Dragi Petre,
Hvala vam ?to nastavljate da pratite moju ?albu.
Pa?ljivo sam pro?itao najnoviji odgovor RakeBit-a i moram re?i da je duboko nezadovoljavaju?i — ne samo po sadr?aju, ve? i po logici.
Njihov odgovor jednostavno ponavlja op?te uslove i odredbe, bez predstavljanja bilo kakvih konkretnih dokaza ili ?ak obja?njenja ?ta sam ta?no pogre?no uradio. Ovaj pristup deluje kao da nekome ka?ete:
?I?i ?e? u zatvor zato ?to postoje zakoni. Evo ti knjiga zakona — sam prona?i svoj zlo?in."
Dragi Petre,
Hvala vam ?to nastavljate da pratite moju ?albu.
Pa?ljivo sam pro?itao najnoviji odgovor RakeBit-a i moram re?i da je duboko nezadovoljavaju?i — ne samo po sadr?aju, ve? i po logici.
Njihov odgovor jednostavno ponavlja op?te uslove i odredbe, bez predstavljanja bilo kakvih konkretnih dokaza ili ?ak obja?njenja ?ta sam ta?no pogre?no uradio. Ovaj pristup deluje kao da nekome ka?ete:
?I?i ?e? u zatvor zato ?to postoje zakoni. Evo ti knjiga zakona — sam prona?i svoj zlo?in."
Ovo je logi?ka gre?ka i skretanje pa?nje. Ako sam zaista po?inio bilo kakvo nepravilno delo, trebalo bi da budu u stanju da jasno ka?u:
?ta je ta?no bilo sumnjivo?
Koja je akcija izazvala zabranu?
Kada se to dogodilo i kako?
Umesto toga, kriju se iza nejasnih formulacija politike — ?to, zapravo, samo dokazuje da nemaju stvarne slu?ajeve ili dokaze. ?ini se kao da tra?e razlog nakon ?to su uzeli novac.
Nadao sam se maloj transparentnosti i osnovnom po?tovanju kao mu?terija. Ali njihovo odbijanje da bilo ?ta dalje objasne ne samo da kr?i pravi?nost, ve? otkriva i njihovu nameru da zatvore vrata bez ikakve odgovornosti.
Petre, duboko cenim tvoju podr?ku i vreme — ali moram te iskreno pitati:
Na osnovu va?eg iskustva, kolika je verovatno?a da ?e ovaj slu?aj biti re?en u moju korist?
Razumem da mo?da ne kontroli?ete njihovu odluku, ali va? uvid bi mi pomogao da postavim svoja o?ekivanja i odlu?im koliko daleko treba da idem javno i legalno.
Hvala vam jo? jednom na va?em trudu i pravednosti.
S po?tovanjem,
Dear Peter,
Thank you for continuing to follow up on my complaint.
I’ve carefully read RakeBit’s most recent response, and I must say it is deeply unsatisfying — not only in content, but also in logic.
Their reply simply restates general terms and conditions, without presenting any specific evidence or even explaining what exactly I did wrong. This approach feels like telling someone:
"You’re going to jail because laws exist. Here’s a book of laws — find your crime yourself."
Dear Peter,
Thank you for continuing to follow up on my complaint.
I’ve carefully read RakeBit’s most recent response, and I must say it is deeply unsatisfying — not only in content, but also in logic.
Their reply simply restates general terms and conditions, without presenting any specific evidence or even explaining what exactly I did wrong. This approach feels like telling someone:
"You’re going to jail because laws exist. Here’s a book of laws — find your crime yourself."
This is a logical fallacy and a deflection. If I truly committed any wrongdoing, they should be able to say clearly:
What exactly was suspicious?
What action triggered the ban?
When did it happen and how?
Instead, they hide behind vague policy language — which, in fact, only proves that they have no actual case or evidence. It feels like they are looking for a reason after taking the money.
I was hoping for some transparency and basic respect as a customer. But their refusal to explain anything further not only violates fairness, it reveals their intention to shut the door without accountability.
Peter, I deeply appreciate your support and time — but I must ask you honestly:
Based on your experience, how likely is it that this case will be resolved in my favor?
I understand you may not control their decision, but your insight would help me set my expectations and decide how far I need to take this publicly and legally.
Thank you again for your work and fairness.
Sincerely,
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