erasing the cookies usually solves the issue.
If you're getting some error about the browser, would be good to know what exactly it says and try to act accordingly. I forgot to ask you, do you experience these issues while using mobile or another kind of device?
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