3 ?r sedan
Om du vill diskutera n?got relaterat till Kosmonaut Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller n?got annat – kan du g?ra det h?r.
Kosmonaut Casino – generell diskussion
Head of Community & Social Media
Representant f?r casinot
3 ?r sedan
Hello everybody! Thank you Daniel! We will be happy to help with any questions, issues.
3 ?r sedan
I de allm?nna bonusvillkoren s?ker man f?rg?ves efter information om v?lkomstbonusen. Det s?ger bara n?got om gratissnurren h?r.
MEN!
Om du nu ?ndrar spr?ket p? webbplatsen till engelska kommer ?ven inneh?llet i bonusriktlinjerna att ?ndras. S? l?nge sidan ?r p? tyska hittar du inte kampanjkoden. Bara n?r du byter till engelska.
Automatiskt ?versatt:
1
Social Media & Community Specialist
3 ?r sedan
Hello.
Just to make sure, are you referring to Casino Guru bonus visibility?
I'm not sure whether it's about the Terms and Conditions presented by the casino itself though, because you also wrote: "In the general bonus conditions one searches in vain for information about the welcome deposit bonus". but after that, you mentioned the promo code.
Could you clarify, please? ??
Representant f?r casinot
3 ?r sedan
Hall?! ??
F?r tyska spelare finns det ganska olika bonusalternativ, f?r olika l?nder olika bonuserbjudanden, f?r Tyskland finns det m?jlighet att v?lja 3 alternativ med gratissnurr f?r 1:a ins?ttning INGEN Satsning:
1 - 55 GRATIS SPINN utan oms?ttningskrav f?r en ins?ttning p? 20 EUR eller 0,0004 BTC
Kod: COSMOSLOT1
2 - 155 GRATISSPINS utan oms?ttningskrav f?r en ins?ttning p? 50 EUR eller 0,001 BTC
Kod: COSMOSLOT2
3 - 310 GRATIS SPINS utan oms?ttningskrav f?r en ins?ttning p? 100 EUR eller 0,002 BTC
Kod: COSMOSLOT3
och sedan varje onsdag och fredag Reload Free Spins:
?INGEN Satsning p? ONSDAG UPP TILL 100 GRATIS SPINN
Kod: KOSMOWED
?? INGEN Satsning p? FREDAG UPP TILL 200 GRATIS SPINN
Kod: KOSMOFRI
Om du har ytterligare fr?gor kan du skriva till v?rt 24/7 supportteam eller h?r! ??
Automatiskt ?versatt:
3 ?r sedan
Hej
Kosmonaut Casino har inte varit tillg?ngligt sedan ig?r. Servern kan inte l?ngre hittas. N?gon som vet n?got om detta?
Automatiskt ?versatt:
3 ?r sedan
Hi,
I can enter the site now:
Can you confirm you can log in, please?
2 ?r sedan
Jag skulle verkligen uppskatta FS f?r min f?delsedag, de fick en ren 0, tack fr?n djupet av mitt hj?rta, sn?lla skicka inte fler FS
Automatiskt ?versatt:
2 ?r sedan
Well, I think you should send this to the casino, not to us, but thank you for your point of view.
2 ?r sedan
S?tts in via litcoin konstant under n?gra veckor. Efter att jag vunnit ?ver 5 lit var det dags att verifiera. ID, adressera allt ok. bara en sk?rmdump av min pl?nbok som jag brukade s?tta in med lit. F? alla sk?rmdumpar gjorda och alltid avvisade! mail skrivet vad du vill....inget svar. Kasinot ?r en soptipp. Om jag hade tittat p? trustpilot i f?rv?g hade det varit klart
Automatiskt ?versatt:
Social Media & Community Specialist
2 ?r sedan
Hello,
to me seems that your verification is not over yet. Please make sure that you're using a proper document format, from what I know, cropped or altered screenshots are not often accepted. I would advise using .pdf
Kindly let me know how it works.
2 ?r sedan
I have been playing here at this casino for quite a while now. Absolutely brilliant casino. Nothing negative about Kosmonaut at all. Nice layout, games play perfectly, good bonuses with reasonable wagering. Support staff fast, efficient and friendly. VIP program brilliant, and a huge shout out to Andy, my VIP Manager. All ready to help and support. I would highly recommend Kosmonaut casino to everyone. Sign up and you will not be disappointed.10/10. 5 Stars ??????????
2 ?r sedan
Hello ricky76, it seems you are having a great fun there, aren't you? This looks like a very positive review but much better you drop it here to User reviews section where it belongs to and where the other players have higher chance to read it and decide about playing there. It would be a pity to leave the review only here. ??
2 ?r sedan
I made several deposits and lost everything, then I filled it up, won, put it on verification and I was blocked ($ 1400) support is silent, information is zero, I did not violate anything
Social Media & Community Specialist
2 ?r sedan
This is not very convenient. Have you already sent the documents for verification, or was your account blocked before? When exactly did this happen, please?
I guess that the account may be blocked because it's undergoing verification just now, but that does not explain why the casino ignores you. ??
I can see that you filled up the complaint already, just note that we allow casinos 14 full days for the verification and payout before the complaint team steps in.
?ndrad
2 ?r sedan
Good afternoon, I registered on 12/26, started to pass the checkout, and they blocked me, they wrote in the chat that I violated paragraph 3, but there is nothing there, there is no email either, support does not say anything.
Social Media & Community Specialist
2 ?r sedan
Hello,
I see now. That's truly interesting, because you said you lived in Russia, and according to point no 3 (restricted countries) Russia is not among those.
I'm sure we would need some explanation from the casino, Tomas will work on that through the complaint.
?ndrad
2 ?r sedan
Jag har sj?lv problem med att de har tagit ut f?rst 200 euro och 400 euro och nu vill de ha PDF-filer fr?n min bank sk?rmdump ?r inte tillr?ckligt med tid och n?r transaktioner har ?gt rum och ingen euro att spela f?r i deras system ?r pengarna bara borta fick i alla fall mitt sista uttag s? mycket respekt f?r det.
Automatiskt ?versatt:
Social Media & Community Specialist
2 ?r sedan
Hey there.
Do I assume correctly your current withdrawal is blocked by sort of an additional check?
I'd love to help if possible - please explain what's wrong.
1
2 ?r sedan
Ett riktigt coolt casino d?r du kan st?da upp riktigt fina vinster h?r och d?r ??
Automatiskt ?versatt:
