I'm sorry to hear that. Would you say there is a valid reason for rejecting the photos? Maybe it's not about the quality at all. One way or another, can you ask its support for a clear response regarding this issue?
Though I hope it won't be necessary, there is always the free complaint feature we suggest to players in your situation. Don't hesitate to submit your own ??, once you feel ready for that.
Tack f?r ditt svar. Jag vill fr?ga n?got. ?ven om jag g?r ett klagom?l, hur kan du hj?lpa mig? Har du kontakt med spinanga casino? Jag har inte f?rst?tt.
Hello there. Whenever you decide to submit a complaint, our team of specialists will try to help you out with everything they can do, even contacting the casino. The casinos safety index is pretty high and we have had quite some resolved cases, when it comes to this casino, as you can see yourself. So, the answer is yes, we do have a contact with them, and if you feel, that you need some help with the issue you ae having at this casino, to file a complaint is probably the best thing you can do. What do you say, are you going to try it? If you are unsure, here ?? you can read some useful information about what to expect. Please let us know if you need any other assistance.
Viktig uppdatering! Idag verifierades mitt konto och jag fick pengarna fr?n det f?rsta uttaget jag beg?rde! Jag v?ntar fortfarande p? tv? uttag som jag beg?rde den 8:e och 9:e februari! Jag hoppas att allt g?r bra nu n?r b?rjan ?r gjord ??
This is some positive news, I am very glad. Hopefully you will get the other withdrawals soon as well.?? Please, keep us posted.
God kv?ll igen! Alla uttag ?r gjorda! Jag var l?ttad! Tack s? mycket
Hi, I'm so glad that all the money finally arrived without any problems. ??????
May I ask how long you waited and by what method did you withdraw?
Jag hade beg?rt 3 uttag. F?rsta 6 februari, andra 8 februari och tisdag 9 februari. Mitt konto verifierades den 22 februari p? morgonen och p? eftermiddagen gjordes det f?rsta uttaget jag hade beg?rt. De andra tv? ?gde rum efter tv? dagar. Vad menas med vilken metod?
So apparently it was the verification that delayed the withdrawal, since you say that you received the money quite soon after the successful verification of your casino account.
By which method I meant how you withdrew the money - whether it was a bank transfer or some other way. ??
Thank you, because sometimes players use a lot of different payment methods for withdrawing or depositing, so I was wondering how long your withdrawals took. Therefore, I appreciate your reply.
Anyway, will you continue to play at this casino ? ??
Jag har spelat d?r ett tag nu, dvs i casinot, det ?r okej ?n s? l?nge men tyv?rr ?r det problem med utbetalningar, jag har v?ntat p? verifiering i en vecka, utbetalningen p? €480 ?r fortfarande under granskning, jag Jag har kontaktat supporten flera g?nger, de ?r v?ldigt trevliga men de ?r alltid samma svar, att jag inte beh?ver oroa mig, du skulle rapportera det via e-post, men tyv?rr h?nder ingenting, jag kan inte ens verifiera mig sj?lv, det ?r allt ganska konstigt.
Hello, shanty13!
Does it mean you have already sent your documents for checking and are waiting for the results? Well, I fear we have to give the casino some time. I imagine how inappropriate this may sound, but still, we allow casinos 14 full days to verify players and send the money; only after this limit runs out do we step in.
Could you keep us posted, please?
Hej Radka, ig?r fick jag ?ntligen svar via mail.
-Hej Ramona,
Tack f?r att du kontaktar v?r kundtj?nst.
Observera att ditt uttag avbryts. V?nligen g?r ett nytt uttag med en alternativ betalningsmetod.
Jag svarade d? p? det
Hej, jag f?rst?r inte varf?r jag ska ange en annan alternativ utbetalning. Acceptans p? grund av illegalt spelande avvisas eftersom jag hade problemet tidigare, p? ett annat casino, och med visumet var och ?r det inga problem att betala mig mina pengar. V?nliga H?lsningar
Vad jag tycker ?r konstigt ?r att det inte n?mns n?gon verifiering, n?r jag g?r till verifiering i kasinot st?r det, Det ser ut som att ditt konto inte beh?ver verifieras
Jag tycker ocks? att det ?r v?ldigt konstigt, och jag ska v?nta och se om det finns n?got svar.
Jag misst?nker inget bra
v?nliga h?lsningar
Hej, det var f?rsta g?ngen de gjorde det mot mig och andra g?ngen det h?nde, jag tycker inte att casinot ?r v?lrenommerat eftersom recensionerna i andra betygsportaler ?r d?liga. Jag ?r nyfiken p? att se vad som h?nder h?rn?st
And what alternative did the casino offer you in this case ? As for the verification, have you sent the documents and do not know at what stage they are still in ? Personally, I would assume that it's probably all right if the casino told you that you can withdraw, but I'm not quite sure about it.
So I could certainly use an answer and I'll wait to see what you come up with. If you haven't sorted anything out in 14 days, you can contact us and we'll try to help.
Hej Jaro, jag har redan n?mnt ovan att detta casino inte bad om verifiering p? n?got s?tt och det st?r, n?r det kommer till verifiering - Det ser ut som att ditt konto inte beh?ver verifieras - s? kortfattat ville du f?rmodligen betala ut men sn?lla via en annan bank av min Seitz, utan verifiering ?r allt v?ldigt konstigt och inte p?litligt, kanske du l?ser igenom allt jag redan har skrivit ovan och tackar f?r ditt erbjudande att du vill hj?lpa mig.
v?nliga h?lsningar
Aha, I understand now, sorry for the misunderstanding. Some casinos don't require verification but I personally would probably be cautious in this case too.
As for the withdrawal, did you try another bank ? Have you received any update from the casino or reply yet ?
hej, ja jag provade min vanliga bank ig?r men eftersom jag bytte den nu tar det ytterligare 3-5 dagar innan den kollas. och det ?r nu bara €400 men jag ?r s?ker p? att min bank kommer att avvisa det p? grund av illegalt hasardspel. I alla andra casinon fungerade det smidigt med Visa som jag st?ndigt anv?nder f?r att s?tta in, men inte med dem.
Hmm and you don't have any other alternative than bank transfer to withdraw ? Of course I understand the inconveniences that can arise when withdrawing and also the case you describe.
However, you will see what happens in a few days and whether your withdrawal will be approved. Of course, be sure to let me know if you have managed to make a withdrawal or if you are still having issues.
I will be waiting.
Gratis professionella utbildningskurser f?r onlinecasinoanst?llda inriktade p? b?sta branschpraxis, f?rb?ttring av spelarupplevelsen och ett r?ttvist f?rh?llningss?tt till spelande.
Ett initiativ vi har lanserat med m?let att skapa ett globalt system f?r sj?lvavst?ngning, som g?r det m?jligt f?r s?rbara spelare att blockera sin ?tkomst till allt onlinespel.
Du blir snart omdirigerad till casinots webbplats. V?nligen v?nta. Om du anv?nder en annonsblockerare, kontrollera dess inst?llningar.
