Lucky Red Casino och deras grupp av kasinon byggde upp f?rtroende hos mig under n?gra m?nader fr?n och med maj 2024, vilket gjorde att jag kunde s?tta in och ta ut stora belopp.
Men n?r mitt sammanlagda saldo i gruppen n?dde runt $16 000 slutade de att betala mig, med h?nvisning till l?jliga sk?l. Av den summan fanns $8 920 p? mitt Lucky Red-konto.
Mitt konto hade verifierats efter att jag skickat dem mina dokument, slutf?rt ansiktsverifiering och deltagit i ett telefonsamtal sedan 30 maj 2024.
I maj blev jag VIP p? Club World-gruppen, och de lovade m?nga f?rm?ner: "N?r du ?r VIP kan du f?rv?nta dig mycket mer ?n vanligt - specialerbjudanden, dagliga bonusar, exklusiva tips, hela nio yards. Du Kommer att ha en personlig v?rd som tar hand om dig en-mot-en."
De skickade mig m?nga ins?ttningsbonusar, och jag lyckades ta ut n?gra g?nger fr?n gruppen, inklusive Lucky Red. Jag gjorde uttag p? $1 200, $2 154 och $3 927 fr?n Lucky Red, som alla betalades omedelbart utan n?gra problem.
Efter m?nga ins?ttningar ackumulerades mitt saldo p? deras kasinon till runt $16 000, med $8 920 specifikt hos Lucky Red. Pl?tsligt slutade de att betala mig. Jag ser nu detta som en bluff f?r att stj?la pengarna efter att ha byggt upp f?rtroende med upprepade ins?ttningar.
Den 30 juli 2024 skickade de mig f?ljande e-postmeddelande:
"Hej Paul,
Hoppas du m?r bra.
Efter ytterligare granskning av dina konton i v?r grupp har v?rt s?kerhetsteam beg?rt ytterligare dokument f?r att bekr?fta din k?lla till pengar.
Ladda upp f?ljande dokument:
Ett kontoutdrag f?r de senaste tre m?naderna
Sk?rmdumpar av din kryptopl?nbok som visar ins?ttningar fr?n den senaste veckan"
Jag tillhandah?ll kontoutdragen och sk?rmdumparna som de beg?rde, ?ven om de gav mig sv?rt f?r transaktionsvolymen. De var inte n?jda med bara tv? m?naders transaktioner och kr?vde mer – till slut var jag tvungen att skicka dem ?ver nio sidor med uttalanden som str?ckte sig ?ver n?gra m?nader.
?ven om mitt konto redan hade verifierats visste jag att detta var en taktik f?r att f?rdr?ja eller undvika betalning. De godk?nde s? sm?ningom de extra dokumenten jag skickade in och ber?ttade f?r mig f?r andra g?ngen att mitt konto var helt verifierat.
H?r ?r n?gra exempel p? de sv?righeter de uts?tter mig f?r:
"Tack f?r att du tillhandah?ller en sk?rmdump av din Bitcoin-pl?nbok. Detta har godk?nts. Men f?r att forts?tta och behandla uttag kr?ver v?rt s?kerhetsteam en kopia av tre m?naders kontoutdrag."
"Jag ser att du angav april–maj 2024, men ladda ocks? upp mars–april 2024 och juni–juli 2024."
"S?kerhetsteamet granskade dina uttalanden, men eftersom de bara fick f?rstasidan kan de inte acceptera dem. De kr?ver en kopia av hela ditt uttalande f?r att bekr?fta k?llan till pengarna."
Efter att ha skickat dem flera sidor godk?nde de slutligen beg?ran om finansieringsk?lla den 7 augusti 2024:
"Lyckliga Red Cashier Team
Ons 7 augusti, 02:46
Hej Paul,
Jag hoppas att du m?r bra.
Tack f?r att du informerade oss om din nya adress. Jag har godk?nt dina dokument och uppdaterat din adress p? alla v?ra kasinon. Ditt konto ?r nu helt verifierat och uppdaterat. Lycka till p? kasinot!"
Trots att de verifierade mitt konto f?r andra g?ngen, behandlade de fortfarande inte n?gra av mina vinster. Sedan introducerade de en ny urs?kt:
"Hej Paul,
Tack f?r att du ?terkommer till oss.
V?rt efterlevnadsteam har granskat dina uttalanden och kan inte hitta n?gra register som visar transaktioner till och fr?n en kryptob?rs. Vi beh?ver ett uttalande som visar s?dana transaktioner."
Jag f?rklarade att jag inte l?nkar min kryptopl?nbok till mitt bankkonto och att jag inte kan ge det de efterfr?gar. Men de fortsatte att insistera p? att jag skulle ge bevis p? hur jag k?per och s?ljer krypto:
"Hej Paul,
Hoppas du m?r bra.
Jag kontaktade v?rt efterlevnadsteam och f?rklarade vad du sa om att inte anv?nda ditt bankkonto f?r att s?tta in i din kryptopl?nbok. De m?ste veta hur du k?per och s?ljer kryptovaluta och kr?ver bevis p? detta."
Jag svarade med att f?rklara att jag inte handlar med krypto. Min Bitcoin f?rvarades i flera pl?nb?cker, och k?llan till min Bitcoin var en kontanthandel med en v?n f?r flera ?r sedan.
"K?ra Peter,
Som jag n?mnde tidigare s? k?per och s?ljer jag inte kryptovalutor. Jag handlar inte med krypto. Det verkar som att du stoppar mitt uttag. Jag tycker att det ?r roligt att n?r jag satte in och f?rlorade pengar p? ditt kasino s? fanns det inga fr?gor ang?ende mina kryptoins?ttningar. Men nu n?r jag har vunnit blir du pl?tsligt orolig. Jag har tillhandah?llit allt du har bett om."
Trots detta drog samtalet ut p? tiden och de kr?vde hela tiden bevis som jag helt enkelt inte har. Det ?r uppenbart f?r mig att de bara f?rs?ker undvika att betala ut mina vinster.
Lucky Red Casino ?r licensierat av Curacaos regering, och deras licensoperat?r kr?ver inte att kasinon fr?gar efter k?llan till pengar. Det ?r uppenbart f?r mig att det h?r handlar om att bygga upp f?rtroende och, efter betydande ins?ttningar och vinster, att f?rs?ka stj?la medlen.
Lucky Red Casino and their group of casinos built trust with me over a few months starting in May 2024, allowing me to deposit and withdraw large amounts.
However, when my combined balance across the group reached around $16,000, they stopped paying me, citing ridiculous reasons. Of that total, $8,920 was in my Lucky Red account.
My account had been verified after I sent them my documents, completed face verification, and participated in a phone call since May 30, 2024.
In May, I became a VIP at the Club World group, and they promised many perks: "When you're a VIP, you can expect much more than usual—special offers, daily bonuses, exclusive tips, the whole nine yards. You’ll have a personal host to take care of you one-on-one."
They sent me numerous deposit bonuses, and I managed to cash out a few times from the group, including Lucky Red. I made withdrawals of $1,200, $2,154, and $3,927 from Lucky Red, all of which were paid promptly without any issue.
After many deposits, my balance across their casinos accumulated to around $16,000, with $8,920 specifically at Lucky Red. Suddenly, they stopped paying me. I now view this as a scam designed to steal the funds after building trust with repeated deposits.
On July 30, 2024, they sent me the following email:
"Hello Paul,
Hope you are well.
Upon further review of your accounts across our group, our security team has requested additional documents to confirm your source of funds.
Please upload the following documents:
A bank statement for the last three months
Screenshots of your crypto wallet showing deposits from the last week"
I provided the bank statements and screenshots they requested, though they gave me a hard time about the volume of transactions. They weren’t satisfied with just two months of transactions and required more—ultimately, I had to send them over 9 pages of statements spanning a few months.
Even though my account had already been verified, I knew this was a tactic to delay or avoid payment. They eventually approved the extra documents I submitted and told me for the second time that my account was fully verified.
Here are some examples of the difficulties they put me through:
"Thank you for providing a screenshot of your Bitcoin wallet. This has been accepted. However, to proceed and process withdrawals, our security team requires a copy of three months of bank statements."
"I see you provided April–May 2024, but please also upload March–April 2024 and June–July 2024."
"The security team reviewed your statements, but since they only received the front page, they cannot accept them. They require a copy of your entire statement to confirm the source of funds."
After sending them multiple pages, they finally approved the source of funds request on August 7, 2024:
"Lucky Red Cashier Team
Wed, Aug 7, 2:46 AM
Hi Paul,
I hope you are well.
Thank you for informing us of your new address. I have approved your documents and updated your address across all our casinos. Your account is now fully verified and up to date. Best of luck in the casino!"
Despite verifying my account for a second time, they still didn’t process any of my winnings. Then they introduced a new excuse:
"Hello Paul,
Thank you for getting back to us.
Our compliance team has reviewed your statements and cannot find any records showing transactions to and from a crypto exchange. We need a statement showing such transactions."
I explained that I don't link my crypto wallet to my bank account and cannot provide what they’re asking for. However, they kept insisting I provide proof of how I buy and sell crypto:
"Hello Paul,
Hope you're well.
I contacted our compliance team and explained what you said about not using your bank account to deposit into your crypto wallet. They need to know how you are buying and selling cryptocurrency and require proof of this."
I responded by explaining that I don’t trade crypto. My Bitcoin was kept in multiple wallets, and the source of my Bitcoin was a cash trade with a friend years ago.
"Dear Peter,
As I mentioned earlier, I am not buying and selling cryptocurrencies. I do not trade crypto. It seems like you're stalling my withdrawal. I find it amusing that when I deposited and lost money at your casino, there were no questions regarding my crypto deposits. But now that I’ve won, you're suddenly concerned. I have provided everything you've asked for."
Despite this, the conversation dragged on, with them continuously demanding proof that I simply don’t have. It’s obvious to me that they’re just trying to avoid paying out my winnings.
Lucky Red Casino is licensed by the government of Curacao, and their license operator doesn’t require casinos to ask for the source of funds. It’s clear to me that this is a case of building trust and, after significant deposits and winnings, attempting to steal the funds.
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