2 ?r sedan
Jag fick inget och casinot s?ger inget heller
Automatiskt ?versatt:
BitDice Casino – generell diskussion (sida 4)
2 ?r sedan
Hello hugo23mfp, we still have no clear answer if you tried to contact the casino via live chat or customer support email. To know if casino is willing to communicate with you is important information. Thank you
2 ?r sedan
Det finns inget s?dant alternativ p? deras hemsida, jag kontaktade dem bara h?r via klagom?l
Automatiskt ?versatt:
2 ?r sedan
Hello, allow me to explain that by submitting the complaint, you did not actually contact the casino. We are not BitDice's employees.
I find it hard to believe that there is no way how to contact the casino:
Would be nice if you could try to contact them directly. Let us know how it worked ??
2 ?r sedan
Jag gick in och fick inget svar.
Automatiskt ?versatt:
2 ?r sedan
Hi, I see, your complaint is already submitted, let's hope now, the casino will be willing to communicate with our colleagues.
2 ?r sedan
Can you say whether your account is verified, please? The way I see it, it is not, because you probably have not provided any documents yet - am I correct? I remember that you said there was no confirmation at all as well as no demands. This is truly important. Thank you.
?ndrad
2 ?r sedan
?ckligt casino f?rbjudet konto
Supporten svarar inte
V?rsta upplevelsen
Automatiskt ?versatt:
Social Media & Community Specialist
2 ?r sedan
Hello,
you sound like you may need some help. Can you explain what has happened to you?
2 ?r sedan
S? jag beskrev allt, spelade det och fick senare ett block
Supporten svarade inte
Automatiskt ?versatt:
Social Media & Community Specialist
2 ?r sedan
So your account was closed without a reason, right?
Sadly, we can only speculate about the cause. Anyway if you feel mistreated by the casino, we can try to investigate through a complaint.
Learn more about the process here and let me know what you think about it.
?ndrad
2 ?r sedan
Tja, det var vad de best?mde.
N?v?l, jag ber?ttade precis f?r alla mina v?nner om vad som h?nde, de g?r nu ?ven f?rbi detta casino
Automatiskt ?versatt:
2 ?r sedan
Och i framtiden kommer jag att ber?tta att detta casino blockerar sina anv?ndare
Automatiskt ?versatt:
Social Media & Community Specialist
2 ?r sedan
Can you confirm that you had been able to withdraw your balance before you got blocked, please?
2 ?r sedan
Tyv?rr tog jag ingen sk?rmdump.
Automatiskt ?versatt:
2 ?r sedan
V?nta d?r
Automatiskt ?versatt:
2 ?r sedan
Social Media & Community Specialist
2 ?r sedan
Allow me to summarize now:
There is an active balance of $50,42 in your casino account at the moment, right?
You can access the account now, so what happened if you try to submit a withdrawal, please? I would also check the minimum withdrawal limits, to ensure you have "enough" funds to proceed, fifty dollars sounds quite low to me.
I also feel that you can try to ask the chat right now, don't you?
2 ?r sedan
Jag har inte tillg?ng innan jag tog en sk?rmdump
Uttaget rensades och blockerades sedan
Automatiskt ?versatt:
Social Media & Community Specialist
2 ?r sedan
Hello,
this is getting quite messed up. Earlier you wrote you had not taken any screenshots.
To be 100% sure, your balance was paid in full, and then your account closed without a reason, am I correct? There are dozens of reasons for the casino to close players' accounts, would be nice to explain though.
I guess you have no idea what possibly went wrong, have you?
