K?ra Natalia,
Jag ber om urs?kt, men eftersom vi inte har f?tt n?got relevant svar fr?n kasinot kan vi inte forts?tta att l?sa detta klagom?l och vi ?r tvungna att st?nga det som "ol?st".
Jag ?r mycket ledsen att jag inte kunde vara till mer hj?lp, men att st?nga detta klagom?l som ol?st kommer ?tminstone att p?verka kasinots betyg negativt och andra spelare kan l?sa om din upplevelse i v?r recension.
Som du kanske vet fick Maximal Wins Casino ett "Mycket d?ligt rykte" fr?n oss, vilket betyder att vi inte skulle rekommendera spelare att v?lja detta casino. Jag rekommenderar starkt att endast v?lja kasinon som har f?tt ?tminstone ett "Mycket gott rykte". Du kan kolla listan ?ver de kasinon vi rekommenderar [h?r] . Jag hoppas att du aldrig kommer att st?ta p? ett s?dant h?r problem igen.
Kasinot kan ?teruppta detta klagom?l n?r som helst.
Dear Natalia,
I apologize, but since we haven’t received any relevant response from the casino, we cannot continue resolving this complaint and we are forced to close it as ‘unresolved’.
I am very sorry I couldn't be of more help, but closing this complaint as unresolved will at least negatively influence the casino's rating and other players can read about your experience in our review.
As you might know, Maximal Wins Casino received a ‘Very bad reputation’ from us, which means we would not recommend players to choose this casino. I strongly recommend only choosing casinos that have received at least a ‘Very good reputation’. You can check the list of the casinos we recommend [here]. I hope you will never come across a problem like this again.
The casino can reopen this complaint anytime.
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