HEJ JAG REKOMMENDERAR DIG ATT ?NDRA NU!
JAG SPELADE ENDAST 10 EUR DEN H?R M?NADEN OCH FICK EN BONUS P? 1000 EUR + 125 GRATISSPINN AV SOM JAG VANN OM 200 EUR, JAG REKOMMENDERAR ATT DU PROVA P? DETTA CASINO
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Hello,
I read your complaints and I really think you should know how things work by the time now.
Please feel free to submit another complaint so our team can investigate the matter again.
As far as I understand you've gambled a portion of your deposit away already? Is it correct?
In any case, do not try to play with the deposit. If the casino promised you the refund I'm sure it does not count money lost.
Hi,
well, if you gambled your money away you can hardly blame the casino. Do you have an active balance of 500 in your casino account or not, please?
Hello,
It strongly depends on how and when you asked for the self-exclusion. Frankly, it all has its rules.
I'm sure our complaint team will take good care, don't worry.
At the moment, Kristina is waiting for your reply concerning your self-exclusion request, please.
You may answer here.
L?S V?L MITT KRAV ST?NGDE IDAG UTAN ATT HA INGENTING, S?TT INTE PENGAR P? DETTA KASINO F?R ATT DE LUCKAR M?NNISKOR!!!
https://casinoguruit.com/power-casino-il-ritiro-del-giocatore-e-stato-ritardato-2
L?GG INTE PENGAR P? DET H?R KASINOT, DE BLIR M?NNISKOR!
UPPM?RKSAMHET!! POWERCASINO BETALAR INTE DEN VANLIGA VINSTERN P? 3 600,00 AUD:
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ALLA kasinon d?r du betalar ut en g?ng l?ter dig bara f?rlora efter?t, det finns inget undantag, efter en utbetalning st?ter du p? ingenting i varje spel
UPPM?RKSAMHET!! POWERCASINO BETALAR INTE DEN VANLIGA VINSTERN P? 3 600,00 AUD:
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Hello Nemokid,
I'm sorry that the casino's staff acted the way they did.
We made our point clear:
"The player from Italy is dissatisfied with the withdrawal process. The player was contacted by the casino and told that their winnings had been canceled as they had registered from a restricted country. The country wasn't listed as restricted and the player was able to register, deposit and play without issue. The casino would not reconsider its position and we found this to be against our fair gambling codex, so the complaint was closed as 'unresolved'."
Hej, jag kan hj?lpa dig om du vill.
Hello,
I checked your complaints and I must say I found a wide range of issues as well as a wide range of casino's overall scores.
Anyway, in general, asking the self-exclusion in a casino with a questionable reputation can be tricky as well as complaining that you had not won anything in a casino with a score of about 2 points.
I'm sorry you lost your money, maybe you can ask each casino you like to play in, how much time they need for blocking an account via live chat.
Just an idea.
Please share the result of your complaint with the authority - thank you.
I can just tell you that Kristina is amazing coworker and we could barely imagine working without her. She's a crucial part of the team when it comes to dealing with new complaints, sorting them and forwarding to other team members. It doesn't mean she can't do a mistake, but generally speaking, she's very good in her job.
I can't comment on the evidence you provided.
But when it comes to the waiting time for account disclosure based on the self-exclusion request, we always accept 1-3 business days. It has nothing to do with any member of the team. This is the standard practice.
We discussed the practice numerous times. The conclusion is simple. The casino should close the account within a reasonable period of time. I looked at the rejected complaint. Of course, it would be nice to contact the live customer support and get it closed within a few minutes. It actually works this way in some casinos.
On the other hand, when you look at the casino's terms and conditions, they explicitly say that the live chat agent is unable to close the account and it needs to be done via the e-mail address.
This tells me that the account wasn't closed simply because the agents don't have this option and not because the agent would fail to do their job correctly.
Hej, jag har en fr?ga varf?r power casino-sajten inte fungerar f?r mig?
Hej, kan du ta en sk?rmdump av vilken casinosajt du ser och ladda upp den h?r? Din kasinowebbplats kan blockera din internetleverant?r. Jag tror att Power Casino accepterar spelare fr?n Tjeckien, men det har ingen licens i Tjeckien, s? det ?r m?jligt att vissa internetleverant?rer blockerar dem.
Jag har testat det nu och det fungerar inte f?r mig heller. Jag skulle beh?va anv?nda ett VPN f?r att komma ?t sidan.
Sidan fungerar uppenbarligen inte.
och f?rs?kte g? under andra l?nders vpn - resultatet ?r detsamma
Hello,
I can access the site even without any VPN app running at the moment:
Can you try it again, please? It could be some technical problem on our end back then.
God kv?ll (power casino 7.beat / cs)
Jag ville fr?ga om n?gon vet varf?r power casino-sajten ?r nere fr?n och med idag. "Jag spelade fortfarande d?r ig?r och sidan finns inte idag" Tack f?r dina svar
Vacker morgon
om du ?r Andysek annat ?n andysek08 ??, jag vidarebefordrar Daniels svar, det ?r fortfarande relevant:
"Hej, kan du ta en sk?rmdump av vad du ser p? casinosidan och ladda upp den h?r? Det ?r m?jligt att casinots hemsida blockeras av din internetleverant?r. Jag tror att Power Casino accepterar spelare fr?n Tjeckien men har inte en licens i Tjeckien, s? det ?r m?jligt att vissa internetleverant?rer blockerar dem.
Jag har testat det nu och det fungerar inte f?r mig heller. Jag skulle beh?va anv?nda ett VPN f?r att komma ?t sidan.
"
Vi fick precis reda p? att det verkligen finns ett problem och vi unders?ker situationen p? casinot. Jag meddelar dig.
Gratis professionella utbildningskurser f?r onlinecasinoanst?llda inriktade p? b?sta branschpraxis, f?rb?ttring av spelarupplevelsen och ett r?ttvist f?rh?llningss?tt till spelande.
Ett initiativ vi har lanserat med m?let att skapa ett globalt system f?r sj?lvavst?ngning, som g?r det m?jligt f?r s?rbara spelare att blockera sin ?tkomst till allt onlinespel.
Du blir snart omdirigerad till casinots webbplats. V?nligen v?nta. Om du anv?nder en annonsblockerare, kontrollera dess inst?llningar.
