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WinOlot Casino – generell diskussion (sida 2)

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Leeamaria
1 ?r sedan

That's a shame, I thought it might even work out in the end, but the decision is ultimately yours. 

I hope you will be well and you won't experience any more unpleasant situations like this. 

Good luck. ????

Leeamaria raderade inl?gget.
8 m?nader sedan

I requested a €4,000 withdrawal on November 7th and promptly provided all requested documentation. In the last email I received, I was informed that everything was in order and that the payment department would proceed with the transaction. However, it has now been over 72 hours, and the withdrawal has still not been processed.

I wanted to bring this to everyone’s attention, as I am concerned about the delay. Should this issue persist, I consider filing a complaint with www.kpvfaw.com


(will upate this original post as soon as there is progress.)

?ndrad
NorthhNX
7 m?nader sedan

Oh,.. I guess this is not going to be a good news, but according to your findings, this casino should be avoided.

Kindly try out this link ?? to see its "reputation" set to very low...

Current issue:

"Very high value of withheld winnings in player complaints in relation to the casino's size"

I'm sorry to say that, but it fits, don't you think?

How did you come across such a casino anyway? Perhaps disclosing how you found it helps others stay away.


7 m?nader sedan

I simply found the casino on Google when I was searching for one. I couldn’t have known in advance that Winolot has a poor reputation. However, from reviewing complaints, I see that while payouts often take longer than expected, there isn’t evidence that players are never paid.

7 m?nader sedan

Could we invite a WinOlot Casino representative to this discussion to gain clarification on their procedures and why they are not trying to fix their reputation?

7 m?nader sedan

At WinOlot Casino I requested a €4,000 withdrawal on November 7th and promptly provided all requested documentation. In the last email I received, I was informed that everything was in order and that the payment department would proceed with the transaction. However, it has now been over 86 hours, and the withdrawal has still not been processed.


I rarely gamble and have only deposited a total of €200, with no bonus funds or other incentives involved. I exclusively play live roulette.

?ndrad
7 m?nader sedan

Could we invite a WinOlot Casino representative to this discussion to gain clarification on their procedures and why they are not trying to fix their reputation?

7 m?nader sedan

Hi!

I see, Google. To at least avoid the worst case scenario, it would be prudent to review the experiences of other players somewhere.

Although it is admirable that you are still optimistic, it has been demonstrated that some players have never received their winnings, which explains the low Safety Index. We even look into external complaints.

However, some people have finally received payment, and I hope you will as well!

To the best of my knowledge, their representative never responded to the forum's concerns, which is not unusual.

However, they occasionally respond to players complaints. It may be a way to go.


Radka
7 m?nader sedan

Just filed a complaint.

NorthhNX
7 m?nader sedan

I believe it is better to have one ready. Speaking of which, if you aim to get more familiar with the process, this guide will help you: http://www.kpvfaw.com/how-we-resolve-casino-complaints

Don't hesitate to ask, of course. I'll do my best to share what I know.

7 m?nader sedan

This casino is owned by Bellona N.V.

NorthhNX raderade inl?gget.
NorthhNX
7 m?nader sedan

I guess I'm very curious myself where you'll end up in your case. Why did you cancel your withdrawal anyway? 

Also, could you let me know when you know more please?

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