T?llaisista tiedoista olisi varmasti hy?ty? Kristinalle kirjoittamassasi valituksessa. H?n k?sittelee tapaustasi, ja jos haluat, ett? yrit?mme auttaa sinua, sinun on kuvattava h?nelle tilannetta paremmin, jotta h?n voi ymm?rt?? ja tutkia asiaa paremmin.
En tied? miksi kasino tekee sen t?ll? tavalla ja sulkee muut kent?t vahvistusprosessissa, ajattelen vain mit? kirjoitin, eli ett? jos he katsovat ensimm?ist? ja se on OK, voit ladata seuraava. Mutta t?m? on minulle tarpeeton prosessin pitkitys.
Harmi, etteiv?t he ole viel? vastanneet, mutta kun sinulla on vastaus, muista kertoa minulle.
Such information would certainly be useful for Kristina to write in the complaint you have filed. She is handling your case and if you want us to try to help you, you will need to describe the situation to her more so she can better understand and investigate.
I don't know why the casino does it this way and closes the other fields in the verification process, all I can think of is what I wrote, which is that if they look at the first one and it's OK, you can upload the next one. But this is for me an unnecessary prolongation of the process.
Too bad they haven't replied yet, but when you have an answer, be sure to let me know.
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