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Sn?lla hj?lp, Vulkan Vegas betalar inte ut vinster (sida 8)

4 ?r sedan av Adrian96
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92 992 visningar 170 svar |
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Mausebiene87
1 ?r sedan

Honestly, I would just repeat myself. We receive similar messages from German players almost every day and it's not related only to Vulkan Vegas, but other casinos as well.

I have a strong feeling that since you have the new gambling law in Germany, it's more and more difficult for some casinos to deliver money to their players in Germany. I would trust the casino in this case that they sent the money. Understandably, your main concern is the money you still don't have on your bank account.

First of all, I'd give it a bit more time to process the payment. If you don't receive it the next week, then Vulkan should start communicating to your bank or possibly the Vulkan's payment provider needs to start talking to them. The money won't get lost, but it could take some time to get this resolved ??

1 ?r sedan

Hej casinoguru, jag skulle vilja att du hj?lper mig att l?sa problemet med Vulkan Vegas casino, jag gjorde en beg?ran om uttag p? 2700, 5 arbetsdagar har g?tt och efter 3 arbetsdagar s?ger de samma sak och betalar mig aldrig, min dokumentation godk?ndes, allt ?r ok. Det ?r frustrerande n?r du vinner och inte f?r

Automatiskt ?versatt:
Tiunegue
1 ?r sedan

Hey there.

Well, I'll start with bad news: You know, we allow every casino 14 full days to send money to the players until we step in. Even though I understand what it must feel like, I can't help you right away.

But in the meantime, I suggest going through this complaint guide to learn the basics.

Allow me a question, though: What does the casino say to you? You mentioned the same thing over and over, so I guess it would not hurt to share it with us here.

Can you tell us, please? With luck, the complaint won't be necessary at all. ????


1 ?r sedan

Hej, jag har ett problem med Vulkan Vegas.. verifieringen av mina uppgifter har inte sl?ppts p? flera m?nader?! Jag f?rs?ker betala ut men ingenting h?nder. 1400 euro kr?vs men det fungerar inte utan fullst?ndig verifiering.. vad kan jag g?ra?

Automatiskt ?versatt:
nikluk1
1 ?r sedan

What's the exact issue with the verification please? Do they still require more documents from you? Do they reply when you ask them about the status of your verification?

Daniel
1 ?r sedan

Det har bara sagt "under granskning" i flera veckor men ingenting h?nder..

Min e-postfr?ga har ?nnu inte besvarats

Automatiskt ?versatt:
nikluk1
1 ?r sedan

Have any documents been accepted or not yet ? As far as the casino's answer is concerned, it's certainly not correct if you can't get any relevant reply towards verification. 

However, I would recommend that you file a complaint on this link and our team will try to help you. I think you've waited long enough without a response. I wish you the best of luck and that everything turns out well.

1 ?r sedan

Hej! Jag beg?rde ett uttag p? €800 den 24 april och fick besked strax f?re midnatt att betalningen hade lyckats. Normalt s?tts vinsterna in p? mitt konto 2 timmar senare. N?r pengarna inte hade kommit fram p? kv?llen fr?gade jag och fick veta att det kunde ta 5 dagar. Efter 5 dagar fanns det fortfarande inga pengar och jag klagade igen. Tydligen hade ?rendet skickats vidare till specialistavdelningen och jag var bara tvungen att v?nta. Idag ?r det dag 13 och det finns fortfarande inga pengar. Nu f?r jag veta att betalningen trots allt lyckades och jag ska f? kvittot. Jag har skickat mina utdrag som visar att jag inte har f?tt n?gra pengar. Men ingen bryr sig. Jag ska v?nta tills ?verf?ringskvittot kommer och sedan kan jag fr?ga min bank. Men vad ska jag fr?ga, jag har inte f?tt n?got. Sn?lla hj?lp mig att f? mina pengar. Jag ?r i en tuff situation och jag beh?ver det akut.

Automatiskt ?versatt:
gittaschimpf
1 ?r sedan

Firstly, I would like to say, and please have it in mind as a friendly suggestion, that you need to see online gambling as a hobby and not as a kind of income and not relate to the money won.

I hope that you'll have your money in your account soon, and if you need help from our complaint team, please let us know for sure. They will do everything possible to help you out.

Romi
1 ?r sedan

Tack f?r tipset. Jag har nu f?tt ett meddelande fr?n min bank om att ?verf?ringen inte har kommit fram. Jag har visat mina uttalanden att jag inte f?tt n?gra pengar. Men jag f?r fortfarande h?ra att jag ska v?nta. Det ?r inte mitt fel och det skulle vara bra om du kunde hj?lpa mig.

Automatiskt ?versatt:
gittaschimpf
1 ?r sedan

We will surely try to help you solve this issue. Please use this link to file a complaint here with our team, and they will have a deeper look into things.

Keep us updated if there is anything new regarding your withdrawal.

1 ?r sedan

Jag har nu f?tt ett meddelande fr?n min bank om att de skickade tillbaka pengarna direkt eftersom VulkanVegas inte finns p? vitlistan. S? de har haft pengarna sedan den 25 april och insisterar fortfarande p? att de betalades ut framg?ngsrikt. Och varje g?ng jag fr?gar s?ger de att jag m?ste v?nta. 24 dagar r?cker v?l?

Automatiskt ?versatt:
1 ?r sedan

If anyone needs help with refund from any gambling casino feel free to get in touch with me on the following email: [email protected]


Do not hesitate to ask for references of sucessful refunds ??


Responsible gaming errands.

1 ?r sedan

Jag har nu f?tt ett meddelande fr?n min bank om att de skickade tillbaka pengarna direkt eftersom VulkanVegas inte finns p? vitlistan. S? de har haft pengarna sedan den 25 april och insisterar fortfarande p? att de betalades ut framg?ngsrikt. Och varje g?ng jag fr?gar s?ger de att jag m?ste v?nta. 24 dagar r?cker v?l?

Automatiskt ?versatt:
1 ?r sedan

Sorry, but do I understand correctly that the issue was actually on your payment provider site? Have you talked to your bank about it to try to resolve this issue?

1 ?r sedan

If anyone needs help with refund from any gambling casino feel free to get in touch with me on the following email: [email protected]


Do not hesitate to ask for references of sucessful refunds ??


Responsible gaming errands.

1 ?r sedan

May I ask what kind of help do you offer, please? I saw that you have spread your posts all over the forum and I am not sure if I like it. It looks to me like advertising, to tell you the truth.

Romi
1 ?r sedan

Min bank avvisade pengarna eftersom kasinot inte finns p? vitlistan. Vulkanvegas vet detta ocks?, men jag f?r fortfarande inte mina pengar

Automatiskt ?versatt:
gittaschimpf
1 ?r sedan

I would recommend you submit a complaint here with our team, so they can have a look at this issue and hopefully be able to help you out with the resolution of it. Just follow this link to do so, please, and let us know if you need any assistance.

6 m?nader sedan

Vulkanvegas is a big scamm!!!

longtailrobert
6 m?nader sedan

This sounds like you had some bad experience there.

Would you like to tell us more? Is there anything we could help you with?

4 m?nader sedan

Problem med betalning fr?n Vulkan Vegas Casino, jag gjorde alla kontroller f?r mer ?n 2 m?nader sedan och herrarna vill fortfarande inte betala mig mina pengar, men det ?r inte r?tt att de har all min information, mer ?n 2 betalningar osv, och nu drar de i benet.

Automatiskt ?versatt:
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