pre 5 meseci
Ovo je zaista dugo ?ekanje na povla?enje, kako bih rekao.
Me?utim, koji vam je razlog za ka?njenje?
This is a really long wait for the withdrawal, as I would say.
What reason do they give you for the delay, though?
0
Ovo je zaista dugo ?ekanje na povla?enje, kako bih rekao.
Me?utim, koji vam je razlog za ka?njenje?
This is a really long wait for the withdrawal, as I would say.
What reason do they give you for the delay, though?
Razni izgovori, svaki dan druga?iji!
Danas, posle toliko vremena, tra?ili su mi identifikacione dokumente!
Various excuses, different every day!
Today, after so long, they asked me for identification documents!
Δι?φορε? δικαιολογ?ε?,κ?θε μερα διαφορετικ??!
σημερα μετ? απ? τ?σο καιρ? μου ζ?τησαν ?γγραφα ταυτοπο?ηση?!
Da li ste ve? poslali sve tra?eno? Sada se nadam da ?e i?i bar br?e.
Have you sent everything requested already? Now I hope it will go faster at least.
zdravo,
Tako?e imam problem sa isplatom.
Ima dosta novca na mom ra?unu i ?ekam 3 nedelje da mi isplate samo 500€, iako sam na nivou 3. Re?eno mi je u ?askanju u?ivo da mogu da podignem 12.000€ mese?no, kako bi to trebalo da funkcioni?e ako ne mogu ni da mi plate 500€ za 3 nedelje? Ve? sam kontaktirao svog advokata. Od 7-10 poku?aja povla?enja, samo su mi jednom platili 500€. Ne odgovaraju ni na mejlove.
Hello,
I also have a problem with my payout.
There is a lot of money in my account and I have been waiting for 3 weeks for only €500 to be paid out, even though I am at level 3. I was told in the live chat that I can withdraw €12,000 a month, how is that supposed to work if they can't even pay me €500 in 3 weeks? I have already contacted my lawyer. Out of 7-10 withdrawal attempts, they have only paid me €500 once. They don't respond to emails either.
Hallo,
Ich habe auch einen Problem mit meiner Auszahlung.
Auf meinen Konto befinden sich eine menge Geld und ich warte auf 3 Wochen darauf das nur 500€ Ausgezahlt werden, obwohl ich Stufe 3 bin. Mir wurde im Live Chat gesagt das ich in Monat 12 000€ auszahlen kann, wie soll das gehen wenn die nicht mal schaffen in 3 Wochen mir überhaupt 500€ auszuzahlen. Ich habe meinen Anwalt bereits kontaktiert. Die haben von 7-10 Auszahlversuche 1 mal mir 500 Euro ausgezahlt. Auf E-Mails antworten die genau so wenig.
Zdravo, verovatno bih preporu?io reklamaciju odmah u va?em slu?aju ako ste zainteresovani. Kada ?ekate tri nedelje na novac i razgovor u?ivo vam govori o ograni?enjima, verovatno nije ba? najprijatniji ose?aj. Kada ste zatra?ili povla?enje koje ste primili, koliko ste ?ekali? Da li kazino navodi razlog za?to sada ?ekate tako dugo?
Pitao sam se da li bi mogli da urade neku vrstu provere igre, ali pretpostavljam da bi vas to barem upozorilo.
U svakom slu?aju, da li ste igrali sa bonusom ili ste samo pobedili pravim novcem?
Tako?e, nemojte deliti svoje li?ne podatke ovde na forumu, nikada ne znate ko mo?e da ih zloupotrebi na bilo koji na?in. ??
Hello, I would probably recommend a complaint right away in your case if you are interested. When you've been waiting three weeks for money and the live chat is telling you about the limits, it's probably not the most pleasant feeling. When you requested the withdrawal you received, how long did you wait? Is there any reason given by the casino why you are waiting so long now?
I was wondering if they could do some kind of gameplay check, but I suppose that would have at least alerted you.
Anyway, did you play with the bonus or did you just win with real money?
Also, please do not share your personal information here on the forum, you never know who can misuse it in any kind of way. ??
Zdravo, hvala na odgovoru.
?ekao sam oko 3-4 dana dok nisam dobio isplatu.
Svi kojima pi?em ka?u mi da ima op?tih ka?njenja u pla?anju.
Ali sve ovo ne menja ?injenicu da njihovi uslovi i odredbe navode da isplate traju samo 3-5 dana.
Nemam aktivan bonus, ina?e ne bih imao mogu?nost podizanja novca.
Hello, thanks for your answer.
I waited about 3-4 days until I received the payout.
Everyone I write to tells me that there are general delays in payments.
But all this does not change the fact that their terms and conditions state that payouts only take 3-5 days.
I don't have an active bonus, otherwise I wouldn't have the option to withdraw money.
Hallo, danke für deine Antwort.
Ich habe ungef?hr 3-4 Tage gewartet bis ich die Auszahlung bekommen habe.
Jedem dem ich schreibe erkl?rt mir, dass es allgemein Verz?gerungen bei den Auszahlungen gibt.
Das alles ?ndert aber nichts daran das in deren AGB`′s steht das die Auszahlungen nur 3-5 Tage dauern.
Es ist bei mir kein Bonus aktiv, sonst h?tte ich keine M?glichkeit Geld auszuzahlen.
Ponekad bih rekao da bi bilo bolje da se ne fiksirate na Uslove jer ako postoje neki tehni?ki problemi ili ka?njenja, to se verovatno ne bavi Uslovima.
Me?utim, ako ?ekate toliko, rekao bih vam ?ta bih uradio da sam na va?em mestu, ali ako ?ekate samo nekoliko dana, dao bih mu jo? vremena jer vam je kazino ve? poslao novac u pro?losti.
Odluku prepu?tam vama.
Sometimes I would say that it would be better not to fixate on Terms because if there are some technical problems or delays it is probably not dealt with in Terms.
However, if you are waiting that long I would tell you what I would do if I were you, but if you are only waiting a couple of days I would give it some more time since the casino has already sent you money in the past.
I'll leave the decision up to you.
zdravo,
?ta bi ti uradio na mom mestu?
Nisam dobio isplatu 3-4 nedelje.
Bez obzira koji metod povla?enja koristim, status ostaje isti – ?U procesu".
Hello,
what would you do in my position?
I haven't received a payout for 3-4 weeks.
No matter which withdrawal method I use, the status remains the same - "In process".
Hallo,
was würden Sie in meiner Stelle tun?
Ich hab seit 3-4 Wochen keine Auszahlung mehr bekommen.
Egal welche Auszahlungsmethode ich benutze, der Status bleibt gleich - "In Bearbeitung".
Oh, pa onda nemoj da ?eka? samo par dana od onoga ?to si napisao, imao sam isti ose?aj.
Ako ste ?ekali mesec dana, otvorio bih ?albu kod nas i poku?a?emo da vam pomognemo.
?ta ti misli??
Ako ste zainteresovani, link do njega mo?ete prona?i ovde .?
?to se ti?e na?ina pla?anja, da li ste u kontaktu sa kazinom i oni su preporu?ili neki ili ne?
Oh , so then don't wait just a couple of days from what you wrote I had the same feeling.
If you have been waiting for a month then I would open a complaint with us and we will try to help you.
What do you think?
If you're interested you can find a link to it here.??
Regarding the payment method, are you in contact with the casino and they recommended some or not?
Ne, poku?ao sam ?askati u?ivo, ali bezuspe?no.
Hvala vam na ideji, tamo sam ve? podneo nekoliko ?albi, ali jo? nisam dobio odgovor od vas.
No, I tried live chat, but without success.
Thank you for your idea, I have already submitted several complaints there but have not received a response from you yet.
Nein, ich hab es per livechat versucht, aber ohne erfolg.
Danke für ihre Idee, ich habe dort schon mehrere beschwerden eingereicht, aber von ihnen noch keine antwort bekommen.
Mo?ete li da mi budete malo jasniji? Ne vidim nikakvu ?albu koju ste podneli nama. Mo?da misli? na ne?to drugo.
Could you make it a little clearer for me? I don't see any complaint filed by you with us. Maybe you mean something else.
Oti?ao sam na link i to sam ve? uradio, ali ne mogu dalje. Kako da to uradim ta?no?
I went to the link and I have already done that, but I can't get any further. How do I do that exactly?
bin auf link gegangen und das habe ich schon gemacht, aber komme da nicht weiter. Wie mach ich das genau
Pa, probaj da iskoristi? ovaj , jo? jednom. ??
Well, try use this one, one more time. ??
@Romi, preporu?io sam ovaj kazino dobrom prijatelju porodice moje devojke zbog visoke ocene ovde i zato ?to u to vreme nije bilo nere?enih ?albi ovde ili na AskG-u i odgovorio je.
Uplatio je depozit, osvojio preko 1.000 evra, a kazino nije isplatio. Danas je njegova ?alba upu?ena AskG-u zatvorena bez re?enja zbog nepo?tovanja propisa. Jo? jedna je tako?e zatvorena, tako da o?igledno vi?e ne rade zajedno.
Da li je i dalje prihvatljivo ponovo podneti ovu ?albu ovde, u nadi da ?ete promeniti mi?ljenje kazina u li?nom razgovoru? Nedostaje mi posve?enost u AskG-u. Uvek sam imao dobra iskustva sa va?om pomo?i. ?ak vodite i pozadinske diskusije, dok tamo samo objave, ostave rok i zaklju?e nere?eno.
Pozdravi
@Romi, I recommended this casino to a good friend of my girlfriend's family because of the high rating here and because at the time it had no unresolved complaints here or on AskG and had responded.
He deposited, won over €1,000, and the casino didn't pay. Today, his complaint to AskG was closed without resolution due to non-compliance. Another one was closed as well, so apparently they're no longer working together.
Is it still acceptable to submit this complaint here again, in the hope that you'll change the casino's mind in a personal conversation? I miss the commitment at AskG. I've always had good experiences with your help. You even conduct background discussions, while there they just post, leave a deadline, and close it unresolved.
Greetings
@Romi, ich habe einen guten Freund meiner Freundin ihrer Familie dieses Casino empfohlen aufgrund der hohen Bewertung hier und weil es zu dem Zeitpunkt hier und auf AskG keine ungel?sten Beschwerden hatte & reagiert hat.
Dieser hat eingezahlt, über 1000 Euro gewonnen und das Casino bezahlt nicht. Nun ist heute seine Beschwerde bei AskG wegen Nichtbeachtung ungel?st geschlossen wurden. Genauso eine andere, also neu tun sie offenbar nicht mehr zusammenarbeiten.
Darf man dennoch hier bei euch diese Beschwerde nochmals vorbringen, in der Hoffnung das Ihr im pers?nlichen Gespr?ch das Casino umstimmt ? Bei AskG vermisse ich Engagement, ich hatte bei eurer Hilfe immer gute Erfahrungen, ihr führt auch Hintergrundgespr?che w?hrend dort einfach nur geposted, Frist und ungel?st geschlossen wird ??
lg
Da li mislite da je i ovaj va? prijatelj podneo ?albu kod nas i da ona nije re?ena jer nisu komunicirali, ili jo? nije bilo podnete ?albe ovde?
Izvini, nisam to razumeo iz tvoje objave, ali naravno, postoji mogu?nost da se ovde podnese ?alba u bilo kom trenutku. Je l' tako?
Do you mean that this friend of yours submitted a complaint with us as well and it got unresolved because they didn't communicate, or was there no complaint submitted here yet?
Sorry, I couldn't understand that from your post, but of course, there is the option to submit a complaint here at any time. Right?
Zdravo ??
Skoro. Podneo je ?albu kompaniji AskGamblers. Moje pitanje je bilo da li neko i dalje mo?e da otvori nalog kod vas, ?ak i ako je ve? bezuspe?no poku?ao na drugoj platformi.
Iz odgovora zaklju?ujem da ovo nije zabranjeno i prene?u mu ovo ??
Srda?an pozdrav
Hello ??
Almost. He had filed the complaint with AskGamblers. My question was whether one could still open an account with you, even if one had already tried unsuccessfully on another platform.
From the answer I gather that this is not prohibited and will pass this on to him ??
Best regards
Hallo ??
fast. Er hatte die beschwerde bei AskGamblers eingereicht. Meine Frage war nun, ob man trotzdem bei euch noch eine er?ffnen darf, auch wenn man dies bereits erfolglos auf einer anderen Plattform tat.
Der Antwort entnehme ich dass das nicht verboten ist und werde Ihm das so weiterleiten ??
Liebe Grüsse
Razumeti.
Po?to nemamo nikakve veze sa ovom drugom platformom, zapravo ne vidim za?to ne. ???♀?
Tu smo da pomognemo ako je mogu?e.
Understand.
As we have no relations with this other platform, I can't see why not, actually. ???♀?
We're here to help if possible.
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[email protected]
Link ?e iste?i za 72 ?asa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.
Proverite svoj inboks i kliknite na link koji smo Vam poslali: [email protected]
Link ?e iste?i za 72 ?asa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.
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