1 ?r sedan
Om du vill diskutera n?got relaterat till Qbet Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller n?got annat – kan du g?ra det h?r.
Qbet Casino – generell diskussion
Head of Community & Social Media
1 ?r sedan
Casinot baserar sin utbetalning p? spelarens totala ins?ttning i en spelsession! Det skulle vara j?ttebra om du skulle n?mna det h?r ist?llet f?r att ge casinot ett v?ldigt bra betyg, vilket ?r obegripligt alls.
De 2 till 4 EURO som du vinner h?r, oavsett med vilken insats och i vilken slot, kan detta casino sticka i sin giriga rumpa!
Kasinot f?rser mig inte med en lista ?ver mina totala ins?ttningar och vinster, ?ven om de ?r skyldiga att g?ra det!! Det visar redan att leverant?ren ?r en bedragare.
Du har inte alls kul h?r, om du tycker om att f?rlora och g?ra ins?ttningar hela tiden s? borde du spela h?r. Jag ?r s? tr?tt p? det h?r farliga avfallet fr?n Curacao att jag nu g?r tillbaka till kasinon p? Malta eftersom de ?tminstone ?r v?lrenommerade och inte fuskar!
?ndrad
Automatiskt ?versatt:
Forum and Reviews Administrator
1 ?r sedan
Hey, hm, it's strange that the payout is based on total deposits. Could you explain better how exactly it works with the deposits and payout? Did you find it somewhere in the Terms and Conditions, or how do you know about this? As for the casino itself and its rating, a very good rating or index is made up of several things and not just the one you mentioned. In this case you can see how we rate the casino here:http://www.kpvfaw.com/our-casino-reviews
In the context that the casino doesn't want to give you a list of total deposits and wins, I would say that's not right. Every player should be able to look at his history. Have you asked support or live chat why they don't want to give you your history ?
Based on your experience, I understand that this casino will not be good for you. If you've had better experiences elsewhere, I'd stick mostly there, if I'm honest. Which casino is the one you're going back to ?
1 ?r sedan
Jag har varit p? detta casino v?ldigt l?nge. N?r jag satte in fick jag tillbaka det exakta insatta beloppet. Samlas genom mindre vinster. Om jag satte in 50 € fick jag tillbaka det. Om jag satte in €100 s? kom det tillbaka, en kv?ll satte jag in €800 och jag vann tillbaka det igen i olika sm?priser. Men jag kom aldrig ?ver det insatta beloppet, maxade bara ins?ttningen jag gjorde den dagen och sedan sj?nk min bankrulle igen s? fort beloppet n?ddes utan ytterligare vinster. Kasinot ?r absolut tveksamt i alla avseenden, det faktum att det inte utf?rdar en lista ?ver mina transaktioner borde f? dig att inse att det ?r tveksamt eftersom kasinon ?r skyldiga att g?ra det. Jag bad om listan via e-post och de v?grade att s?ga att de inte skulle utf?rda s?dana listor. Jag kommer inte stoppa en cent i rumpan p? detta tvivelaktiga kasino. Jag har redan skickat ett e-postmeddelande till tillsynsmyndigheten f?r detta casino.
?ndrad
Automatiskt ?versatt:
2
Social Media & Community Specialist
1 ?r sedan
Care to submit another complaint, perhaps? I would not say the casino limits your withdrawals by the value of your deposits, we are strictly against that and issue a warning.
The way I see it, you are concerned about losses, or let's say about small winnings, am I correct? You know the longer you play the higher chances you'll lose. That's pure math and statistics.
This is also the reason why we do not put this suspect in the safety index. Casinos are businesses, made to gain income. If you play any game with RTP lower than 100% what are you doing? You're losing over time...
I suggest you read this guide:
http://www.kpvfaw.com/learn-about-games-of-chance-rtp-variance
If you addressed the casino the way you showed us here, I'm not surprised they are not fond of further assistance. That's what I feel.
But anyone deserves a chance, hence I invite you to submit the complaint. This is the most direct way to support your statement.
Additionally:
"If the complaint is justified and we are unable to resolve it, it is closed and categorized as being 'unresolved'. This happens when the casino either does not respond to us or refuses to do what we consider to be fair in that specific situation. You will not get your desired outcome but the complaint will be saved in our system, the casino will be punished with a lower rating from us and our review of the casino will warn other players of what happened. What's more, if the casino wants to improve its rating in the future, it will be forced to address the complaint, so there is a chance that your complaint will be resolved at a later date."
Go ahead, we aim to be fair.??
http://www.kpvfaw.com/complaints/create
1 ?r sedan
Hello! ??
A couple days ago I deposited €22 at this casino and i start playing the game Jammin Jars. I’ve bought a few bonuses and i won around €1,200 after that i requested withdrawal of €1,100.
5 minutes later i back to play the same game and i hit the bonus at manual playing on €0,6 bet. The result of this bonus was total win for about €850 after those free spins was completed i get error in the game and i reload the page and big surprise. The money which i won from the last free spins (€850+) was disappeared from my account.
i immediately contacted live chat support and they told me that review is requested and i should be notified when its completed between 24h-48h. It’s already 4 days since i spoke with them about this error and i still haven’t heard anything from them.
I didn’t make any screenshots because error like this happened many time before and after reloading the page it was fine, but this time my winnings disappeared.
Forum and Reviews Administrator
1 ?r sedan
Hey. I see that there is a rather unpleasant situation that I would not like to get into. It's a pity you don't have any screenshot but since you mentioned that it happened more often and there was no problem with the money disappearing so far, I understand that you thought it would be ok.
Anyway, it's good that you went straight to live chat and the investigation started. Obviously the game provider will have to comment on this, whether there was some mistake or it was something else. In the meantime, the casino probably won't have anything to say to you if the investigation hasn't been completed and they don't know what was behind the error. Did you try to remind and write to the casino what stage they are in ? Obviously they will still need some time to give you an answer.
But when they do, don't hesitate to let us know what they told you.
I'll be waiting. ????
1 ?r sedan
Plattformen licensierad av Novatech Solutions NV
en av dem har d?liga vinstodds
Jag vann mer ?n 1000 euro och inte ens 100 euro
Jag tror att RTP p? plattformen ?r manipulerad
Det h?r ?r den farliga plattformen d?r jag har spelat hittills
Plattformen ska normalt kontrolleras noggrant
av Curacaos myndigheter
f?r annars f?rst?r det verkligen m?nniskor
varje runda deadline oavsett vad insatsen
Detta ?r inte normalt eftersom Curacaos myndigheter till?ter s?dana plattformar
Jag s?ger ?t dig att h?lla dig borta fr?n plattformen
?ndrad
Automatiskt ?versatt:
Forum and Reviews Administrator
1 ?r sedan
Hello, when you say you won, did you manage to withdraw or did you lose all your money in the end ?
As far as RTP is concerned, what is the slot's RTP if you feel it is manipulated ? Is it also with any particular game provider ?
1 ?r sedan
Hej Jaro
Nej, jag f?rlorade 1000 euro
Jag vann inte ens 100 euro
Att f?rlora varje omg?ng hur ?r det m?jligt
Jag har spelat p? m?nga onlinecasinon men har aldrig haft en upplevelse som denna
Jag har spelat slots online i ?ver 15 ?r men jag har aldrig st?tt p? en s?dan h?r webbplats
Det ?r normalt att m?nniskor bara f?rlorar p? kasinon
men du betalar 20 g?nger inom 3 timmar och med en insats p? 1 euro f?rlorar du varje g?ng det ?r absolut inte r?ttvist jag vann inte ens 100 g?nger min insats plattformen ?r mycket farlig
Jag vet inte hur Curacaos myndigheter till?ter n?got s?dant som kunden bara f?rlorar varje g?ng
och utbetalningsgraden ?r 96 %, ?r det sant?
Automatiskt ?versatt:
Forum and Reviews Administrator
1 ?r sedan
I'm sorry if it was really just a downhill ride, but unfortunately sometimes that's the way it goes in casinos and they always have an advantage over the player. I'd like to say it's unusual but it's not. And if you're not doing well, the best thing to do is to take a break or stop playing so you don't lose any more money unnecessarily.
Regarding the RTP, it should be visible on the slots or you can ask the chat what it is on a particular one, because I can't say for them, since I don't play in casinos.
If you try it you can let me know what you find.
1 ?r sedan
Alla Curacaos webbplatser ?r manipulerade
Jag har blockerat alla Curacaos myndigheters webbplatser
De gjorde mig v?ldigt ledsen eftersom de f?rlorade 300 000 euro, den stora vinsten var 5 000 euro
Jag har st?mt myndigheterna f?r att spelens RTP ?r manipulerad och de inte har kontroll
Jag satte in mer ?n 1500 euro p? Qbet Casino och vann inte ens 100 euro eller 100 g?nger
Varje runda gav mig en rakning och det tycker jag ?r v?ldigt, v?ldigt or?ttvist. Jag har aldrig trott att Curacaos myndigheters plattformar ?r s? d?liga
Varje casino p? Curacao har olika regler, du vet inte hur du ska spela
Det ?r b?st att l?sa in dem alla och vara klar med det
Jag kommer aldrig att spela n?gra andra plattformar fr?n Curacaos myndigheter igen, bara med en tysk licens, de ?r 100% r?ttvisa och v?ldigt, v?ldigt snabba
Automatiskt ?versatt:
Social Media & Community Specialist
1 ?r sedan
Are you perhaps familiar with the recent Curacao Gambling Law changes and plans for the future?
I'm interested in your opinion. Anyway, there are far better threads focused on this topic ??:
http://www.kpvfaw.com/forum/general-gambling-discussion/casinos-breach-rules-always#post-16223 ??
http://www.kpvfaw.com/forum/responsible-gambling/self-exclusion-from-all-online-casinos/2#post-59101 ??
Suit yourself if you like.
6 m?nader sedan
Tyv?rr ljuger detta casino och fuskar
N?r jag fr?gar om ?terbetalning registrerar jag mig inte hos Cruks
de anger att de inte kommer att samarbeta med detta
N?r jag ber om att f? ?ppna mitt konto igen, indikerar de att detta inte ?r m?jligt p? grund av Cruks-registreringen.
tyv?rr svarar de inte p? mina mejl l?ngre
Automatiskt ?versatt:
6 m?nader sedan
Hi, it saddens me that the casino mixes such information.
I noticed that you also have an open complaint with this casino and therefore Veronika explained to you how it is in your situation.
Obviously it would be a good idea to reply to her as well so that the timer doesn't go off.
She explained that we can only help with refunds if you explicitly told the casino that you are a gambling addict and they let you continue to deposit.
So how was it, did you ask for a self-exclusion and were you allowed to deposit there or not?
6 m?nader sedan
Jag har indikerat detta f?r VIP-chefen flera g?nger p? WhatsApp och jag unders?ker fortfarande via e-post.
Automatiskt ?versatt:
6 m?nader sedan
So it's good that you keep trying, did you find something you can grab?
5 m?nader sedan
No i do not have annything maybe u can ask for it for me
5 m?nader sedan
Veronika will do her best, so we'll see. what it's gonna turn out to be.
But I hope we will have positive news.
5 m?nader sedan
Inga positiva mejl antar jag, bara s?d?r
Automatiskt ?versatt:
