K?ra Joshi777, jag ?r ledsen, men vi kommer inte att kunna hj?lpa dig i den h?r fr?gan. Beg?ran om sj?lvuteslutning d?r du tydligt angav spelproblemet ?r det v?sentliga beviset som spelaren m?ste tillhandah?lla f?r att vi ska kunna g? vidare med ett fall som detta. Jag kan bara rekommendera hur man beg?r sj?lvuteslutning korrekt i framtiden.
Har ditt casinokonto st?ngts? Om inte, v?nligen skicka in en beg?ran om sj?lvuteslutning enligt anvisningarna nedan.
N?r du ans?ker om sj?lvuteslutning, ange tydligt sk?let till varf?r du vill att ditt konto ska avaktiveras och ange tidsperioden. Dessutom b?r e-postmeddelandet "?mne" vara tydligt markerat och l?tt att k?nna igen eftersom casinosupport tar emot m?nga f?rfr?gningar per dag. Om det ?r synligt markerat har du st?rre chans att f? din beg?ran beviljad s? snart som m?jligt. Jag rekommenderar ocks? starkt att du alltid sparar din beg?ran om sj?lvuteslutning s? att du har ett giltigt bevis p? en s?dan ?tg?rd.
Exempel:
E-post?mne: Sj?lvuteslutning
Spelarinformation:
F?rnamn:
Efternamn:
DOB:
Kasinoinloggning:
E-postadress:
"H?lsningar xxx xxx,
Jag skriver f?r att informera dig om att jag omedelbart vill utesluta fr?n detta kasino och fr?n att ta emot hasardspelsrelaterat marknadsf?ringsmaterial under en period av minst xxx m?nader/?r (livstid).
Anledningen som f?regick mitt beslut ?r xxx (spelberoende)
Jag erk?nner att jag inte kommer att f? ?terkalla min sj?lvuteslutning under denna period och sj?lvuteslutning kan inte h?vas f?re utg?ngen av den ?verenskomna perioden."
Jag skulle ocks? vilja g?ra dig uppm?rksam p? v?rt hj?lpverktyg f?r sj?lvuteslutning http://www.kpvfaw.com/global-self-exclusion-initiative/assistance-tool Detta verktyg kommer att g?ra det l?ttare f?r dig att blockera dina kasinokonton p? flera spelanl?ggningar samtidigt och ?r inte anslutet till n?got specifikt kasino. Self-Exclusion Assistance Tool har utformats f?r att hj?lpa individer som kan st? inf?r utmaningar med sina spelvanor genom att hj?lpa dem att begr?nsa sin tillg?ng till spel och minska risken f?r ytterligare skada.
Framf?r allt, om spelande inte l?ngre ger dig gl?dje och blir en b?rda, ?r det mycket l?mpligt att s?ka professionell hj?lp. Jag rekommenderar starkt att du kontaktar center i ditt land som ?r specialiserade p? att ta itu med spelproblem. Du kan hitta n?gra av dessa center genom att h?nvisa till f?ljande l?nk ( http://www.kpvfaw.com/problem-gambling-help-centers#cnt_87=true )
Dear Joshi777, I'm sorry, but we won't be able to help you in this matter. The self-exclusion request where you stated the gambling problem clearly is the essential evidence that the player must provide in order for us to proceed with a case like this. I can only recommend how to request self-exclusion properly in the future.
Has your casino account been closed? If not, kindly submit a self-exclusion request as advised below.
When applying for the self-exclusion, state the reason why you want your account to be deactivated clearly and specify the time period. Also, email "Subject" should be clearly marked and easily recognizable as casino support receives many requests per day hence, if it’s visibly marked you stand a better chance to have your request granted as soon as possible. I would also strongly recommend that you always save your self-exclusion request so that you have a valid proof of such action.
Example:
Email subject: Self-exclusion
Player’s info:
First name:
Last name:
DOB:
Casino login:
Email address:
"Greetings xxx xxx,
I’m writing to inform you that I wish to exclude immediately from this casino and from receiving any gambling-related marketing material for a minimum period of xxx months/years (lifetime).
The reason that preceded my decision is xxx (gambling addiction)
I acknowledge that I will not be allowed to rescind my self-exclusion during this period and self-exclusion cannot be lifted before the end of the agreed period."
Also, I would like to call your attention to our Self-Exclusion Assistance Tool http://www.kpvfaw.com/global-self-exclusion-initiative/assistance-tool This tool will make it easier for you to block your casino accounts across multiple gambling establishments simultaneously and is not affiliated with any specific casino. The Self-Exclusion Assistance Tool was designed to assist individuals who may be facing challenges with their gambling habits by helping them limit their access to gambling and reduce the potential for further harm.
Above all, if gambling no longer brings you joy and is becoming a burden, it is highly advisable to seek professional assistance. I strongly recommend reaching out to centers in your country that specialize in addressing gambling problems. You can find some of these centers by referring to the following link (http://www.kpvfaw.com/problem-gambling-help-centers#cnt_87=true)
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