If I had had direct proof, I would have presented the whole collection right from the start, and then we could all have skipped the rest of the complaint procedure. Don't you agree?

I really see that lately withdrawals are being made but with a delay. The worst thing of all is the feeling of fear that we won't get paid.

Πραγματικ? βλ?πω ?τι τ?ρα τελευτα?α οι αναλ?ψει? πραγματοποιο?νται αλλ? με καθυστ?ρηση. Το χειρ?τερο απ? ?λα ε?ναι το συνα?σθημα του φ?βου μη δεν πληρωθο?με.

I presented all the screenshots I had of them, where they lied to themselves and it can be verified.

Where they tell me that my money also arrived on April 9.

Where they tell me they would send me the RNA.

Where they told me that even if my account had been closed, my money would arrive.

AND MORE!

Yo presente todas las capturas que tenia de ellos , donde ellos mismos se auto-mienten así mismo y se puede comprobar.

Donde me dicen que mi dinero llego también el 9 de abril.

Donde me dicen que me enviarían el ARN.

Donde me decían que aunque mi cuenta fuese sido cerrada, mi dinero llegaría.

Y MAS!

Hello, Legiano opened my account!!!

I still have 1000 euros in cash for 2 months but I am really happy that Legiano was honest

Hello, Legiano a ouvert mon compte !!!

J'ai toujours 1000 euros en encaissement depuis 2 mois mais je suis vraiment heureuse que Legiano a été honnête

It surely is frustrating, but try to think in a positive way, and know that we are here if the withdrawals won't come soon.

Yeah. Now we have to watch closely how your complaint will unfold then.

So, now you're close to receiving the payments, right?

Please keep us informed about everything.

Yesterday a colleague told me that the first withdrawal was verified and today when I logged in no processing has been done. I asked why they lied to me and they told me that it wasn't her who told me, but the colleague. How ridiculous is this? Why is there this delay? What benefit do they have?

Εμ?να χτε? μου ε?πε ?να? συν?δελφο? ?τι η πρ?τη αν?ληψη επαληθε?τηκε και σ?μερα που μπ?κα δεν ?χει γ?νει καμ?α επεξεργασ?α ρ?τησα γιατ? μου ε?παν ψ?ματα και μου απ?ντησαν ?τι δεν το ε?παν εκε?νη αλλ? ο συν?δελφο?. Π?ση κορο?δ?α πια ; Γιατ? να υπ?ρχει αυτ? η καθυστ?ρηση ; Τι ?φελο? ?χουν ;

I know you are here and you are helping us a lot in this. However, I have 3 withdrawals from 13/5 200€ 17/5 200€ and 19/5 400€ none of them have been processed I have opened a complaint. I wanted to ask has anyone ever not received their money?

Το ξ?ρω ?τι ε?στε εδ? και μα? βοηθ?τε πολ? σε αυτ?. Ωστ?σο εγ? ?χω 3 αναλ?ψει? απ? 13/5 200€ 17/5 200€ και 19/5 400€ καμ?α απ? αυτ?? δεν ?χει επεξεργαστε? ?χω ανο?ξει παρ?πονο. ?θελα να ρωτ?σω ?χει τ?χει να μη π?ρει κανε?? τα λεφτ? του ;

As I'm aware, the casino pays, but unfortunately with delays.

And we don't know what they gain from it, really.

Have you advised them at all? I mean tell them in some way not to delay?

Του? ?χετε συνετ?σει καθ?λου εσε?? ; Εννο? να του? πε?τε με κ?ποιο τρ?πο να μη καθυστερο?ν ;

We do every time delays happen, but I'm not sure about how big our power is, you know.

Last time i waiting a 14 days, after that i get my money. So they payout but must wait.

Ilios

Thank you for your patience, as we could see from your account, your withdrawal has been delayed and has taken longer than expected, I understand that this is causing you confusion and stress and you are right, we are here to help you. The reason for this delay is that the financial department checks all player withdrawals one by one, they check if everything is in order with the account and if they need verification, this is a process that our financial department does and unfortunately we are not responsible for this, personally I as an employee sent an update and promoted the delay in your withdrawal, I completely understand your frustration and I sincerely guarantee you that you will get your money. It is not your fault I know and unfortunately all we can do is send updates. We sincerely apologize for the inconvenience, we are trying our best. Thank you very much for your patience.

I received this response again today, even though none of the 3 payments have been made.

Ilios

 Σα? ευχαριστ? για την αναμον? σα?, ?πω? μπορ?σαμε να δο?με απ? τον λογαριασμ? σα?, η αν?ληψη σα? ?χει καθυστερ?σει και ?χει π?ρει περισσ?τερο απ? το αναμεν?μενο, καταλαβα?νω πω? αυτ? σα? προκαλε? σ?γχυση και ?γχο? και ?χετε δ?κιο, ε?μαστε εδ? για να σα? βοηθ?σουμε. Ο λ?γο? που υπ?ρχει αυτ? η καθυστ?ρηση ε?ναι καθ?? το οικονομικ? τμ?μα ελ?γχει ?λε? τι? αναλ?ψει? των παικτ?ν μια προ? μια, ελ?γχουν αν ε?ναι ?λα εντ?ξει με τον λογαριασμ? και αν χρει?ζονται επαλ?θευση?, αυτ? ε?ναι μια διαδικασ?α που κ?νει το οικονομικ? μα? τμ?μα και δυστυχ?? δεν ευθυν?μαστε για αυτ?, προσωπικ? εγ? σαν υπ?λληλο? ?στειλα μια ενημ?ρωση και προ?θησα την καθυστ?ρηση τη? αν?ληψη? σα?, καταλαβα?νω απ?λυτα τον εκνευρισμ? σα? και ειλικριν? σα? εγγυ?μαι ?τι τα χρ?ματα σα? θα τα π?ρετε. Δεν φτα?τε το γνωρ?ζω και εμε?? δυστυχ?? το μ?νο που μπορο?με να κ?νουμε ε?ναι να στ?λνουμε ενημερ?σει?. Ειλικριν? απολογο?μαστε για την ταλαιπωρ?α, προσπαθο?με το καλ?τερο δυνατ?. Ευχαριστ? πολ? για την υπομον? σα?.

Αυτ? την απ?ντηση ?λαβα σ?μερα π?λι εν? καμ?α απ? τι? 3 πληρωμ?? δεν ?χουν γ?νει.

It's great that you got your money, even though there was this delay.

Will you continue playing there now, though?

Let's see now if they really keep what they wrote here. ??

3 days left until the complaint expires and they are still making fun of me. However I wanted to know Romi if they respond to complaints when you call them. Or do they just disappear?

3 μ?ρε? απομ?νουν μ?χρι να λ?ξει το παρ?πονο και ακ?μα με κορο?δε?ουν. Ωστ?σο ?θελα να ?ξερα Romi αν απαντο?ν στα παρ?πονα ?ταν του? φων?ζετε. ? απλ? εξαφαν?ζονται;

Hello, I will keep you informed of the collections, for the moment I have not received anything in my bank account!

Bonjour, je vous tiendrai informé des encaissements, pour l'instant j'ai rien re?u sur mon compte bancaire !

Louise

I understand the importance of timely withdrawals and I would like to apologize to you for this delay. Let me inform you that your funds are safe without any doubt and that your withdrawal will be processed as soon as possible by our trading department. Your issue there has escalated and you are right no matter what you say and if I were in your position, I would also feel uncomfortable about all this. I would ask you to be patient a little longer and everything will be fine Ms. Zoe.

I'm waiting for your reaction Romi ????hahaha

Louiza

Κατανο? τη σημασ?α των ?γκαιρων αναλ?ψεων και θα ?θελα να ζητ?σω χ?λια συγν?μη σε εσ?? για αυτ? την καθυστ?ρηση που υπ?ρχει. Να σα? ενημερ?σω ?τι τα χρ?ματ? σα? ε?ναι ασφαλ? χωρ?? καμ?α αμφιβολ?α και ?τι η αν?ληψη σα? θα διεκπεραιωθε? το συντομ?τερο απ? το τμ?μα συναλλαγ?ν μα?. Το θ?μα σα? εκε? κλιμακωθε? και ?χετε δ?καιο ?τι και να πε?τε και αν ?μουν στη θ?ση σα?, θα αισθαν?μουν κι εγ? δυσ?ρεστα για ?λο αυτ?. Θα σα? παρακαλο?σα να κ?νετε λ?γη ακ?μα υπομον? και ?λα θα π?νε καλ? κα Ζω?.

Περιμ?νω την αντ?δραση σου Romi ????hahaha

I will let you know when Legiano has paid the full amount.

Je vous tiens au courant quand Legiano aura versé la totalité.