Let's admit it is just a scam casino.

I have sent them all my bank details on 10 April. No funds received and today an email I received and they are asking again for the same details that I have provided like from the start.

Our team will start to investigate the whole matter now; you just need to provide some more information for your complaint.

Hopefully then we'll be able to learn more and help out in this situation.

Have you provided everything they asked for now?

Hopefully it'll be all good and you will finally receive your money.

I just got the money ??

Me acaban de ingresar el dinero ??

What bright news! Thank you for your patience, as well as for updating us here and the complaint mediator.

I imagine it must be a relief after a month or so of waiting. Still, sort of a happy end, right? ??

Yes, it took a while, but it ended well.

Si, se hizo esperar, pero acabo bien

I guess you are a very generous person. If I have to wait that long,.. well, let's not better start with that! ??

I was just wondering whether you're still okay with keeping playing at BDM.

My account is closed, they only let me withdraw

Tengo la cuenta cerrada, solo me han dejado retirar

Do you know what? It's probably for the best, I guess. ??

I would like to believe there are other casinos worth trying too.

Hello, a few weeks ago I opened a thread about bdmbet due to withdrawal issues. After almost two months of opening the thread, I was able to withdraw my money. While I was having withdrawal issues, I opened a betonred account, and the same thing happened to me. They asked me for a lot of documents for verification. The day after processing the bdmbet withdrawal, they closed my betonred account. I've come to the conclusion that betonred and bdmbet are the same company, because bdmbet is contacting me to discuss the betonred case. I have 500 euros in the account, and in order to withdraw them, they asked me to send them a video of my Ledger account showing the transactions. I sent it to them, and then they asked me to send them receipts for my Ledger deposits. Most of them are from anonymous bookmakers. I've sent them, and they don't accept them. I think they're just trying to get the withdrawal processed. Can you help me, please? Thank you.

Hola, hace unas semanas abri un hilo sobre bdmbet por problemas con el retiro. Despues de casi dos meses y despues de abrir el hilo, pude retirar mi dinero. Mientras tenia los problemas de retiro, abri una cuenta en betonred y tambien me paso lo mismo, me pidieron muchos documentos para verificar. El dia siguiente de procesar el retiro de bdmbet, me cerraron la cuenta de betonred. He llegado a la conclusion q betonred y bdmbet son la misma empresa, porq se dirigen a mi desde bdmbet para tratar el caso de betonred. Tengo 500 euros de la cuenta y para poder retirarlos me han pedido q les mande un video de mi cuenta de ledger donde se vean los movimientos. Se lo mande y despues me pidieron q les mande recibos de mis ingresos en ledger. La mayoria son de casas de apuestas, q son anonimos. Se los he mandado y no los aceptan. Creo q son excusas para no procesar el retiro. Pueden ayudarme por favor? Gracias

In this thread 5 days ago, you posted, "Yes, it took a while, but it ended well." May I know what has changed, please? Was this a misunderstanding, please? I saw the complaint resolved too. ??

Hi, it's a different withdrawal. The problem is with betonred. Everything was resolved with bdmbet.

Hola, es otro retiro diferente. El problema es con betonred. Con bdmbet se resolvio todo.

Thank you!

So, may I ask you to move to the appropriate thread, please? You know this one is about BDM Bet. ??

BetOnRed is here ????

As you can see, it may easily lead to misunderstandings, so please pay attention to the thread's name. ??

Many casinos share a group or owner, yet if the name is different, it is not the same casino.

In any case, once you are ready to enter the thread about BetOnRed, please add some casino official response. I, for example, did not understand the problem with anonymous transfers and ledgers very well.

Yes, I had posted it in the betonred thread, but I think you moved it here. I'll copy it back there.

Si, lo habia puesto en el hilo de betonred, pero creo q lo movisteis aqui. Lo vuelvo a copiar alli.

Really? Anything may happen, I guess.

Please don't worry about the threads for now; I will handle them later.

Instead, can you provide some clues you get from BetOnRed, please? Since this appears to be the casino in question.

I'd like to get more familiar with the situation.

I've already moved it to the appropriate thread. I've attached the emails they sent me. It looks like they sent me one from betonred and another from bdmbet on the same day. And they closed my betonred account the day after processing the bdmbet withdrawal. And now they're asking me for receipts for the deposits into my Ledger account from other casinos, and they won't accept them.

Lo he movido ya al hilo correspondiente. Adjunto los correos q me mandan. Se ve como en el mismo dia me mandan uno desde betonred y otro desde bdmbet. Y justamente me cierran la cuenta de betonred un dia despues de procesar el retiro en bdmet. Y ahora me piden recibos de los ingresos en mi cuenta ledger q son de otros casinos y no los aceptan

Thank you ??.

I responded back to you in the other thread and suggested a complaint.

I got an email at 03:36 this morning that my account was credited with 50 freespins.I logged in and they were gone.The support person I contacted explained that I used them yesterday :)