Dragi Avalon2024,
Hvala vam puno ?to ste podneli ?albu. ?ao mi je zbog va?eg problema. Da bismo vam efikasnije pomogli, molim vas da odgovorite na slede?a pitanja:
- Da li ste pro?li potpunu KYC verifikaciju ili barem podneli bilo kakve identifikacione dokumente kazinu?
- Da li ste ranije uspe?no ispla?ivali novac iz ovog kazina?
- Koje vrste igara ste igrali?
- Koji su razlozi, ako ih je bilo, navedeni za otkazivanje va?ih povla?enja?
- Da li ste dobili bilo kakve zvani?ne informacije od kazina u vezi sa ovim pitanjem?
Nadam se da ?emo mo?i da vam pomognemo da re?ite ovaj problem ?to je pre mogu?e.
Unapred hvala na va?em odgovoru.
Srda?an pozdrav,
Veronika
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Budite oprezni, a ako imate bilo kakve nedoumice, obratite nam se direktno.
Dear Avalon2024,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. To assist you more effectively, could you please provide answers to the following questions:
- Have you passed the full KYC verification, or at least submitted any identity documents to the casino?
- Have you made any successful withdrawals from this casino before?
- What types of games did you play?
- What reasons were provided, if any, for the cancellation of your withdrawals?
- Have you received any official communications from the casino regarding this matter?
I hope we will be able to help you resolve this issue as soon as possible.
Thank you in advance for your reply.
Best regards,
Veronika
Please note that www.kpvfaw.com will never request payments or ask for access to your accounts. If anyone claims to be a www.kpvfaw.com representative and asks for such actions, do not provide any information.
The only official way we will contact you is through this complaint platform or via the email addresses provided in your complaint thread.
Stay cautious, and if you have any doubts, please reach out to us directly.
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