Zdravo. Razumem da ?ekanje da se izvr?i povla?enje mo?e biti zaista frustriraju?e. Naro?ito ako ste uradili sve ?to je kazino tra?io od vas, poslali sva dokumenta i tako. Uvek je najbolje sara?ivati sa kazinom. Ponekad proces mo?e da oduzme jo? vi?e vremena, recimo kada kazino treba da proveri jo? neke dokumente, ili ?ak kada nema dovoljno osoblja. Kako je objasnila Kristina iz na?eg tima za ?albe, obi?no dajemo kazinima 14 dana da obave sve ove provere. Pogledao sam sve ?albe za ovaj kazino, a mo?ete i sami pogledati ako ste zainteresovaniovde . Vide?ete da je malo ljudi zapravo imalo sli?ne probleme kao i vi, a u mnogim slu?ajevima su ?albe re?ene i oni su dobili svoj novac. Zato da zadr?imo ?? ovde.
Mnogi igra?i su zapravo napisali svoje recenzije za kazino, ?to je uvek od velike pomo?i drugima kako bi mogli da ih pro?itaju i da budu vi?e informisani. Proverite recenzije korisnika ovde i mo?da ?e vam to dati i neke korisne informacije.
Uvek mo?ete da proverite kod podr?ke za kazino da li ima a?uriranja za va? slu?aj. I molimo vas da obavestite nas i na? tim za ?albe ako ima ne?to novo u vezi sa va?im slu?ajem. Samo kliknite/dodirnite ovu vezu da biste to uradili, molim vas, ho?ete li?
Budite ovde i ?ekajte ??.
Hello. I understand that waiting for the withdrawal to be done can be really frustrating. Especially if you've done everything the casino has asked you for, sent all the documents and so. It is always the best thing to do, to cooperate with the casino. Sometimes the process could get even more time consuming, let's say when the casino needs to check some more documents, or even when they are understaffed. As Kristina from our complaint team has explained, we usually give casinos 14 days to do all these checks. I have looked at all the complaints for this casino, and you can have a look yourself if you are interested over here. You will see that few people actually had similar issues to yours, and in many cases the complaints were resolved and they got their money. So let's keep ?? here.
Many players actually wrote their reviews for the casino, which is always very helpful for others so they can read those and be more informed. Check the user reviews over here, and maybe it'll give you some useful info as well.
You can always check with the casino support if there is any update to your case. And please do update us and our complaint team as well if there is anything new regarding your case. Just click/tap this link to do so please, would you?
Be here waiting ??.
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