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Lucky Ones Casino – generell diskussion (sida 2)

1 ?r sedan av anthonyebejer91

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Jopi59

Nyb?rjare

Finland

3 m?nader sedan

Original?vers?ttning

My withdrawall request is now pending. IT Has Been that state 6 days now. I asked on live chat today and they told me that they Have to Check My kyc documents one More Time i don't know why because i was alredy fully verified when i made My deposit. They just say me that manager can accept My withdrawall request after relevant department Has checked My documents. But i do not understand this why they have to Check My documents again and why it taking so long Time? I was alredy fully verified when i made My withdrawall request so why just now they Have to Check My documents again? Maybe they just do not want to pay me?

Jaro

Jopi59

Forum and Reviews Administrator

Jopi59

3 m?nader sedan

Original?vers?ttning

So it is clear why there is a delay when you say that the casino still needs to check your documents. I don't know the exact answer, but maybe the system flagged something and they wanted to check it. This process is quite important for the casino so I would just be patient and wait for the casino to get back to you.

If not, definitely let us know and we will try to help you somehow.

spielonymous

G?st

Tyskland

1 m?nad sedan

Original?vers?ttning

Jag har inte f?tt min utbetalning p? 72 timmar.

Jag ?r faktiskt inte l?ngre intresserad av att spela d?r. Jag har 4 000 euro i uttag och jag ?r helt verifierad. Kundtj?nsten sa fr?n b?rjan att det skulle ta maximalt 48 timmar, men nu n?rmar vi oss 72 timmar och de g?r inga framsteg.

Kasinot ?r en ren skam; jag har redan l?mnat in ett klagom?l.

Automatiskt ?versatt:

Jaro

spielonymous

Forum and Reviews Administrator

spielonymous

1 m?nad sedan

Original?vers?ttning

Hello, I know that when a casino gives a similar timeframe, the players are not satisfied if they don't get it in the given time. But it's the weekend, so the casino often doesn't process withdrawals then. Also, the payment method you use can affect this, so what method is it?