1 ?r sedan
Hall?. Jag registrerade mig p? neonixcasino idag. Jag betalade med Skrill men pengarna kom inte fram. Skulle du kunna ta en titt p? casinot? kan inte hitta n?got om detta casino. Tack
Automatiskt ?versatt:
Neonix Casino recension
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Community & Complaints Administrator
1 ?r sedan
Hello. I can see that we do not have this casino in our database, so I will pass it to our data team straight away ??.
In the mean time, have you checked with their support, either live chat or by email, what could be the issue, maybe? ???♀? I would certainly recommend you to do so.
Here I have some useful guide about Skrill for you, just click/tap on this link ??.
"Skrill deposits require you to log into your account to verify the transaction. You must also confirm the deposit by entering your Skrill PIN and a 6-digit verification code sent to your e-mail or phone number. After authorizing the transaction, the funds are transferred from your e-wallet to the operator. You will see your casino balance update near-instantly, confirming the deposit was successful."
Just to make sure everything was ok at your side: Did you make sure that you have authorized your transaction? Have you checked if the money actually "left" your bank account?
Could you try all those possibilities and let us know how it goes? Will wait for your answer ??.
1
1 ?r sedan
Hall?. I chatten sa de till mig att jag var tvungen att v?nta och att jag skulle f? besked. Jag skickade dem alla bekr?ftelser fr?n Skrill. Mina pengar har debiterats i 26 timmar nu.
h?ller dig uppdaterad
Automatiskt ?versatt:
1
Community & Complaints Administrator
1 ?r sedan
Hello. Thank you for the info, good on you, and I'm sorry the issue still continues. Have you, by any chance, also tried to contact their support by email? Maybe they could give you some more answers about what could cause all this. The best way to solve any problem is always cooperate with the casino, so I'm glad you do so ??.
Our data team has already started to "look" at the Neonix Casino, so please let us know if anything changes and of course if you see all this going nowhere, our team in Resolution Center will try to help.
1 ?r sedan
Hall?
Jag fr?gade igen i chatten idag. Jag var tvungen att verifiera mig sj?lv och sedan kan de l?gga till beloppet till mig manuellt. Jag har nu skickat mina dokument.
Automatiskt ?versatt:
1 ?r sedan
uppdatering. Jag fick ett e-postmeddelande om att mitt konto inte ?r verifierat. Nu vill de ha en selfie med ett papper med datum och casinonamn. Mina pengar finns fortfarande inte p? kontot. 5 dagar f?r en Skrill-ins?ttning har aldrig h?nt mig. Jag ser fram emot din recension.
V?nliga H?lsningar
PS Jag fick just detta.
Ins?ttningen ?r f?rsenad p? grund av den h?ga belastningen p? betalningssystemet den g?r igenom innan den krediteras ditt konto.
?ndrad
Automatiskt ?versatt:
Social Media & Community Specialist
1 ?r sedan
I'm sorry, but this can happen ??.
Well, I would do everything to get the money out of the casino. Once you are fully verified, I bet you'll be okay for some time. At least the casino admits they are overwhelmed, so we don't need to speculate.
I hope it will be good pretty soon!
Social Media & Community Specialist
