NaslovnaPritu?beCryptoBetSports Casino - Ra?un igra?a je zatvoren i njihova sredstva izgubljena.
CryptoBetSports Casino - Ra?un igra?a je zatvoren i njihova sredstva izgubljena.
Automatski prevedeno:
Crni bodovi: 62
Iznos:
171 €
CryptoBetSports Casino
Index sigurnosti:Vrlo nizak
Sigurnosni indeks
Zajedno sa na?om metodologijom recenzija, mi smo izra?unali Sigurnosni indeks kazina baziran na vi?e od 20 faktora, uklju?uju?i finansije, fer Uslove i pravila, prigovore igra?a i drugo. ?to je vi?i Sigurnosni indeks, ve?e su ?anse da vam va?i dobici budu ispla?eni.
The player from Germany received a notification that CryptoBetSports was ceasing operations in his country and promptly withdrew €171 via Bitcoin. However, his account became inaccessible, showing as closed, and he had not received his funds or any response to his inquiry. We attempted to contact the casino multiple times but received no response, leading to the complaint being marked as unresolved. The player was advised to reach out to the Curacao Gaming Authority for further assistance.
Igra? iz Nema?ke je dobio obave?tenje da CriptoBetSports prestaje sa radom u njegovoj zemlji i odmah povukao 171 € preko Bitcoin-a. Me?utim, njegov ra?un je postao nedostupan, pokazuju?i da je zatvoren, a on nije dobio svoja sredstva niti bilo kakav odgovor na svoj upit. Poku?ali smo da kontaktiramo kazino vi?e puta, ali nismo dobili odgovor, ?to je dovelo do toga da je ?alba ozna?ena kao nere?ena. Igra?u je savetovano da se obrati Upravi za igre na sre?u Curacao za dalju pomo?.
Zdravo, ju?e sam dobio e-po?tu u kojoj se navodi da CriptoBetSports vi?e ne?e raditi u mojoj zemlji i da treba da zatra?im povla?enje u narednih 30 dana.
Ju?e sam nakon toga povukao 171 € preko Bitcoin-a. Nisam dobio novac, ali sada ne mogu ni da se prijavim. Kada se prijavim, pi?e da je moja lokacija onemogu?ena. Iako je u poruci pisalo da treba da povu?em u narednih 30 dana, ra?un je sada zatvoren, a moj novac jo? nije ispla?en.
Nije bilo odgovora na moj upit e-po?tom.
Nadam se da mogu dobiti pomo? ovde.
Hello, I received an email yesterday stating that CryptoBetSports will no longer operate in my country and that I should request a withdrawal within the next 30 days.
I subsequently withdrew €171 via Bitcoin yesterday. I haven't received the money, but now I can't log in either. When I log in, it says my location is disabled. Even though the message said I should withdraw within the next 30 days, the account is now closed, and my money hasn't been paid out yet.
There was no response to my email inquiry.
I hope I can get help here.
Hallo, ich bekam gestern eine Email, dass CryptoBetSports nicht mehr l?nger in meinem Land operieren wird und ich die n?chsten 30 Tage eine Auszahlung veranlassen sollte.
Ich habe daraufhin gestern 171 Euro via Bitcoin ausgezahlt. Das Geld habe ich nicht erhalten, aber ich kann mich jetzt auch nicht mehr einloggen. Es wird beim Login angezeigt, dass mein Standort deaktiviert ist. Obwohl in der Nachricht stand, ich sollte in den n?chsten 30 Tagen auszahlen. Jetzt ist das Konto geschlossen und mein Geld ist noch nicht ausbezahlt.
Auf meine Nachfrage per Email wurde nicht geantwortet.
Hvala vam puno ?to ste podneli ?albu. ?ao nam je ?to ?ujemo za problem sa va?im povla?enjem i razumemo va?u zabrinutost. Me?utim, imajte na umu da je prili?no uobi?ajeno da povla?enja potraju nekoliko dana ili ?ak nedelja da se u potpunosti obra?uju. To zna?i da mo?e pro?i neko vreme pre nego ?to se novac pojavi na va?em ra?unu. Ovo ka?njenje mo?e biti uzrokovano nedovr?enom KIC verifikacijom ili velikim brojem zahteva za povla?enje.
Zbog toga savetujemo igra?e da budu strpljivi, da u potpunosti sara?uju sa kazinom i da sa?ekaju najmanje 14 dana nakon zahteva za povla?enje pre nego ?to podnesu ?albu.
Ako je va? nalog uspe?no verifikovan, va?a istorija igara proverena, va?e povla?enje odobreno od strane kazina, a jo? uvek niste primili svoje dobitke 14 dana od zahteva za povla?enje, mi ?emo intervenisati i dati sve od sebe da vam pomognemo.
Hvala unapred na strpljenju i razumevanju.
Srda?an pozdrav,
Kristina
Dear AK1982888,
Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.
If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.
Zdravo, veb lokacija je zatvorena ju?e i jo? uvek nisam primio isplatu od 171 evra putem bitkoina od 2. aprila 2025.
Ako im po?aljete e-po?tu, dobi?ete poruku ?Adresa e-po?te nije prona?ena". Imam ose?aj da sva kazina ovih dana varaju svoje kupce. ?ta sada mo?e? da uradi?? Da li je tako lako za kazino da jednostavno zatvori sajt i ne isplati sredstva klijenata?
Hello, the website was closed yesterday and I still haven't received my payout of 171 euros via bitcoin from April 2, 2025.
If you send them an email, you get the message "The email address was not found." I have the feeling that all casinos are cheating their customers these days. What can you do now? Is it that easy for the casino to simply close the site and not pay out the customers' funds?
Hallo, die Website wurde gestern geschlossen und meine Auszahlung vom 02.04.25 über 171 Euro via bitcoin habe ich immer noch nicht erhalten.
Wenn man denen eine Email schickt, dann bekommt man die Meldung "Die Mailadresse wurde nicht gefunden". Ich habe das Gefühl, dass alle Casinos mittlerweile die Kunden betrügen. Was kann man jetzt machen? Ist es für das Casino so einfach, einfach die Seite zu schlie?en und den Kunden ihre Gelder nicht auszuzahlen?
Hvala vam puno, AK1982888, na saradnji. Sada ?u preneti va?u ?albu kolegi Petru ( [email protected] ) koji ?e vam biti na usluzi. ?elim vam puno sre?e i nadam se da ?e problem biti re?en na va?e zadovoljstvo u bliskoj budu?nosti.
Thank you very much, AK1982888, for your cooperation. I will now transfer your complaint to my colleague Peter ([email protected]) who will be at your service. I wish you the best of luck and hope the problem will be resolved to your satisfaction in the near future.
Pogledao sam va? slu?aj i razumem situaciju. Izgleda da je kazino zatvorio rad. Dozvolite mi da poku?am da kontaktiram kazino i da?u sve od sebe da pomognem. ?eleo bih da pozovem CriptoBetSports kazino na razgovor da u?estvujem u re?avanju ove ?albe.
Hi AK1982888,
I have looked at your case and understand the situation. The casino seems to have closed its operation. Let me try and contact the casino and I will do my best to help. I would like to invite CryptoBetSports Casino to the conversation to participate in the resolution of this complaint.
Dobio sam e-po?tu u kojoj se tra?i da unesem svoje podatke. Ali kada poku?am da odgovorim na njihovu adresu e-po?te, dobijam poruku o gre?ci da adresa nije prona?ena. ?ta da radim?
I received an email asking me to enter my information. But when I try to reply to their email address, I get an error message saying the address couldn't be found. What should I do?
ich habe eine Email erhalten, in der ich meine Daten eingeben soll. Nur wenn ich denen das beantworten will auf ihre Email Adresse, bekomme ich eine Fehlermeldung, dass die Adresse nicht gefunden wurde. Was soll ich machen?
Voleli bi da zamolimo kazino da odgovori na ovu pritu?bu. Produ?ujemo timer za 7 dana. Ako kazino ne odgovori u predvi?enom roku, prigovo ?emo zatvoriti kao "nere?en", ?to mo?e negativno uticati na rejting kazina.
We would like to ask the casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating.
Ne mo?ete poslati e-po?tu kazinu, svaki e-mail koji po?aljete se ne ?alje. Uvek dobijate istu poruku: ?Adresa nije prona?ena, va?a poruka na
You cannot send an email to the casino, every email you send is not sent. You always get the same message: "The address was not found, your message to was not delivered because the address could not be found or cannot receive emails." So how should I send them something? Does Casinoguru have another address I can write to?
Man kann dem Casino keine Email schicken, jede Email die man schickt wird nicht gesendet. Es kommt immer die gleiche Meldung "Die Adresse wurde nicht gefunden, Ihre Nachricht an [email protected] wurde nicht zugestellt, weil die Adresse nicht gefunden wurde oder keine Emails empfangen kann". Wie soll ich denen also was schicken? Hat Casinoguru evtl eine andere Adresse von denen, die man anschreiben kann?
Vi?e puta sam poku?avao da kontaktiram kazino, ali nisam imao uspeha. Bojim se da se ne mo?e mnogo posti?i bez saradnje sa njihove strane. Ozna?i?u ?albu kao ?nere?enu" u na?em sistemu. Na?alost, ne mo?emo mnogo da uradimo po?to je kazino zatvoren. Me?utim, ako predstavnici kazina odlu?e da reaguju, ponovo ?emo otvoriti ?albu i bi?ete obave?teni putem e-po?te. U me?uvremenu, preporu?ujem vam da kontaktirate Upravu za igre na sre?u Curacao (http://www.kpvfaw.com/licensing-authorities/curacao-license) i da im podnesete ?albu. Uprava za igre na sre?u ima vi?e opcija i alata za pomo? igra?ima. ?ao mi je ?to ovom prilikom nisam mogao biti od ve?e pomo?i.
Srda?an pozdrav,
Petar
Hi AK1982888,
I have tried to contact the casino repeatedly but had no success. I’m afraid there is not much that can be achieved without cooperation from their side. I will mark the complaint as "unresolved" in our system. Unfortunately, there's not much we can do since the casino is closed. However, if the casino representatives decide to react, we will reopen the complaint, and you will be notified by email. In the meantime, I recommend you contact the Curacao Gaming Authority (http://www.kpvfaw.com/licensing-authorities/curacao-license) and submit a complaint to them. The Gaming Authority has more options and tools to help players. I am sorry I could not be of more help on this occasion.
www.kpvfaw.com je nezavistan izvor informacija o online kazinima i online kazino igrama, i nije kontrolisan od strane bilo kojeg operatora igara ili bilo koje druge institucije. Sve na?e recenzije i vodi?i su kreirani iskreno, u skladu sa najboljim znanjem i rasu?ivanjem na?ih ?lanova iz ekspertskog tima; ipak ovaj sadr?aj je napravljen u informativne svrhe i ne bi smeo i trebao da se tuma?i kao pravni savet. Bitno je da uvek ispunite sve regulatorne zahteve pre nego po?nete igrati u odre?enom kazinu.
Dobio sam e-po?tu u kojoj se tra?i da unesem svoje podatke. Ali kada poku?am da odgovorim na njihovu adresu e-po?te, dobijam poruku o gre?ci da adresa nije prona?ena. ?ta da radim?
