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HemForumCasinonSportaza Casino – generell diskussion

Sportaza Casino – generell diskussion (sida 2)

3 ?r sedan av marcusitu1232
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Jaro
1 ?r sedan

Inledningsvis beg?rde jag ett uttag som v?ntade i cirka 10 dagar. Senare kontaktade f?retaget mig och informerade mig om att uttaget f?rst skulle g?ras efter att ha verifierat mitt konto. N?r jag beg?rde kontoverifiering st?tte jag p? problem med f?retagets verifieringsguide, vilket resulterade i ytterligare fyra dagars v?ntan. Efter att ha l?st det h?r problemet skickade jag dokumenten och v?ntade ytterligare 6 dagar. Jag blev d? kontaktad igen av f?retaget och informerade mig om att mitt kontoutdrag var manipulerat, trots att jag hade laddat ner det direkt fr?n bankens system. Till slut kunde jag verifiera mitt konto, i tron att problemet var l?st och att betalningen bara skulle vara en tidsfr?ga. Idag ?r dock sista arbetsdagen och betalning har ?nnu inte gjorts. Vilket hemskt casino!

Automatiskt ?versatt:
1 ?r sedan

Jag skulle vilja uttrycka mitt djupa missn?je med de tj?nster som denna bookmaker tillhandah?ller. Sedan det ?gonblick jag best?mde mig f?r att registrera mig har jag st?llts inf?r en rad problem som tyv?rr har ?verskridit alla rimliga tidsfrister.

Den 23:e denna m?nad fick jag den obehagliga ?verraskningen att st?ta p? en virtuell milj? full av problem som, f?rutom att ?ventyra min anv?ndarupplevelse, resulterade i skada p? min mentala h?lsa. F?rseningen med att verifiera mitt konto och d?refter ta ut mina vinster har varit ett rej?lt slag mot det f?rtroende jag f?rst gav f?r den h?r plattformen.

Stressen som genereras av denna situation ?r om?tbar, och bristen p? engagemang fr?n Casino Sportazas sida ?r uppenbar. Det ?r v?rt att n?mna att jag, n?r jag unders?kte vadh?llningshus, st?tte p? klassificeringar som pekar p? det som det s?msta i branschen, enligt recensioner fr?n webbplatser som specialiserat sig p? kasinon.

Jag kan inte l?ta bli att n?mna f?rseningen i att dra in medlen, vilket bara accentuerar min frustration. Jag ber det ansvariga teamet att vidta omedelbara ?tg?rder f?r att l?sa dessa problem och ?terst?lla mitt f?rtroende f?r denna bookmakers integritet. Annars kommer jag att tvingas leta efter mer tillf?rlitliga alternativ som ?r engagerade i anv?ndarn?jdhet.

Automatiskt ?versatt:
emanuelcrente
1 ?r sedan

Thank you for describing your situation more. According to what I have learned, you went through verification after some time, which of course must be successful before you try to get your money. 

However, I see that you still can't get your money out, which is quite strange. Did the casino give you a reason since you've already verified ? 

Anyway, does your case concern sports betting or did you play any slots? 

1 ?r sedan


Godnatt. De ber helt enkelt om urs?kt och konstaterar med en respektl?s inst?llning att betalningen ?r sen. Jag har deltagit i kasinospel och sportspel, men jag har avbrutit uttag tre g?nger p? grund av alltf?r stora f?rseningar, vilket har gjort mig ot?lig. Ig?r avbr?t jag uttaget p? 1000 reais, eftersom jag inte l?ngre har t?lamodet att ta itu med detta casino.

Automatiskt ?versatt:
1 ?r sedan


Godnatt. De ber helt enkelt om urs?kt och konstaterar med en respektl?s inst?llning att betalningen ?r sen. Jag har deltagit i kasinospel och sportspel, men jag har avbrutit uttag tre g?nger p? grund av alltf?r stora f?rseningar, vilket har gjort mig ot?lig. Ig?r avbr?t jag uttaget p? 1000 reais, eftersom jag inte l?ngre har t?lamodet att ta itu med detta casino.

Automatiskt ?versatt:
1 ?r sedan

F?r att inte tala om att webbplatsen ?r en riktig r?ra; Den avslutar hela tiden sessionen p? egen hand, utan n?gon ?tg?rd fr?n min sida. Undvik detta casino till varje pris, det ?r en hemsk upplevelse. Idag har jag huvudv?rk p? grund av den enorma frustration som orsakas av Sportazas hemsida.

Automatiskt ?versatt:
emanuelcrente
1 ?r sedan

So, if I'm not mistaken, now you prefer to lose the money instead? I believe it must be painful, but on the other hand, that money is yours, right? Is there any chance you would reconsider the options?

Set up the withdrawals again and focus on the complaint. Needless to say, that casino with such a score should be able to cooperate far better, if you ask me.

1 ?r sedan

K?ra gemenskap,


Jag ska kort f?rklara mitt problem. Jag har ett konto d?r jag har satt in 10 000 € och har f?r n?rvarande tj?nat ett plus p? 85 000 € genom betting och casino (fr?mst BJ). Eftersom jag redan hade spelat d?r tidigare var min VIP-status 5 och jag kunde betala ut €1 500 per dag eller €20 000.


Efter att ha betalat ut 35 000 € reducerades min VIP-status nu till 1 - trots min mycket h?ga oms?ttning (cirka 1 000 000 € bara i kasinot sedan b?rjan av ?ret) file

Vilket inneb?r att jag nu kan betala ut maximalt €7 000 per m?nad (€500 per dag), vilket inte verkar motiverat enligt min uppfattning med tanke p? f?rs?ljningen. De relevanta passagerna i villkoren l?mnar ett stort spelrum f?r bookmakern, men enligt min mening skulle en mer detaljerad f?rklaring av VIP-status vara n?dv?ndig eftersom de, som i mitt fall, helt klart ?r p? kundens bekostnad.


file


S? min fr?ga ?r, skulle det vara v?rt att klaga till dig? Ge feedback och tack f?r din tj?nst.

Automatiskt ?versatt:
TOMK2015
1 ?r sedan

Hello, I see that your post is mostly about the withdrawal limit. 

However, as far as that is concerned, since the casino has Terms and Conditions and your VIP status is no longer at level 5, I'm afraid the casino has the right to do such a thing. 

Of course, I understand that this is not pleasant and it will be difficult to withdraw with such a limit, but we probably won't be able to do much about it. 

Anyway, did the casino also tell you why your VIP status changed and also your limit? 

Jaro
1 ?r sedan

Nej, inte riktigt, jag accepterar att det bara tar l?ngre tid (7 000 € per m?nad ?r inte en liten summa) - det enda som stressar mig ?r de d?liga erfarenheterna med den h?r ?garen (s? l?nge jag f?r mina pengar, g?r jag det bryr sig inte), men det ?r f?rmodligen fallet f?r m?nga. Bookmakers/kasinon gillar det h?r, eftersom det finns m?nga negativa kommentarer om alla kasinooperat?rer, oavsett om de g?r n?stan allt r?tt.


Ang?ende din fr?ga, nej, jag fick ingen f?rklaring, trots att jag fr?gade via mejl. Den enda faktorn som har f?r?ndrats p? flera veckor ?r att jag inte har gjort en ins?ttning (oms?ttningen ?r relativt h?g – b?de casino och betting).

?ndrad
Automatiskt ?versatt:
TOMK2015
1 ?r sedan

Hello there. I do understand your concern, in my opinion, though, the casino really could give you an explanation about the changing of your VIP level.???♀? At least there is no problem with the withdrawing until now, right? Hopefully it stays that way, and, please, let us know if anything changes.

So how do you actually get to that high VIP level, anyway? Is it just by making deposits, or is there also other ways included? ?? Also, if you are interested, you could write a user review about your experience at this casino, so maybe it'll help other players, to now what they could come across to if playing there. To do so, just click/tap on this link. ??

1 ?r sedan

God dag.

file

Jag fick detta uttalande, det kan inte vara sant att jag spelade mindre, snarare mer (f?rs?ljningen p? BJ n?dde ibland 6 siffror per dag, ?tminstone p? helgen - men det var bara en liten upp och ner) och jag kommer att ?ndra detta baserat p? plattformens strategi (Den baktanke ?r att om du h?ller spelare p? webbplatsen tillr?ckligt l?nge med sina vinster, kommer de att spela bort sina vinster igen).


Jag antar att systemet "erk?nde" att jag som spelare g?r ins?ttning = uttag och d?rf?r VIP LVL 1. Jag fick niv? 5 efter en ins?ttning p? cirka 25 000 € (inget uttag). Efter?t satte jag in ytterligare €10 000 -> sedan tur och ca. sedan uttag = €35 000 VIP LVL 1.

?ndrad
Automatiskt ?versatt:
TOMK2015
1 ?r sedan

Hi. If I understood correctly from the translation of that email, in my opinion, what they meant, the lowering of your VIP level is related to you not depositing anymore. Try not let them to influence your decision, though. Are you going to try and ask to submit the form to higher your withdrawal limits, as they recommended? ??


1 ?r sedan

korrekt. Jag ska be VIP-tj?nsten att h?ja min gr?ns, men jag skulle bli f?rv?nad om det fungerade (men det ?r v?rt ett f?rs?k).

Automatiskt ?versatt:
TOMK2015
1 ?r sedan

Hey. That sounds ok to me, you should try that, in case it'll work, so you would be able to withdraw the money faster. Let us know, please, how it goes.

1 ?r sedan

Efter att ha fr?gat ?r mitt saldo f?rmodligen f?r h?gt... det betyder att om jag f?rlorar mycket kan jag beg?ra en extra utbetalning eller ?ndra utbetalningsgr?nserna.

Automatiskt ?versatt:
TOMK2015
1 ?r sedan

Hey, sorry you have to go thru all this, really. So are you just gonna be patient and wait to get the whole amount slowly out from your account at the casino? I hope everything will work out well for you. If you need any help, just let us know please.

1 ?r sedan

Be very careful with this casino. I am not playing here anymore! When you try to deposit money using a card, they charge you double the amount. The first payment goes through automatically (because the bank already knows this source), and the second payment usually has some weird name for the company that charges you and asks for verification. Since you have just asked for a deposit of 50 euro, you get a notification to accept and since you have just asked for it you press accept! Only after that did I see that the first charge of 50 euros went through and that there is a second simultaneous charge of 50 euros that you approved because you thought that it is from the casino, but it is not, it is from a scamming location! Since you pressed approve to your bank you can't get you money back! When you ask the casino what the second charge is, the casino doesn't know! But the charge is at the same time and the same amount! It is too good to be true. This is a big scam; be very careful with this site!!! I would not suggest you to play at all! They have found a very clever way to scam people! Maybe this scamming method exists in other casino's so be careful with this tactic!

GolDj
1 ?r sedan

Hello and thank you for sharing your experience, which really is an unpleasant one. After reading the whole post, I can not be sure, if all this could be the fault of this particular casino, to tell you the truth. ?? It actually seems to me like a very sophisticated scam, I could say. This is because the card is best abused at the moment when you actually pay something with it, as was exactly your case. Have you tried to get in touch with your bank, regarding this? Maybe you should try to report it as a misuse of the card, because if you have actually confirmed it in the online banking, then it will be difficult to prove that it was not an intention. Do you know, what I mean? Talk to your bank about it and let us know, please, how did it all go, because I really would like to know the outcome.

Romi
1 ?r sedan

I have talked to the bank, reported it, and canceled my card right away!! I told them all the story! However, the bank can't do anything to return my money! Because I pressed approve for the charge! And then I figured out how big and sophisticated SCAM it is! Thank God it was a small amount for me... but I want to warn other players to double-check when they get a notification from their card and not right away, even if it is the exact same second and the exact same amount, don't press approve, triple check!!! Even though how to check, because when you try to charge in the app you can see only the approval page and can't see your balance or if there is another charge already at the moment! It is a very sophisticated SCAM! This casino should have been closed yesterday! This is too serious!

GolDj
1 ?r sedan

I am sorry, that you can not do anything about it, really. Unfortunately nowadays there is too many, so called, scams around us. You are right, that everyone needs to be really careful, and thank you for you concern. When it comes to the casinos fault in this particular case, though, I wouldn't be so sure about it, and don't want to point fingers here, without any prove. Therefore I hope all the players will take the best precautions and will be careful, as you said.

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