K?ra Tazzo,
Tack s? mycket f?r att du skickade in ditt klagom?l. Jag beklagar att du hade problem med att ta ut dina vinster fr?n casinot.
F?r att vi b?ttre ska f?rst? och kunna hantera din situation, kan du ge oss lite ytterligare information? Mer specifikt skulle vi vilja veta:
- Vilken metod anv?nde du f?r din f?rsta uttagsbeg?ran?
- Kan du ange datumet d? betalningsavien utf?rdades till dig av casinot?
- Har du f?rs?kt kontakta din bank igen, och vad var deras senaste svar?
Ditt samarbete genom att tillhandah?lla dessa uppgifter hj?lper oss att unders?ka och arbeta mot en l?sning. Det ?r viktigt f?r oss att samla in all relevant information s? att vi kan hj?lpa dig effektivt.
Jag hoppas att vi kan hj?lpa dig att l?sa det h?r problemet s? snart som m?jligt.
Tack p? f?rhand f?r ditt svar.
Med v?nliga h?lsningar,
Petronela
Observera att www.kpvfaw.com aldrig kommer att be om n?gra betalningar eller beg?ra ?tkomst till dina konton. Om n?gon p?st?r sig vara www.kpvfaw.com-personal och ber om s?dana ?tg?rder, l?mna inte ut n?gon information.
Det enda legitima s?ttet vi kan kontakta dig p? ?r via denna officiella klagom?lsplattform eller via e-postadresser som anges i din klagom?lstr?d.
Var f?rsiktig och kontakta oss direkt om du har n?gra tvivel.
Dear tazzo,
Thank you very much for submitting your complaint. I'm sorry to hear about your problem with withdrawing your winnings from the casino.
In order to better understand and address your situation, could you please provide us with some additional details? Specifically, we would like to know:
- What method did you use for your initial withdrawal request?
- Could you provide the date when the payment slip was issued to you by the casino?
- Have you tried reaching out to your bank again, and what was their latest response?
Your cooperation in providing these details will help us investigate and work towards a resolution. It’s essential for us to gather all relevant information so we can assist you effectively.
I hope we will be able to help you to resolve this issue as soon as possible.
Thank you in advance for your reply.
Best regards,
Petronela
Please note that www.kpvfaw.com will never ask for any payments or request access to your accounts. If anyone claims to be www.kpvfaw.com personnel and asks for such actions, do not provide any information.
The only legitimate way we will contact you is through this official complaint platform or via email addresses provided in your complaint thread.
Stay cautious and contact us directly if you have any doubts.
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