Hello, did you also get a message when it kicked you out of the game, because you had some error ? Do you have any bonus history or something like that where it would be visible that the bonus is completed or still not completed ? Have you contacted support about this problem ?
Please let me know.
Jag har inte tpt och jag fick inte heller n?got, det fanns helt enkelt ingenting, bonusen gav mig ingenting, den ville att 3 snurr till skulle slutf?ras, jag vann en runda p? 78 euro och fr?n och med d? fanns det inga pengar , eller bonusen, eller n?got, jag hade 5 euro som de gav mig stanna
Sure, and you contacted support, what do you have to do in this case ?
Saken ?r den att jag inte vet vad jag ska g?ra
It's probably wise to wait now that you have a complaint filed with us.
Anyway, I asked you if you contacted the casino with the problem and what did they tell you ? That would be the first place I would go.
Tack
Jag registrerade mig p? Snatch Casino och hade turen att vinna lite pengar. Jag bad om att f? ta ut mina vinster med 3 uttag och de v?ntar i 10 dagar. Jag verifierade mitt konto och skickade all efterfr?gad dokumentation men inget svar. Kundtj?nstchatten forts?tter att ta tid utan att l?sa mitt problem. Vad kan jag g?ra f?r att undvika att f?rlora mina pengar?
Hi there.
The way I see it, the immediate danger seems to be the urge to play, so as long as you are cool, your funds should be safe. The other thing is, however, what takes so long to the casino. According to a higher Safety Index this casino is among the trustworthy. I really want to find out what is happening.
It must be hard for you. In any case, please update the complaint, and we shall see what the casino has to say about it. I hope you don't mind keeping us updated here on the forum too.
Sj?lvklart kontaktar jag kundtj?nst varje dag, men de s?ger ?t mig att skicka den efterfr?gade dokumentationen och v?nta t?lmodigt och l?tsas skicka en p?minnelse till ekonomikontoren. Idag ?r det den 14:e dagen.
I saw what you wrote and what your issue is. In this case you have a complaint and our team will contact the casino if nothing changes. 14 days is the exact time period we give casinos to resolve KYC, so it won't be long. I don't know what can take so long to verify documents. What all had to be sent?
Du beh?ver f?ljande saker: - En sk?rmdump av din personliga profil i internetbanken, som inneh?ller f?ljande information: IBAN (International Bank Account Number) Bank ID / BIC (Bank Identifier Code) Mottagarens fullst?ndiga adress (postnummer, gata) , stad, land) Skriv ?ven ner dina bankuppgifter (IBAN, BIC och mottagarens fullst?ndiga adress). - En f?rgkopia av kredit-/betalkortet som anv?ndes f?r att s?tta in pengar p? ditt konto (fram och bak). Av s?kerhetssk?l ska endast de f?rsta 6 och sista 4 siffrorna p? kortet vara synliga. Siffrorna p? baksidan och CVV m?ste ocks? t?ckas. S? oroa dig inte. Skicka listan ?ver dokument till . Du b?r inkludera din casinoinloggning i ?mnesraden i ditt e-postmeddelande. Om du har n?gra fr?gor, v?nligen kontakta v?r casino livechatt eller skicka ett e-postmeddelande till
JAG SKICKADE ALLT MINST 15 G?NGER, VARJE DAG. INGET SVAR
I can see that these are quite common things the casino asks for and I don't know what can take them so long to verify. If there were some documents rejected, I understand that it could take longer, but you haven't mentioned anything like that yet.
However, if you have sent everything you need you will probably have to wait for some kind of approval or if the casino will have any objections.
Anyway, I would say that when Veronika gets to you, she will probably ask you some more questions and slowly the casino will be contacted.
I hate to say it but you'll have to be patient.
idag har de redan ?tit upp min bonus
Hi, what does that mean specifically, please? I'm not sure if I understand so I'll ask just to be sure. What's the problem?
Jag ville veta alla affiliate casinon som iwildcasino..gamble zen..snatchcasino...v?rre ?n de v?rsta till och med spinanga..?tminstone betalar de dig efter 14 dagar..det ?r b?ttre att undvika den h?r gruppen..och jag vet inte varf?r GC skyddar dem mer ?n oss spelare..va.
S? det skulle vara r?ttvist f?r oss spelare att k?nna till alla deras liknande kasinon...nu kopierar och klistrar de in allt...fr?n chatt...bonusar...f?r att locka andra kycklingar.
Hi, I know that this casino usually takes around 2 weeks to pay out money to a player. This has been confirmed in quite a few cases, so I would say that players should be cautious if they are bothered by having to wait 14 days.
However, I don't think we protect the casino in any way, but they always solve problems when they occur and that's one of the reasons why they have such a high safety index. Withdrawals as I said are slower, which could be improved, but of course if they use 3rd party providers, it doesn't have to be in their hands all the time.
If we talk about other casinos, then whenever they have some sister casinos it's always mentioned. The fact that some casinos have something similar does not mean that they have a common relationship, so our team is careful to make sure that the information is accurate.
God afton.
Jag fick en bonus fr?n kasinot och jag slog Wagner Jag hade 340€ n?r jag slog de drog ut de 300€ som jag hade kvar med 40€ ?r det lagligt?
Kasinot ?r https://snatchcasino5.eu/pt/bonus-map
Hi, which of the given bonuses did you play with. What date did you use the bonus? Have you checked the terms and conditions that apply to the bonuses? Didn't some maximum cashout apply to what you won? Alternatively, didn't the casino tell you if you broke any rules? ??
Gratis professionella utbildningskurser f?r onlinecasinoanst?llda inriktade p? b?sta branschpraxis, f?rb?ttring av spelarupplevelsen och ett r?ttvist f?rh?llningss?tt till spelande.
Ett initiativ vi har lanserat med m?let att skapa ett globalt system f?r sj?lvavst?ngning, som g?r det m?jligt f?r s?rbara spelare att blockera sin ?tkomst till allt onlinespel.
Du blir snart omdirigerad till casinots webbplats. V?nligen v?nta. Om du anv?nder en annonsblockerare, kontrollera dess inst?llningar.
