B?sta Theking2323,
Tack s? mycket f?r att du skickade ditt klagom?l. Jag ?r ledsen att h?ra om din negativa upplevelse med Unikrn Casino.
Till?t mig att st?lla n?gra fr?gor till dig s? att jag b?ttre kan f?rst? situationen.
Kan du ber?tta hur l?nge du var spelare p? kasinot och n?r exakt var ditt konto blockerat? Vilka spel spelade du f?r att samla ditt saldo i kasinot? (slots, livespel, multiplayer) Har du uppn?tt ditt saldo med eller utan en aktiv bonus?
Kan du skicka mig n?gon relevant kommunikation du f?tt fr?n kasinot? Min email ?r [email protected]
Jag hoppas att vi kommer att kunna hj?lpa dig att l?sa problemet s? snart som m?jligt. Tack s? mycket p? f?rhand f?r ditt svar.
V?nliga h?lsningar,
Tomas
Dear Theking2323,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Unikrn Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
Could you please advise how long were you a player of the casino and when exactly was your account blocked? What games did you play to accumulate your balance in the casino? (slots, live games, multiplayer) Did you achieve your balance with or without an active bonus?
Could you please send me any relevant communication you received from the casino? My email is [email protected]
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
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