Hej Gio75.
Tack f?r ditt intresse. L?t mig f?rklara mer i detalj. Varje kasinos betyg/rykte ber?knas med v?r privata automatiserade formel (som tar h?nsyn till aspekter som or?ttvisa regler och villkor, gr?nser, ol?sta klagom?l...), och denna formel uppdaterades nyligen. Det p?verkade v?r databas och kasinobetyg n?got. Det ?r anledningen till att Fezbets betyg ?kade fr?n 7,0 till 7,2 (exakt 1 december - 5 dagar sedan). Var medveten om att anv?ndarrecensioner eller ?ppnade klagom?l inte har n?gon effekt p? v?ra betygsber?kningar.
Hittills har vi bara haft goda erfarenheter av detta varum?rke och deras hantering (endast l?sta och obefogade klagom?l), d?rf?r ?r jag ?vertygad om att ditt ?rende kommer att hanteras korrekt. H?r av dig om du har n?gra fr?gor.
Hello Gio75.
Thank you for your interest. Let me explain in more detail. The rating/reputation of each casino is calculated with our private automated formula (which considers aspects like unfair T&Cs, limits, unresolved complaints...), and this formula was recently updated. It slightly affected our database and casino ratings. That is the reason why Fezbet's rating increased from 7,0 to 7.2 (exactly 1st December - 5 days ago). Be aware that user reviews or opened complaints have no effect on our rating calculations.
So far, we have had only good experiences with this brand and their management (only resolved and unjustified complaints), therefore I am convinced that your case will be handled correctly. Please, let me know if you have any questions.
Automatiskt ?versatt: