Hej,
Tack s? mycket f?r att du skickade in ditt klagom?l. Jag beklagar att du hade problem med att ta ut pengar fr?n casinot.
F?r att b?ttre f?rst? din situation, kan du v?nligen ge oss f?ljande information:
- Vilket specifikt meddelande fick du n?r du f?rs?kte logga in p? ditt konto?
- Vilka typer av spel spelade du?
- Har du gjort n?gra lyckade uttag fr?n det h?r casinot tidigare?
- Fanns det n?gra aktiva kampanjer eller bonusar p? ditt konto vid tidpunkten f?r uttagen?
Ditt samarbete med att tillhandah?lla dessa uppgifter kommer att hj?lpa oss att unders?ka och arbeta mot en l?sning.
Jag hoppas att vi kan hj?lpa dig att l?sa detta problem s? snart som m?jligt. Tack p? f?rhand f?r ditt svar.
Med v?nliga h?lsningar,
Veronika
Viktigt meddelande: www.kpvfaw.com kommer aldrig att be dig att g?ra betalningar eller ge ?tkomst till dina konton f?r att slutf?ra KYC ?t dig. Om n?gon p?st?r sig vara fr?n www.kpvfaw.com och beg?r s?dan information, dela inte n?got med dem.
All kommunikation fr?n oss kommer att ske via denna officiella klagom?lstr?d eller de officiella e-postadresser som angetts i ditt ?rende. Kontrollera alltid dom?nen f?r alla e-postmeddelanden du f?r och verifiera att de verkligen kommer fr?n oss. Du kan bekr?fta detta genom att klicka p? din klagom?lsl?sares profil.
Om du m?rker n?got misst?nkt, tveka inte att kontakta oss direkt.
Tack f?r ert t?lamod, och var f?rsiktiga.
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem with withdrawing money from the casino.
To better understand your situation, could you please provide us with the following details:
- What specific message did you receive when attempting to log into your account?
- What types of games did you play?
- Have you made any successful withdrawals from this casino before?
- Were there any promotions or bonuses active on your account at the time of the withdrawals?
Your cooperation in providing these details will help us investigate and work towards a resolution.
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards,
Veronika
Important Notice: www.kpvfaw.com will never ask you to make payments or grant access to your accounts in order to complete KYC on your behalf. If anyone claims to be from www.kpvfaw.com and requests such information, do not share anything with them.
All communication from us will be through this official complaint thread or the official email addresses provided in your case. Please always check the domain of any email you receive and verify that it truly comes from us. You can confirm this by clicking on your complaint resolver’s profile.
If you notice anything suspicious, don’t hesitate to reach out to us directly.
Thank you for your patience, and stay safe.
Automatiskt ?versatt: