zdravo,
Moram priznati da sam i ja pomalo zbunjen i jedva da mo?emo da ponudimo bilo kakvu insajdersku informaciju o ovoj raspravi. Zato smatram da je najbolje da re?avanje ove vrste ?brige" prepustite va?im rukama. U svakom slu?aju, odgovorite svakom igra?u koriste?i dugme za odgovor unapred; ovo bi trebalo da olak?a pra?enje razgovora.
?to se ti?e korisni?ke recenzije koju ste referencirali, molimo vas da proverite identifikator koji je dao igra?; samo predstavnici kazina imaju pristup ovom korisni?kom imenu ili imejlu za prijavu. Ako i dalje ne mo?ete da identifikujete igra?a, kontaktirajte nas putem zvani?ne e-po?te. Uklju?ite snimak ekrana koji pokazuje da takav plejer tako?e nije prisutan u va?em sistemu:
Obave?tavamo igra?a i dajemo mu priliku da ispravi informacije ako je identifikator koji je dat prilikom podno?enja korisni?kog pregleda neta?an; ako to ne u?ini, srodni pregled korisnika ?e biti odbijen.
Hello,
I must confess that I am also a little perplexed, and we can scarcely offer any insider information on this discussion. Therefore, I believe it is best to leave handling this kind of "concern" in your hands. In any event, please respond to each player by using the reply button beforehand; this should make the conversation a little bit easier to follow.
Regarding the user review you referenced, please check the identificator that the player provided; only casino representatives have access to this login user name or email. If you are still unable to identify the player, please contact us via the official email. Please include a screenshot demonstrating that such a player is not present in your system as well:
[email protected]
We notify the player and give him a chance to correct the information if the identificator provided upon submitting the user review is incorrect; if he doesn't, the related user review will be rejected.
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