1 ?r sedan
Om du vill diskutera n?got relaterat till Roby Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller n?got annat – kan du g?ra det h?r.
Roby Casino – generell diskussion
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Head of Community & Social Media
1 ?r sedan
Jag har redan skickat in ett klagom?l eftersom det inte kan vara s? att du inte beh?ver verifiera ditt konto f?rst, men n?r du beg?r ett uttag tar det 4 dagar innan n?gon kontaktar dig och du kan verifiera ditt konto. Jag gjorde en ins?ttning med Paysafe p? casinot och nu vill de att jag ska skicka alla mina transaktioner till dem f?r sex m?nader sedan. F?r det f?rsta, med Paysafe kan du bara se transaktioner fr?n de senaste 4 veckorna och f?r det andra vet jag inte vad det har att g?ra med casinot d?r jag s?tter in pengar.
Automatiskt ?versatt:
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1 ?r sedan
Hi, what you describe is unfortunately quite common nowadays. Of course the best thing would be to verify beforehand, but that is not possible everywhere. Most of the time it's at the first withdrawal, but I understand that if you make a withdrawal and wait for it to arrive and after a couple of days you get a call for some documents, it's probably not the most pleasant.
As for the transaction history of what you have to send, that seems like a basic thing to me. I see what you are saying, but you will have to cooperate to successfully verify yourself and get the money. So for me the best thing to do would be to write to the provider to see if it is possible to get the transaction history and send it to the casino. I can't think of anything better.
Think you'll do that ?
12 m?nader sedan
Det var jag ocks? tvungen att g?ra. Med paysafe kan du ange datum fr?n till. Jag hittade allt
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Community & Complaints Administrator
11 m?nader sedan
And did it help with your verification?
11 m?nader sedan
ja det ?r bara att klicka p? print s? har du det som pdf s? k?nns det igen
Automatiskt ?versatt:
Forum and Reviews Administrator
11 m?nader sedan
So I'm glad you found a way to do it, I hope this information will help other players as well, so thank you.
Do you play often at this casino ? ??
11 m?nader sedan
nej, jag provade det och jag k?nner inte att jag ?r i goda h?nder d?r.
Automatiskt ?versatt:
Forum and Reviews Administrator
11 m?nader sedan
Sometimes it's probably best to go with your intuition and save yourself the trouble. May you do well in others. ??
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5 m?nader sedan
Has anyone been able to withdraw here recently?
Have had a withdrawal pending close to 5 days now, live chat says they're busy, but then looking at the complaints here it seems like the delay is inevitable
I have bonuses I wanted to use but expired as the withdrawals have not come through yet
5 m?nader sedan
I’d like to report the withdrawals came through. Didn’t really have much communication but it was all seamless in the end, leaving a review now
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Forum and Reviews Administrator
5 m?nader sedan
I see that everything has finally been resolved, which is good news. You didn't wait that long in my opinion, although it's probably a different time for each player. Did you get at least some confirmation email that the money is coming to you or not? ??
5 m?nader sedan
I got the initial Withdrawal being processed email, then the next email was the approved withdrawal and money in my e-wallet
Forum and Reviews Administrator
4 m?nader sedan
God kv?ll, jag gjorde en beg?ran om uttag f?r flera dagar sedan och n?r jag ser klagom?len fr?n andra anv?ndare ?r jag r?dd att detta kanske ?r en bluff. Kan du hj?lpa mig vidare med mitt uttag, som fortfarande behandlas?
Automatiskt ?versatt:
4 m?nader sedan
Hello i am also greek but living in Switzerland. I am struggling with my withdrawals since 12.01 and i keep receiving the same answers in Live Chat of Roby casino.That i should be patient. I have made a complaint, the guys here are trying to help me to resolve it but i am not to optimistic anymore. I will for sure inform everyone, if the problem is solved.
Community & Complaints Administrator
4 m?nader sedan
God kv?ll, jag gjorde en beg?ran om uttag f?r flera dagar sedan och n?r jag ser klagom?len fr?n andra anv?ndare ?r jag r?dd att detta kanske ?r en bluff. Kan du hj?lpa mig vidare med mitt uttag, som fortfarande behandlas?
Automatiskt ?versatt:
4 m?nader sedan
Hello.
May I ask if your account is already verified or if you have to go through the process first?
Is this your first withdrawal there?
3 m?nader sedan
hello i have played a bet and they settled wrong as lost, i have speak with them and they dont do anything is there anything else i can do?
Community & Complaints Administrator
3 m?nader sedan
May I ask if it is regarding a sports bet?
If so, unfortunately we can't do much, as we have no department dealing with sports betting here.
Could you provide some more details, please?
2 m?nader sedan
Japp. Jag gjorde en beg?ran om uttag p? 500,00 euro den 26 mars. Min beg?ran granskas fortfarande. Det ?r nu den 12 april. Jag har varit i kontakt via e-post och chatt m?nga g?nger. De s?ger att det finns f?rseningar i behandlingen. Det verkar som att det ?r en s? stor summa att de inte kan betala.
Nu har uttagskontrollen satts upp p? kontot s? att avbryt-knappen ligger precis bredvid knappen d?r du kan kontrollera bearbetningsstatus. Om du r?kar trycka p? avbryt-knappen!!
Bra spel och ett tydligt casino f?rresten, men jag v?ntar p? det uttaget d? och d? st?nger jag kontot. Det ?r vad du spelar p? ett casino f?r, s? att pengarna r?r sig snabbt ?t b?da h?llen.
Automatiskt ?versatt:
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