Dakle, mom slu?aju je dodeljen miritelj kod Ombudsmana, iako je o?igledno bilo ?estomese?nog zaostatka. Me?utim, zabrinjavaju?e je to ?to je kompanija za upravljanje potra?ivanjima koja mi je pomagala prosledila pitanja miritelja na koja mogu da odgovorim i to je veoma optu?uju?i ton.
Pitaju me da li je to 'zaista' prevara ili samo kockanje izgubljenog novca, kako sam prona?ao tako 'nejasan' veb-sajt i moj izvor sredstava. Ose?am se kao da sam ovde osumnji?eni, a ne ?rtva ove neregulisane veb stranice za prevare ili nemarnog Revoluta koji mi je dozvolio da izgubim 20 hiljada za nekoliko sati i samo izbacujem odgovore botova i lagao o njihovim poku?ajima da povrate moje bankovne transfere na veb lokaciju Curacao.
Ako neko ?eli da razjasni da li je ovaj ton ispitivanja normalan od FOS-a i ako ste imali sli?no iskustvo, bio bih vam zahvalan da ?ujem va?e mi?ljenje.
So my case has been assigned a conciliator with the Ombudsman even though apparently there was a 6-month backlog. Worryingly though, the Claims Management Company assisting me forwarded the conciliator’s questions for me to respond to and it is highly accusatory in tone.
I am being asked if it's ‘really’ a scam or just money lost gambling, how I found such an ‘obscure’ website and my source of funds. I feel like I am a suspect here not a victim of this unregulated scam website or the negligent Revolut who allowed me to lose 20k in a matter of hours and just churn out bot responses and lied about their attempts to recover my bank transfers to the Curacao site.
If anyone is happy to clarify if this tone of questioning is normal from the FOS and if you had a similar experience I’d be grateful to hear your thoughts.
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