May I ask when exactly the casino has blocked your account and when was the last time you were in contact with them?
Your submitted complaint is under review by our team, and it will be dealt with hopefully soon. Please stay patient and come forward with any relevant information.
Dreadful casino.
Blocked my account as I made a complaint on casinoguru. See their email below.
The positive thing is that you have received your money, right?
Do you know what could lead to this decision?
F?rutom att det faktiskt inte finns n?got n?tcasino d?r du verkligen kan vinna s? borde Hitnspinn vara en av de sista som testar. Jag l?mnade mer ?n 4000 euro i detta kasino och betalade inte ut en cent. Gillar du designen p? Hitnspinn rekommenderar jag Verde Casino. Det ?r precis samma sak, bara lite b?ttre (frekventare gratisbonusar) och allt som ?r orange p? Hitnspinn ?r gr?nt hos Verde. Bortsett fr?n det ?r det helt samma sak f?rutom f?rgen och gratisbonusarna!
?verlag skulle jag generellt avr?da fr?n att spela. Du kan inte vinna, det ?r inte m?jligt. Den enda chansen du har att vinna ?r om du har knappt en miljon till ditt f?rfogande och du forts?tter att betala in 500 eller 1000 med dessa pengar och alltid spelar f?r minst 50 euro per snurr. Vid n?got tillf?lle kommer den att sl? jackpotten och om du har tur har du f?rvandlat en miljon till en miljon 500k. Det finns inget annat s?tt, mina k?ra. Det ?r som i verkligheten. Om du har en otrolig del pengar tj?nar du mer pengar och om du inte har det, s? g?r du inte det!
Jag har spelat s? mycket onlinecasino i mitt liv att jag kunde ha k?pt mig n?got riktigt bra f?r pengarna eller investerat det i krypto eller aktier. Jag har alltid trott att jag skulle vinna n?gon g?ng, men det har jag inte och kommer inte g?ra det om 50 ?r heller eftersom det helt enkelt ?r OM?JLIGT. De har ett system och det vinner ALLTID! Om du inte streamar den och ?r v?lk?nd som Knossi till exempel. D? ?kar de din chans att vinna med 50 g?nger eftersom du lockar ett extremt stort antal f?rlorare till de vars pl?nb?cker de kan t?mma varje m?nad!
Allt i den h?r v?rlden fungerar enligt ett system (ta det fr?n idioterna, mata det till de rika i procent och l?t dem arbeta f?r dig omedvetet)! Och sitt med dina ?gg vid havet och l?t dem locka in dig.....!!
Hello,
I'd like to ask just one thing, if you don't mind. We are still trying to figure out how to process the streaming phenomenon here, may I know how do you know "they increase your chance of winning by 50 times"? I mean, can you support that with any kind of evidence? As far as I can tell, usually dishonest streamers simply don't play using their real money and are more or less funded by third parties. Connections to casinos have been tracked in the past.
Well, if you have anything specific, use the "update us" feature, please.
I'm quite convinced people somehow know casino's always wins; the real issue is finding the will to accept that.
One way or another, thank you for your willingness to protect players.
Jag har fortfarande skrivit f?r att st?dja flera g?nger att jag tyv?rr bara kan s?tta in med krypto, de har inte tagit hand om det p? flera m?nader
Do I understand correctly that there is no other option shown in your account?
Have you tried to send them an email regarding this, or have you just contacted the live chat?
They should look at it, for sure.
Ja, jag har till och med anv?nt livechatten flera g?nger men vi tar alltid hand om det, ingenting har h?nt hittills
Hello!
I understand the casino should show some effort in addressing your concern; on the other hand, I did not fully understand your messages, so it is challenging to come up with suggestions.
Just to be completely sure: the issue is about your unability to deposit into the casino - not about withdrawing the money out of it.
I hope you don't mind me asking, but I could use more clarity. Thank you.
V?nligen h?ll h?nderna borta. F?r det ?r bara en bluff. Jag vann pengar. Och de betalade inte ut mig eftersom jag ?ppnade ett annat konto f?r ett ?r sedan.
Hi, multiple accounts is often considered a violation of casino rules.
However, did you use the old account or did you not remember that you already have an account there? Did you enter all the same details in the new one and did you manage to register or what is required to open an account?
Det ?r inte sant sn?lla l?t oss prata gammalt konto st?ngdes f?r ett ?r sedan det ?r sanningen men som jag sa fungerar inte casinot n?r man betalar ut oavsett om du har bekr?ftat mitt konto allt eller inte
Okay, and for what reason was your previous account closed?
Jag vill bara s?ga att jag vann 2600 euro och det p? grund av l?tt bedr?geri
F?r ett ?r sedan st?ngdes det gamla kontot som jag st?ngde sj?lv
Yp
Jag vill bara s?ga att jag vann 2600 euro och det p? grund av l?tt bedr?geri
F?r ett ?r sedan st?ngdes det gamla kontot som jag st?ngde sj?lv
Hi there!
I honestly do not understand what you just described, but I would guess multiple accounts were involved. In any case, could you kindly explain the matter in more details, please?
What seemed to be the scam, and how did the closed account relate to the money that ended up voided, please?
Helt enkelt bedr?geri du f?rst?r exakt jag beh?ver inte f?rklara vad
Ska jag skriva mer sn?lla mindre bort
Well, I'd say that if you aim to accuse anyone of acting fradulently, you should also describe the fraud. Without that, it is just meaningless complaining and brings no chance for understanding your viewpoint. Being active on the forum is mainly about communication; don't you agree, please? As a result, such an opinion may even be considered meaningless complaining.
Additionally, if you care to explain, you may eventually help others far better, and that's worth it!
Have you created more than one account, for instance? What went wrong?
Ska jag s?ga 100 g?nger att jag aldrig har haft ett annat konto som st?ngdes f?r ett ?r sedan och varf?r med ett nytt konto. Hemsidan godk?nner men som sagt, det ?r bara fr?n zocka jag inte
Well, the translation is a bit tricky. So I will skip that. Just a general question, if you don't mind: Why have you never tried to submit a complaint to prove the casino wrong? This step is always very important because if the casino acted wrongly, there would be consequences.
It is always sad to see a person only complaining on the forum, without the will to prove the words. But as I said, I did not fully understand your response, so perhaps there were some obstacles to complaining officially after all.
Gratis professionella utbildningskurser f?r onlinecasinoanst?llda inriktade p? b?sta branschpraxis, f?rb?ttring av spelarupplevelsen och ett r?ttvist f?rh?llningss?tt till spelande.
Ett initiativ vi har lanserat med m?let att skapa ett globalt system f?r sj?lvavst?ngning, som g?r det m?jligt f?r s?rbara spelare att blockera sin ?tkomst till allt onlinespel.
Du blir snart omdirigerad till casinots webbplats. V?nligen v?nta. Om du anv?nder en annonsblockerare, kontrollera dess inst?llningar.
