Hej,
Tack s? mycket f?r att du skickade in ditt klagom?l. Jag beklagar att du hade en negativ upplevelse med MostBet Casino.
L?t mig f? st?lla n?gra fr?gor s? att jag kan f?rst? situationen b?ttre.
- Kan du v?nligen ange hur l?nge du var spelare p? casinot och n?r exakt ditt konto blockerades?
- Vilka spel spelade du f?r att samla ihop ditt nuvarande saldo p? casinot? (slots, livespel, sportspel)
- Uppn?dde du ditt nuvarande saldo med hj?lp av en bonus?
- Kan du dela med dig av din kommunikation med casinot ang?ende blockeringen av ditt konto? Skicka e-postmeddelanden eller chattranskript till min e-postadress p? [email protected] eller posta sk?rmdumpar h?r
Jag hoppas att vi kan hj?lpa dig att l?sa detta problem s? snart som m?jligt. Tack s? mycket p? f?rhand f?r ditt svar.
Med v?nliga h?lsningar,
Tomas
Viktigt meddelande: www.kpvfaw.com kommer aldrig att be dig att g?ra betalningar eller ge ?tkomst till dina konton f?r att slutf?ra KYC ?t dig. Om n?gon p?st?r sig vara fr?n www.kpvfaw.com och beg?r s?dan information, dela inte n?got med dem.
All kommunikation fr?n oss kommer att ske via denna officiella klagom?lstr?d eller de officiella e-postadresser som angetts i ditt ?rende. Kontrollera alltid dom?nen f?r alla e-postmeddelanden du f?r och verifiera att de verkligen kommer fr?n oss. Du kan bekr?fta detta genom att klicka p? din klagom?lsl?sares profil.
Om du m?rker n?got misst?nkt, tveka inte att kontakta oss direkt.
Tack f?r ert t?lamod, och var f?rsiktiga.
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with MostBet Casino.
Please allow me to ask you a few questions so I can better understand the situation.
- Could you please advise how long you were a player at the casino and when exactly your account was blocked?
- What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
- Did you achieve your current balance with the help of a bonus?
- Could you please share with me your communication with the casino regarding the blocking of your account? Send emails or chat transcripts to my email at [email protected], or post screenshots here
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Important Notice: www.kpvfaw.com will never ask you to make payments or grant access to your accounts in order to complete KYC on your behalf. If anyone claims to be from www.kpvfaw.com and requests such information, do not share anything with them.
All communication from us will be through this official complaint thread or the official email addresses provided in your case. Please always check the domain of any email you receive and verify that it truly comes from us. You can confirm this by clicking on your complaint resolver’s profile.
If you notice anything suspicious, don’t hesitate to reach out to us directly.
Thank you for your patience, and stay safe.
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